{"id":13764,"date":"2026-09-07T23:38:31","date_gmt":"2026-09-07T22:38:31","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/uncategorized\/getting-a-welcome-message-when-you-join-as-an-employer\/"},"modified":"2026-09-07T23:38:31","modified_gmt":"2026-09-07T22:38:31","password":"","slug":"getting-a-welcome-message-when-you-join-as-an-employer","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-works\/registration-onboarding-roles\/getting-a-welcome-message-when-you-join-as-an-employer\/","title":{"rendered":"Getting a welcome message when you join Utsav Works as an Employer"},"content":{"rendered":"<div style=\"background:#f3f0fb;border-left:4px solid #7c5cbf;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128100; <strong>Who this is for<\/strong><br \/>Employers on Utsav Works &mdash; anyone who has just registered a MyMahotsav account and wants to hire. It explains the welcome message you receive after signing up: what it is, why it arrives, where to look for it, and what to do if you never see it.<\/div>\n<h2>Quick answer<\/h2>\n<p><strong>New Employers receive a welcome message shortly after registering on Utsav Works. It is sent automatically to the email address on your account, it carries onboarding tips and getting-started links to help you post your first job, and there is nothing for you to switch on or request. Utsav Works has no inbox of its own, so look for the greeting in your email rather than on the site.<\/strong><\/p>\n<h2>Before you begin<\/h2>\n<ul>\n<li>This article explains the welcome message. It is a signpost rather than a click-by-click walkthrough &mdash; where a step-by-step genuinely belongs, it links to the guide that owns it.<\/li>\n<li>You need a MyMahotsav account. If you have not registered yet, follow <a href=\"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&amp;p=11071\">Creating your Utsav Works account as a freelancer or employer<\/a> first.<\/li>\n<li>There is no separate Employer sign-up and no role to pick during registration. One account serves both sides of Utsav Works, and you become an Employer by posting a job &mdash; see <a href=\"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&amp;p=10997\">Freelancer or Employer? Choosing Your Role on Utsav Works<\/a>.<\/li>\n<li>Utsav Works is reached from the profile dropdown on the main site. If a sign-in box appears instead of your dashboard, you are simply not signed in on that part of the site yet &mdash; signing in elsewhere does not always carry across.<\/li>\n<li>Have access to the mailbox you registered with. That is where the greeting arrives, and it is the address every later notice uses too.<\/li>\n<\/ul>\n<h2>What is the Employer welcome message?<\/h2>\n<p>It is an automatic greeting the platform sends once your registration completes. Nobody on the team writes it for you individually, and you do not have to ask for it &mdash; it is a default message the site sends to every new Employer, so the person who registered five minutes before you received the same one.<\/p>\n<p>Think of it as the opening page of your account rather than a personal reply. It does not need an answer, and there is nothing in it you must action before you can start hiring.<\/p>\n<h2>Why do you receive it?<\/h2>\n<p>The greeting exists to orient you the moment onboarding finishes, when you have an account but no jobs, no profile details and no applicants yet. It points you at the handful of things worth doing first, so you are not left staring at an empty dashboard working out where to begin.<\/p>\n<p>It also does a quieter job that is worth knowing about: because it is triggered by your registration completing, receiving it is a practical account confirmation. It tells you that your sign-up went through and that the address you gave really can receive mail from the site &mdash; which matters, because every later notice about your jobs and applicants uses that same address.<\/p>\n<h2>What does the welcome message cover?<\/h2>\n<p>The greeting is short by design. In broad terms it welcomes you to Utsav Works, sets out what you can do as an Employer, and gives you getting-started links into the parts of the site a new Employer needs first &mdash; posting a job, filling in your company details, and finding your way around the hiring screens.<\/p>\n<p>The exact wording belongs to the MyMahotsav team and is updated from time to time, so treat the message you receive as the current version rather than expecting it to match a fixed script. The employer resources it points to are the same guides you can reach at any time:<\/p>\n<ul>\n<li><a href=\"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&amp;p=11005\">Navigating Your Utsav Works Employer Dashboard<\/a> &mdash; where your jobs, applicants and account screens live.<\/li>\n<li><a href=\"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&amp;p=11085\">Building Your Employer Profile on Utsav Works<\/a> &mdash; the company details freelancers see when they consider your job.<\/li>\n<li><a href=\"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&amp;p=11074\">Managing Your Employer Account Settings on Utsav Works<\/a> &mdash; including the email address the greeting was sent to.<\/li>\n<\/ul>\n<h2>Where does the welcome message arrive?<\/h2>\n<p>It arrives in the mailbox you registered with. It usually appears within a few minutes of your registration completing, though it can occasionally take a little longer, and it may land in a spam or promotions folder the first time the site writes to you.<\/p>\n<p>It does not appear as a message thread inside Utsav Works, and there is no unread badge to clear. If you have gone looking for an inbox on the site and not found one, nothing has gone wrong with your account.<\/p>\n<div style=\"background:#f4f6f8;border-left:4px solid #9aa4b2;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#8505;&#65039; <strong>Note<\/strong><br \/>Utsav Works does not have a working message inbox of its own, so the welcome greeting is not waiting for you behind a menu item somewhere on the site. Your email is the place to look, and contact with freelancers happens through the hiring screens rather than through a chat window.<\/div>\n<h2>Is there anything to set up?<\/h2>\n<p>No. The greeting is a default the site sends on your behalf, so there is no template to choose, no switch to turn on, and no preference that stops it. That also means there is no self-service way to have it sent again &mdash; it is a one-off that goes out when your registration completes.<\/p>\n<p>The one thing worth checking is the address it went to. If you registered with an address you rarely read, update it in your account settings now, before the first applicant notice goes to the wrong mailbox.<\/p>\n<h2>How do I find the welcome message again?<\/h2>\n<p>Search your mailbox &mdash; including the spam and promotions folders &mdash; for MyMahotsav or Utsav Works. Because the greeting cannot be re-sent from the site, that search is the only way to recover the original.<\/p>\n<p>You lose nothing if it has gone, though. The greeting is a signpost rather than a document: everything it links to is in the guides listed above, and you can reach all of it at any time from the profile dropdown on the main site.<\/p>\n<h2>Tips and best practices<\/h2>\n<div style=\"background:#eef8f0;border-left:4px solid #2e9e5b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#127919; <strong>Best practice<\/strong><br \/>Treat the welcome message as your prompt to finish your Employer profile before you post your first job. Freelancers read your company details when they decide whether to apply, so a complete profile at the point your first job goes live earns you better applications than one filled in afterwards.<\/div>\n<div style=\"background:#fff6f1;border-left:4px solid #e0592b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128161; <strong>Tip<\/strong><br \/>Add the address the greeting came from to your contacts, or mark the message as not spam. It teaches your mail provider to trust later notices about your jobs and applicants, which are the ones you cannot afford to miss.<\/div>\n<ul>\n<li>Register with an address you actually read every day, not one you keep for sign-ups.<\/li>\n<li>Keep the greeting until you have posted your first job &mdash; the links in it are the shortest route to the screens you need next.<\/li>\n<li>If you share the account with a colleague, agree who watches that mailbox. Utsav Works sends to one address, not to a team.<\/li>\n<\/ul>\n<h2>Troubleshooting<\/h2>\n<h3>You registered but no welcome message has arrived<\/h3>\n<p><strong>Cause:<\/strong> the greeting is usually a few minutes behind your registration, and first-time mail from a new site is often filed as spam or promotions. A typo in the address you typed at sign-up has the same effect &mdash; the message goes somewhere real, just not to you.<br \/>\n<strong>Fix:<\/strong> wait a few minutes, then search the spam and promotions folders for MyMahotsav or Utsav Works. If it is not there, open <a href=\"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&amp;p=11074\">Managing Your Employer Account Settings on Utsav Works<\/a> and check the address recorded on your account is the one you meant to use, correcting it if not.<br \/>\n<strong>Escalate if:<\/strong> the address on the account is right, nothing has arrived after a day, and other mail from the site is not reaching you either &mdash; that points at delivery rather than at your account, and support can check it.<\/p>\n<h3>You are looking for the message inside Utsav Works and cannot find it<\/h3>\n<p><strong>Cause:<\/strong> the greeting is sent to your email address, not delivered as a message thread on the site. Utsav Works has no working inbox of its own, so there is no menu item to open and no unread badge to clear.<br \/>\n<strong>Fix:<\/strong> stop searching the site and search your mailbox instead. If what you actually want is the content rather than the message itself, go straight to <a href=\"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&amp;p=11005\">Navigating Your Utsav Works Employer Dashboard<\/a>, which covers the same ground in more detail.<br \/>\n<strong>Escalate if:<\/strong> you were told by someone else that a message is waiting for you on the site &mdash; ask support to confirm what was actually sent, rather than hunting for a screen that does not exist.<\/p>\n<h3>The links in the message do not take you where you expect<\/h3>\n<p><strong>Cause:<\/strong> you are not signed in, or you are signed in with a different account from the one you registered. Being signed in on one part of MyMahotsav does not always carry across to Utsav Works.<br \/>\n<strong>Fix:<\/strong> sign in first from the profile dropdown on the main site, then open the link again. If a sign-in box keeps appearing, confirm you are using the same email address the greeting was sent to.<br \/>\n<strong>Escalate if:<\/strong> you are signed in with the right account and a link still fails to load its page &mdash; send support the address you registered with and the link that failed.<\/p>\n<h3>You have lost access to the mailbox you registered with<\/h3>\n<p><strong>Cause:<\/strong> the welcome message, and every later notice, goes only to the address on the account. A password reset goes to that same address, so losing the mailbox locks you out of the usual self-service routes.<br \/>\n<strong>Fix:<\/strong> if you can still sign in, change the address in your account settings straight away. If you cannot sign in, do not keep requesting resets &mdash; see <a href=\"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&amp;p=11078\">Resetting your employer password on Utsav Works<\/a> for what the reset can and cannot do.<br \/>\n<strong>Escalate if:<\/strong> the mailbox is gone for good. Contact support to have the address on the account changed; nobody can do that from the sign-in screen.<\/p>\n<h2>FAQ<\/h2>\n<p><strong>Q: Where can I find the welcome message again?<\/strong><br \/>A: In the mailbox you registered with. Search it &mdash; including spam and promotions &mdash; for MyMahotsav or Utsav Works. It is not stored anywhere on the site, and everything it links to is available in the guides at any time.<\/p>\n<p><strong>Q: What if I do not receive it?<\/strong><br \/>A: Check your spam and promotions folders first, then confirm the email address recorded on your account is correct. If the address is right and nothing arrives after a day, contact support &mdash; and note that a missing greeting does not stop you posting a job or hiring.<\/p>\n<p><strong>Q: Can I have the welcome message sent again?<\/strong><br \/>A: No. It goes out once, when your registration completes, and there is no re-send control. The employer resources it points to are all reachable from the profile dropdown on the main site.<\/p>\n<p><strong>Q: Do I need to reply to it or click anything before I can hire?<\/strong><br \/>A: No. It is an automatic greeting, not a request. You can post a job as soon as you have registered, whether or not you have opened it.<\/p>\n<p><strong>Q: Do Employers and Freelancers get the same message?<\/strong><br \/>A: The greeting an Employer receives is written for hiring, so it points at posting a job and building your company profile. There is no role to choose at sign-up in any case &mdash; one account serves both sides, and you become an Employer by posting a job.<\/p>\n<p><strong>Q: Is the welcome message the same as confirming my account?<\/strong><br \/>A: Not formally, but it is useful proof that your registration completed and that the address on your account can receive mail from the site. If it never arrives, treat that as a sign to check the address before you rely on it for applicant notices.<\/p>\n<div style=\"display:none\" aria-hidden=\"true\" data-mahi=\"context\">\nAlso asked as: what is the welcome message on Utsav Works, do employers get a welcome email when they sign up, where is my Utsav Works welcome message, I did not receive a welcome email after registering as an employer, can the Utsav Works welcome message be sent again, why did Utsav Works email me after I registered, is the welcome message a confirmation of my employer account, where do I find the getting started links for new employers, does the welcome greeting appear inside Utsav Works, new employer onboarding message MyMahotsav. Applies to: Utsav Works, Freelancer Marketplace, Employer registration and onboarding. Where to find it: the mailbox registered on the MyMahotsav account; Utsav Works itself is reached from the profile dropdown on the main site. Canonical facts: the welcome message is an automatic default sent to every new Employer when registration completes, carrying onboarding tips and getting-started links; it arrives by email at the address on the account, usually within a few minutes, and can land in spam or promotions; it is not delivered as a message thread on the site and Utsav Works has no working inbox of its own; nothing needs to be set up, chosen or switched on, and there is no self-service re-send control, so a mailbox search is the only way to recover it; the exact wording is owned by the MyMahotsav team and changes over time, so no wording should be quoted; receiving it is practical evidence that registration completed and the address is deliverable, but it is not a link the member must click; there is no separate Employer sign-up and no role picker at registration, one account serves both sides and a member becomes an Employer by posting a job; a missing greeting never blocks posting a job or hiring; password resets and every later notice go to the same account address, so a lost mailbox needs support rather than the reset form.\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>New Employers receive a welcome message shortly after registering on Utsav Works, sent to the email address on your account with onboarding tips and getting-started links. There is nothing to set up on your side, and nothing lands inside Utsav Works itself, so look in your inbox rather than on the site.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[591],"glossaries":[],"doc_tag":[316],"knowledge_base":[78],"class_list":["post-13764","docs","type-docs","status-publish","hentry","doc_category-registration-onboarding-roles","doc_tag-learn","knowledge_base-mm-guides"],"year_month":"2026-09","word_count":2289,"total_views":"7","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Tarak Gorai","author_nicename":"tarakgorai","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/tarakgorai\/"},"doc_category_info":[{"term_name":"Registration Onboarding &amp; Roles","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/registration-onboarding-roles\/"}],"doc_tag_info":[{"term_name":"Learn","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/learn\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Employer Welcome Message | Utsav Works<\/title>\n<meta name=\"description\" content=\"New employers on Utsav Works get a welcome message by email after registering. 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