{"id":14313,"date":"2026-09-13T21:05:02","date_gmt":"2026-09-13T20:05:02","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/uncategorized\/add-discount-or-custom-line-to-venue-invoice\/"},"modified":"2026-09-13T21:05:02","modified_gmt":"2026-09-13T20:05:02","password":"","slug":"add-discount-or-custom-line-to-venue-invoice","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-venues\/payments-deposits-payouts\/add-discount-or-custom-line-to-venue-invoice\/","title":{"rendered":"Adding a manual discount or custom line to a booking invoice"},"content":{"rendered":"<div style=\"background:#f3f0fb;border-left:4px solid #7c5cbf;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128100; <strong>Who this is for<\/strong><br \/>Venue and space owners on Utsav Venues who have a booking request waiting and want to knock money off the total, or add a charge for something the standard fees do not cover &mdash; a cleaning fee, extra chairs, a late finish, a goodwill reduction. Any signed-in member who owns a listing can do this; you do not need a special account type.<\/div>\n<h2>Quick answer<\/h2>\n<p><strong>You add a manual discount or a custom charge while you are raising the invoice, not afterwards. Open <strong>My Bookings<\/strong>, select <strong>Issue invoice<\/strong> on the pending request, and the <strong>Create Invoice<\/strong> panel opens under the row. Use <strong>Add extra expense<\/strong> for a custom charge and <strong>Add discount<\/strong> for a reduction, then press <strong>Send Invoice<\/strong> to save and issue it. The small <strong>add<\/strong> button beside each box only redraws the figures on your screen &mdash; it is not the save &mdash; and once you have pressed <strong>Send Invoice<\/strong>, nothing can edit that invoice.<\/strong><\/p>\n<figure style=\"margin:28px 0 42px;\"><video controls preload=\"metadata\" style=\"width:100%;aspect-ratio:16\/9;border:0;border-radius:10px;box-shadow:0 5px 25px rgba(0,0,0,0.12);display:block;background:#000;\" src=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-walkthrough.mp4\">Video walkthrough<\/video><\/figure>\n<h2>Before you begin<\/h2>\n<ul>\n<li>Be signed in to MyMahotsav. If you open the link below while signed out you are not shown a sign-in box &mdash; you are sent to the public Utsav Venues home page, with <strong>Login<\/strong> and <strong>Register<\/strong> in the header. That is the single most common reason a host thinks their requests have disappeared.<\/li>\n<li>You need a listing of your own with a booking request against it. The route is the account menu, then <strong>Venue &amp; Space Selling<\/strong>, then <strong>Host Dashboard<\/strong>, then <strong>My Bookings<\/strong>. The direct link is <strong>https:\/\/mymahotsav.com\/utsav-venues\/my-bookings\/<\/strong>.<\/li>\n<li>The request must still be at <strong>Pending<\/strong>. Discounts and custom lines are part of raising the invoice, so the moment to add them is before you send it.<\/li>\n<li>Have the figure ready as a plain number in your listing currency. There is no percentage box.<\/li>\n<\/ul>\n<h2>Step 1 &mdash; Open your Host Dashboard<\/h2>\n<p>Select your name or profile picture in the main MyMahotsav header to open the account menu, choose <strong>Venue &amp; Space Selling<\/strong>, then <strong>Host Dashboard<\/strong>. This is the owner side of Utsav Venues &mdash; the side that manages your listings and the requests people send you.<\/p>\n<h2>Step 2 &mdash; Open My Bookings and find the request<\/h2>\n<p>In the dashboard, open <strong>My Bookings<\/strong>. Every request made against a listing you own is here, in a table with the columns <strong>Property<\/strong>, <strong>Status<\/strong>, <strong>Period<\/strong> and <strong>Request by<\/strong>. If you have a lot of rows, the box above the table searches by listing name &mdash; type the venue name and select <strong>Search<\/strong>. There is no status filter, so read down the <strong>Status<\/strong> column to find the one marked <strong>Pending<\/strong>.<\/p>\n<h2>Step 3 &mdash; Select Issue invoice to open the Create Invoice panel<\/h2>\n<p>On the pending row, select <strong>Issue invoice<\/strong>. A panel headed <strong>Create Invoice<\/strong> opens directly underneath the row &mdash; it has no web address of its own, so you cannot bookmark it or reach it with a link. It is also worth knowing that <strong>Issue invoice<\/strong> is itself how you approve a request on Utsav Venues. There is no separate Approve button, so raising this invoice is the moment you accept the booking.<\/p>\n<div style=\"background:#f4f6f8;border-left:4px solid #9aa4b2;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#8505;&#65039; <strong>Note<\/strong><br \/>Almost everything in the <strong>Create Invoice<\/strong> panel is worked out for you and cannot be typed over &mdash; the subtotal, the service fee, taxes, <strong>Guest Pays<\/strong>, <strong>Reservation Fee Required<\/strong>, <strong>Balance Owed<\/strong> and <strong>You Earn<\/strong> are all calculated. The two blocks described in the next steps are the only part of the invoice you can edit by hand.<\/div>\n<h2>Step 4 &mdash; Add a custom charge with Add extra expense<\/h2>\n<p>Find the block headed <strong>Add extra expense<\/strong>. It has two boxes:<\/p>\n<ol>\n<li>In the first box, type the name of the charge. This is the wording your guest will see on the invoice, so make it something they will recognise &mdash; &ldquo;Extra cleaning&rdquo;, &ldquo;Additional 20 chairs&rdquo;, &ldquo;Late finish, 11pm&rdquo;.<\/li>\n<li>In the second box, type the amount as a plain number.<\/li>\n<li>Select <strong>add<\/strong>. The line appears in the invoice and the totals redraw.<\/li>\n<\/ol>\n<p>Repeat for each separate charge. Each line you add gets its own small remove control, so if you name one wrongly you can take it off and add it again.<\/p>\n<h2>Step 5 &mdash; Add a reduction with Add discount<\/h2>\n<p>Find the block headed <strong>Add discount<\/strong>. It has a single box for the amount.<\/p>\n<ol>\n<li>Type the amount you want to take off as a <strong>positive<\/strong> number. Do not type a minus sign &mdash; the system subtracts it for you.<\/li>\n<li>Select <strong>add<\/strong>. The discount appears as its own line and the totals redraw.<\/li>\n<\/ol>\n<p>A discount is a flat amount off the whole invoice. You cannot enter a percentage, and you cannot discount one individual line while leaving the others alone. If you need that effect, work the amount out yourself and enter it here.<\/p>\n<div style=\"background:#f4f6f8;border-left:4px solid #9aa4b2;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#8505;&#65039; <strong>Note<\/strong><br \/><strong>The add button is not the save.<\/strong> It only recalculates the invoice in your browser so you can see the effect. If you close the panel, refresh, or navigate away at this point, everything you typed is lost and the guest never sees any of it. Nothing is stored until Step 7.<\/div>\n<h2>Step 6 &mdash; Check the figures before you commit<\/h2>\n<p>Read the panel from top to bottom. Your added lines should be listed with the names you gave them, the discount should show as a reduction, and the calculated rows underneath should have moved to match. Pay particular attention to <strong>Guest Pays<\/strong> &mdash; that is the number your enquirer will be asked for &mdash; and to <strong>You Earn<\/strong>, which is what reaches you after the service fee and taxes have been taken off. Those deductions come out of the owner&rsquo;s side, not the guest&rsquo;s, so a discount you give reduces your own earnings.<\/p>\n<h2>Step 7 &mdash; Send Invoice to save and issue it<\/h2>\n<p>When the figures are right, select <strong>Send Invoice<\/strong>. This is the save. The request moves to <strong>Invoice Issued<\/strong> on your <strong>My Bookings<\/strong> list, and the enquirer can now pay.<\/p>\n<p>On the enquirer&rsquo;s side, the invoice appears on their <strong>My Reservations<\/strong> page as <strong>Invoice Created &#8211; Check &amp; Pay<\/strong>, and that is where they see your added lines and the adjusted total. They also receive a notification email telling them an invoice is ready, but <strong>that email does not contain the figures and has nothing attached<\/strong> &mdash; so if a guest asks you what they owe, point them at <strong>My Reservations<\/strong> rather than at their inbox. The booking is confirmed when they pay, not when you send the invoice.<\/p>\n<div style=\"background:#f4f6f8;border-left:4px solid #9aa4b2;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#8505;&#65039; <strong>Note<\/strong><br \/><strong>About the pictures below.<\/strong> The walkthrough for this guide was captured without a signed-in host session, so the camera never got past the sign-in gate and every frame shows the public Utsav Venues home page instead of the invoice panel. Rather than hide them, they are included in the order they were taken, with honest captions &mdash; the first three are genuinely useful, because landing on this page is exactly what happens when you open the <strong>My Bookings<\/strong> address while signed out. New pictures of the <strong>Create Invoice<\/strong> panel have been requested.<\/div>\n<h2>Where the My Bookings address sends you when you are not signed in<\/h2>\n<p>If you open <strong>https:\/\/mymahotsav.com\/utsav-venues\/my-bookings\/<\/strong> without being signed in, you are not stopped with a sign-in box. You are quietly redirected to the public Utsav Venues home page &mdash; a rotating banner with a search bar. The giveaway is the header: it offers <strong>Login<\/strong> and <strong>Register<\/strong> instead of your account menu. Sign in first, then open the link again.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-01.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-01.png\" alt=\"The public Utsav Venues home page with Login and Register in the header\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">What the My Bookings address really shows when you are signed out: the public Utsav Venues home page. The ring in this picture sits on the banner&rsquo;s next-slide arrow, not on any invoice control.<\/figcaption><\/figure>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-02.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-02.png\" alt=\"The same public home page with the banner advanced to another slide\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The same page a moment later. The banner has simply advanced to another slide, and the ring is again on the slide arrow &mdash; nothing on this screen belongs to the invoice flow.<\/figcaption><\/figure>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-03.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-03.png\" alt=\"A third banner slide on the public home page, Login and Register still visible\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">A third slide of the same banner. <strong>Login<\/strong> and <strong>Register<\/strong> are still in the header, which is the quickest way to confirm you are signed out.<\/figcaption><\/figure>\n<h2>Further down that public page<\/h2>\n<p>The remaining pictures simply continue down the same public page. They are included for completeness and because seeing them tells you at a glance that you are on the visitor-facing site rather than in your Host Dashboard.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-04.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-04.png\" alt=\"Featured listings grid on the public Utsav Venues home page\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">Further down the public page: the featured listings grid, with the <strong>Best places to visit<\/strong> section beginning underneath.<\/figcaption><\/figure>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-05.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-05.png\" alt=\"Browse-by-category strip and the Featured properties section\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">Further down again: the browse-by-category strip, followed by the <strong>Featured properties<\/strong> section.<\/figcaption><\/figure>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-06.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-06.png\" alt=\"The Listings by amenities panel with its Home Type, Rental Type, Rental City, Rental Area and Features tabs\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The <strong>Listings by amenities<\/strong> panel, with its <strong>Home Type<\/strong>, <strong>Rental Type<\/strong>, <strong>Rental City<\/strong>, <strong>Rental Area<\/strong> and <strong>Features<\/strong> tabs.<\/figcaption><\/figure>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-07.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-07.png\" alt=\"Category cards and the Verified owners section at the foot of the public page\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The foot of the public page: category cards and the <strong>Verified owners<\/strong> section. This is as far as the capture reached &mdash; none of it is part of the invoice flow.<\/figcaption><\/figure>\n<h2>Tips and best practices<\/h2>\n<div style=\"background:#eef8f0;border-left:4px solid #2e9e5b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#127919; <strong>Best practice<\/strong><br \/>Agree the extra charge or the reduction with your guest in writing <strong>before<\/strong> you raise the invoice &mdash; a quick message through <strong>Contact Client<\/strong> is enough. Because an issued invoice cannot be edited, a figure you and the guest have already settled on saves you having to cancel and start over.<\/div>\n<div style=\"background:#fff6f1;border-left:4px solid #e0592b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128161; <strong>Tip<\/strong><br \/>Name each extra line the way a guest would describe it, not the way your own bookkeeping does. &ldquo;Extra cleaning after the event&rdquo; gets paid without a query; &ldquo;Misc. C-2&rdquo; gets you a message asking what it is.<\/div>\n<ul>\n<li><strong>Add every line before you send.<\/strong> Adding a charge and a discount to the same invoice is fine &mdash; add them all, check the totals once, then send.<\/li>\n<li><strong>Round numbers help.<\/strong> A discount is a flat amount, so pick a figure that reads cleanly on the invoice rather than the result of a percentage calculation.<\/li>\n<li><strong>Remember who absorbs the discount.<\/strong> The service fee and taxes are taken from the owner&rsquo;s side, so a reduction you offer comes out of your own earnings, not the platform&rsquo;s.<\/li>\n<li><strong>Check the guest&rsquo;s side once.<\/strong> After sending, the enquirer&rsquo;s view is <strong>Invoice Created &#8211; Check &amp; Pay<\/strong> on their <strong>My Reservations<\/strong> page. Knowing that phrase makes it much easier to talk a guest through paying.<\/li>\n<\/ul>\n<h2>Troubleshooting<\/h2>\n<h3>You opened the My Bookings link and landed on the Utsav Venues home page<\/h3>\n<p><strong>Cause:<\/strong> You are not signed in. The address does not show a sign-in box &mdash; it redirects signed-out visitors straight to the public home page, which is why it looks as though your bookings have vanished. <strong>Fix:<\/strong> Select <strong>Login<\/strong> in the header, sign in, then open <strong>My Bookings<\/strong> again from the account menu&rsquo;s <strong>Venue &amp; Space Selling<\/strong> entry. <strong>Escalate if:<\/strong> You are definitely signed in elsewhere on MyMahotsav and still get bounced &mdash; contact support through the Utsav Venues contact page.<\/p>\n<h3>There is no Issue invoice button on the row<\/h3>\n<p><strong>Cause:<\/strong> The request has moved past the stage where an invoice can be raised. <strong>Issue invoice<\/strong> only appears while the status is <strong>Pending<\/strong>. At <strong>Invoice Issued<\/strong> you see <strong>Delete Invoice<\/strong> instead, and at <strong>Confirmed<\/strong> you see <strong>View Details<\/strong>. <strong>Fix:<\/strong> If you still need to change the figures and the guest has not paid, select <strong>Delete Invoice<\/strong> to take the issued invoice back, then select <strong>Issue invoice<\/strong> again and rebuild it with the correct lines. <strong>Escalate if:<\/strong> The row shows no controls at all, or the status does not match what the guest is seeing.<\/p>\n<h3>You typed a discount but the total did not change<\/h3>\n<p><strong>Cause:<\/strong> Typing in the box does nothing on its own &mdash; the figure is only applied when you select the <strong>add<\/strong> button next to it. <strong>Fix:<\/strong> Select <strong>add<\/strong>. The discount should appear as its own line and the calculated rows underneath should move. <strong>Escalate if:<\/strong> You select <strong>add<\/strong> and no line appears &mdash; try once with a plain whole number and no currency symbol before reporting it.<\/p>\n<h3>Your lines disappeared before you could send the invoice<\/h3>\n<p><strong>Cause:<\/strong> The <strong>add<\/strong> button only recalculates the panel in your browser. Nothing is stored until you select <strong>Send Invoice<\/strong>, so closing the panel, refreshing or moving to another page discards everything you entered. <strong>Fix:<\/strong> Open <strong>Issue invoice<\/strong> again and re-enter the lines, this time finishing with <strong>Send Invoice<\/strong>. <strong>Escalate if:<\/strong> The lines vanish even though you did select <strong>Send Invoice<\/strong> and the status did not change to <strong>Invoice Issued<\/strong>.<\/p>\n<h3>The invoice has gone out and the amount is wrong<\/h3>\n<p><strong>Cause:<\/strong> An issued invoice cannot be edited. There is no way to amend a line, a discount or a total after <strong>Send Invoice<\/strong>. <strong>Fix:<\/strong> If the guest has not yet paid, select <strong>Delete Invoice<\/strong> on that row to withdraw it, then raise a fresh one with <strong>Issue invoice<\/strong> and the corrected figures. Message the guest through <strong>Contact Client<\/strong> first so the change does not come as a surprise. <strong>Escalate if:<\/strong> The guest has already paid &mdash; a refund or an adjustment after payment needs support, not the dashboard.<\/p>\n<h2>FAQ<\/h2>\n<p><strong>Q: Can I enter the discount as a percentage?<\/strong><br \/>A: No. <strong>Add discount<\/strong> takes a flat amount only. If you have promised someone ten per cent off, work out the amount yourself and type that figure.<\/p>\n<p><strong>Q: Do I need to type a minus sign in front of the discount?<\/strong><br \/>A: No &mdash; type it as a positive number. It is recorded as a reduction and shown as one on the invoice. Typing a minus sign would try to subtract it twice.<\/p>\n<p><strong>Q: How many extra lines can I add?<\/strong><br \/>A: Add as many as the booking genuinely needs. Each one appears as its own named line with its own remove control, so you can build up several charges and take any of them off again before you send.<\/p>\n<p><strong>Q: Can I discount just one line rather than the whole invoice?<\/strong><br \/>A: No. The discount applies to the invoice as a whole. There is no per-line discount box, so if you want to reduce a single charge, simply enter that charge at the lower amount instead.<\/p>\n<p><strong>Q: Will the guest see my discount and my custom charges?<\/strong><br \/>A: Yes. They appear as named lines on the invoice, which the guest opens from their <strong>My Reservations<\/strong> page under <strong>Invoice Created &#8211; Check &amp; Pay<\/strong>. The email they receive only tells them an invoice is ready &mdash; it carries no figures and nothing attached &mdash; so always point them at <strong>My Reservations<\/strong>.<\/p>\n<p><strong>Q: Is there a separate Approve button I should press first?<\/strong><br \/>A: No. On Utsav Venues, <strong>Issue invoice<\/strong> is how you approve a request. Raising the invoice accepts the booking; the booking becomes confirmed once the guest pays.<\/p>\n<div style=\"display:none\" aria-hidden=\"true\" data-mahi=\"context\">\nAlso asked as: how do I add a discount to a venue booking invoice, can I give a guest money off a booking on Utsav Venues, how to add an extra charge to a booking invoice, where is the add extra expense box, how do I add a cleaning fee to an invoice, can I edit an invoice after sending it on Utsav Venues, why did my discount disappear from the invoice, how do I add a custom line item to a venue invoice, is there a percentage discount option for venue bookings, how do I change the total on a booking invoice before issuing it. Applies to: Utsav Venues, owner side, booking invoices, the Create Invoice panel. Where to find it: main MyMahotsav account menu > Venue &amp; Space Selling > Host Dashboard > My Bookings > the Pending request row > Issue invoice > the Create Invoice panel > Add extra expense \/ Add discount. Direct link https:\/\/mymahotsav.com\/utsav-venues\/my-bookings\/. Canonical facts: this is member-facing and open to any signed-in member who owns a listing, not an admin-only task. Add extra expense takes a name plus a value; Add discount takes a value only; those three boxes are the ONLY editable part of the invoice. Everything else is computed: subtotal, service fee, taxes, Guest Pays, Reservation Fee Required, Balance Owed, You Earn. The add button beside each box only recalculates the panel in the browser and is NOT the save; the save and commit is Send Invoice. A discount is typed as a POSITIVE number and is stored as a negative expense line. There is no percentage box and no per-line discount. Added lines each carry a remove control, also browser-side only. Issue invoice IS the approval on Utsav Venues; there is no separate Approve button, and the booking is confirmed by payment, not by issuing. Issue invoice appears only while the owner-side status is Pending; at Invoice Issued the control is Delete Invoice; at Confirmed it is View Details. NOTHING can edit an invoice once Send Invoice has been pressed, the only retreat is Delete Invoice while the guest has not paid, then re-issue. The Create Invoice panel is injected under the row and has no web address of its own. The guest sees the adjusted total and the named lines on their My Reservations page as Invoice Created &#8211; Check &amp; Pay; the notification email contains NO figures and NO attachment. Service fee and taxes are deducted from the owner&#8217;s side, not the guest&#8217;s. Opening the My Bookings address while signed out does NOT show a sign-in box, it redirects to the public Utsav Venues home page with Login and Register in the header. Video walkthrough: https:\/\/mymahotsav.com\/kb-img\/adding-a-manual-discount-or-custom-line-to-a-booking-invoice-mu08ly99-walkthrough.mp4\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You add a manual discount or a custom charge while you are raising the invoice: open My Bookings, select Issue invoice on the pending request, then use Add extra expense or Add discount in the Create Invoice panel. The add button only recalculates the panel on screen \u2014 Send Invoice is what saves and issues it, and nothing can edit an invoice once it has been sent.<\/p>\n","protected":false},"author":3,"featured_media":14316,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[807],"glossaries":[],"doc_tag":[293],"knowledge_base":[78],"class_list":["post-14313","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-payments-deposits-payouts","doc_tag-guides","knowledge_base-mm-guides"],"year_month":"2026-09","word_count":2867,"total_views":"7","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Tarak Gorai","author_nicename":"tarakgorai","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/tarakgorai\/"},"doc_category_info":[{"term_name":"Payments, Deposits &amp; Payouts","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/payments-deposits-payouts\/"}],"doc_tag_info":[{"term_name":"Guides","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/guides\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Add a discount or custom line to a venue invoice<\/title>\n<meta name=\"description\" content=\"Add a discount or a custom charge to an Utsav Venues booking invoice: use Add extra expense or Add discount in the Create Invoice panel, then Send Invoice.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-venues\/payments-deposits-payouts\/add-discount-or-custom-line-to-venue-invoice\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to add a discount or custom charge to a venue invoice\" \/>\n<meta property=\"og:description\" content=\"Raising an invoice on Utsav Venues? 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