{"id":3342,"date":"2026-03-03T06:14:20","date_gmt":"2026-03-03T06:14:20","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&#038;p=3342"},"modified":"2026-03-03T06:14:20","modified_gmt":"2026-03-03T06:14:20","password":"","slug":"accessibility-accommodation-for-event-attendees","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/events-tickets\/accessibility-accommodation-for-event-attendees\/","title":{"rendered":"Accessibility Accommodation for Event Attendees"},"content":{"rendered":"<p class=\"ds-markdown-paragraph\"><strong>Module:<\/strong>\u00a0Utsav Pass\u2122<br \/>\n<strong>Document Type:<\/strong>\u00a0Hybrid \u2014 Plain English + Legal Reinforcement<br \/>\n<strong>Trademark:<\/strong> UTSAV PASS\u2122 is a trademark of MyMahotsav Futuretech Ltd<br \/>\n<strong>Jurisdictions:<\/strong>\u00a0Global (with jurisdictional addendums)<br \/>\n<strong>Version:<\/strong>\u00a01.0<br \/>\n<strong>Effective Date:<\/strong> 24th February, 2026<\/p>\n<hr \/>\n<h2>PART A: PLAIN ENGLISH SUMMARY<\/h2>\n<h3>Making Events Accessible for Everyone<\/h3>\n<p class=\"ds-markdown-paragraph\">Everyone deserves to enjoy events, regardless of disability or access needs. This policy explains what organizers must do to make their events accessible\u2014and what attendees can expect.<\/p>\n<h3>The Simple Truth<\/h3>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Accessibility is the law<\/strong>: In most countries, discriminating against disabled people is illegal. Organizers must comply.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Reasonable accommodations<\/strong>: Organizers must make reasonable adjustments to enable disabled attendees to participate.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Information is key<\/strong>: Event listings should clearly state what accessibility features are available.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Ask in advance<\/strong>: If you need specific accommodations, contact the organizer before the event.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>UTSAV PASS\u2122 encourages accessibility<\/strong>: We promote inclusive events and require organizers to meet minimum standards.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>No discrimination<\/strong>: Refusing to accommodate disabled attendees without justification may result in event removal.<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2>PART B: LEGAL TERMS AND CONDITIONS<\/h2>\n<h3>1. DEFINITIONS<\/h3>\n<div class=\"ds-scroll-area _1210dd7 c03cafe9\">\n<div class=\"ds-scroll-area__gutters\">\n<div class=\"ds-scroll-area__horizontal-gutter\"><\/div>\n<div class=\"ds-scroll-area__vertical-gutter\"><\/div>\n<\/div>\n<table>\n<thead>\n<tr>\n<th>Term<\/th>\n<th>Definition<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Disability<\/strong><\/td>\n<td>A physical or mental impairment that has a substantial and long-term adverse effect on a person&#8217;s ability to carry out normal day-to-day activities (definition may vary by jurisdiction)<\/td>\n<\/tr>\n<tr>\n<td><strong>Reasonable Accommodation<\/strong><\/td>\n<td>Modifications or adjustments to enable a disabled person to participate on an equal basis with others<\/td>\n<\/tr>\n<tr>\n<td><strong>Accessibility<\/strong><\/td>\n<td>The design of products, services, or environments so that they can be used by people with disabilities<\/td>\n<\/tr>\n<tr>\n<td><strong>Universal Design<\/strong><\/td>\n<td>Design of products and environments to be usable by all people, to the greatest extent possible, without adaptation<\/td>\n<\/tr>\n<tr>\n<td><strong>Service Animal<\/strong><\/td>\n<td>A dog (or in some cases miniature horse) trained to perform tasks for a person with a disability<\/td>\n<\/tr>\n<tr>\n<td><strong>Personal Assistant<\/strong><\/td>\n<td>An individual who accompanies a disabled person to provide support<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<hr \/>\n<h3>2. ORGANIZER OBLIGATIONS<\/h3>\n<h4>2.1 Legal Duty<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>2.1.1<\/strong>\u00a0Organizers have a legal duty to:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Not discriminate against disabled persons<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Make reasonable accommodations<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Ensure events are accessible (where feasible)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Provide information about accessibility<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>2.1.2<\/strong>\u00a0This duty applies to:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Venue selection<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Ticket sales<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Event execution<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Communication<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Emergency procedures<\/p>\n<\/li>\n<\/ul>\n<h4>2.2 What Is &#8220;Reasonable&#8221;?<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>2.2.1<\/strong>\u00a0Whether an accommodation is &#8220;reasonable&#8221; depends on:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Cost of the accommodation<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Organizer&#8217;s resources<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Effectiveness of the accommodation<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Disruption to event<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Health and safety considerations<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>2.2.2<\/strong>\u00a0Examples of reasonable accommodations:<\/p>\n<div class=\"ds-scroll-area _1210dd7 c03cafe9\">\n<div class=\"ds-scroll-area__gutters\">\n<div class=\"ds-scroll-area__horizontal-gutter\"><\/div>\n<div class=\"ds-scroll-area__vertical-gutter\"><\/div>\n<\/div>\n<table>\n<thead>\n<tr>\n<th>Barrier<\/th>\n<th>Possible Accommodation<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Physical (steps)<\/td>\n<td>Ramp, alternative entrance, ground floor seating<\/td>\n<\/tr>\n<tr>\n<td>Communication (hearing)<\/td>\n<td>Induction loop, sign language interpreter, captioning<\/td>\n<\/tr>\n<tr>\n<td>Communication (vision)<\/td>\n<td>Audio description, large print materials<\/td>\n<\/tr>\n<tr>\n<td>Sensory (light\/sound)<\/td>\n<td>Quiet area, sensory warnings<\/td>\n<\/tr>\n<tr>\n<td>Mobility<\/td>\n<td>Accessible seating, accessible toilets<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"ds-markdown-paragraph\"><strong>2.2.3<\/strong>\u00a0What may NOT be reasonable:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Fundamental alteration of event nature<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Undue financial burden (for small organizers)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Direct threat to health\/safety<\/p>\n<\/li>\n<\/ul>\n<h4>2.3 Accessibility Information<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>2.3.1<\/strong>\u00a0Event listings must include:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Venue accessibility (step-free access, accessible toilets)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Available accommodations<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Contact for access requests<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Deadline for requesting accommodations (typically 7-14 days before event)<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>2.3.2<\/strong>\u00a0Information must be:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Clear and accurate<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Prominently displayed<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Updated if changes occur<\/p>\n<\/li>\n<\/ul>\n<h4>2.4 Service Animals<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>2.4.1<\/strong>\u00a0Organizers must generally permit\u00a0<strong>service animals<\/strong>\u00a0(not pets) to accompany disabled attendees.<\/p>\n<p class=\"ds-markdown-paragraph\"><strong>2.4.2<\/strong>\u00a0Exceptions only if:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Animal poses direct threat to health\/safety<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Animal fundamentally alters nature of event<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Prohibited by law (some food preparation areas)<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>2.4.3<\/strong>\u00a0Organizers may ask:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Is the animal required because of disability?<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">What tasks has the animal been trained to perform?<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>2.4.4<\/strong>\u00a0Organizers may NOT:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Require documentation<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Charge extra fees<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Segregate handler<\/p>\n<\/li>\n<\/ul>\n<h4>2.5 Personal Assistants<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>2.5.1<\/strong>\u00a0Many organizers offer\u00a0<strong>free or discounted tickets<\/strong>\u00a0for personal assistants.<\/p>\n<p class=\"ds-markdown-paragraph\"><strong>2.5.2<\/strong>\u00a0Policy must be:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Clearly stated on event page<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Consistently applied<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Reasonable proof required (attendance allowance letter, etc.)<\/p>\n<\/li>\n<\/ul>\n<h4>2.6 Accessible Ticketing<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>2.6.1<\/strong>\u00a0Organizers should ensure:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Accessible seating can be purchased online<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Phone booking available for those who need assistance<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Companion seating adjacent<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Clear sightlines from accessible seats<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3>3. VENUE ACCESSIBILITY REQUIREMENTS<\/h3>\n<h4>3.1 Physical Access<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>3.1.1<\/strong>\u00a0Minimum requirements for accessible venues:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Step-free access (ramp or lift)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Door widths sufficient for wheelchairs (minimum 850mm)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Accessible toilets<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Accessible routes throughout event space<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Designated accessible seating areas<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>3.1.2<\/strong>\u00a0If venue is not fully accessible, organizers must:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Clearly disclose limitations<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Offer alternative accommodations where possible<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Not refuse admission without justification<\/p>\n<\/li>\n<\/ul>\n<h4>3.2 Sensory Access<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>3.2.1<\/strong>\u00a0Considerations for sensory disabilities:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Induction loops for hearing aid users<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Captioning for videos\/presentations<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Sign language interpretation (if requested)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Audio description for visual content<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Quiet spaces for sensory overload<\/p>\n<\/li>\n<\/ul>\n<h4>3.3 Cognitive Access<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>3.3.1<\/strong>\u00a0Considerations for cognitive disabilities:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Clear signage (simple language, symbols)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Quiet\/calm areas<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Trained staff to assist<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Easy-read information<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Predictable schedules<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h3>4. ATTENDEE RESPONSIBILITIES<\/h3>\n<h4>4.1 Requesting Accommodations<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>4.1.1<\/strong>\u00a0To ensure accommodations are available:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Request\u00a0<strong>in advance<\/strong>\u00a0(by organizer&#8217;s deadline)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Provide specific details of needs<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Confirm receipt with organizer<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Follow up if no response<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>4.1.2<\/strong>\u00a0Last-minute requests may not be feasible.<\/p>\n<h4>4.2 Providing Information<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>4.2.1<\/strong>\u00a0Organizers may request reasonable information:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Nature of disability (to determine appropriate accommodation)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Proof of need for personal assistant (attendance allowance, etc.)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Medical information (only if essential for safety)<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>4.2.2<\/strong>\u00a0Information must be:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Kept confidential<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Used only for accommodation purposes<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Deleted after event<\/p>\n<\/li>\n<\/ul>\n<h4>4.3 Behavior and Conduct<\/h4>\n<p class=\"ds-markdown-paragraph\"><strong>4.3.1<\/strong>\u00a0Disabled attendees must still comply with:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Event code of conduct<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Health and safety requirements<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Venue rules<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>4.3.2<\/strong>\u00a0Accommodations do not exempt from reasonable rules.<\/p>\n<hr \/>\n<h3>5. COMPLAINTS AND ENFORCEMENT<\/h3>\n<h4>5.1 Raising Concerns<\/h4>\n<p class=\"ds-markdown-paragraph\">If you believe an organizer has failed to provide reasonable accommodations:<\/p>\n<ol start=\"1\">\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Contact organizer directly<\/strong>\u00a0(give opportunity to resolve)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Contact UTSAV PASS\u2122 support<\/strong>\u00a0(we will investigate)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>File formal complaint<\/strong>\u00a0with:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Equality\/human rights commission<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Consumer protection agency<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Local authority<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h4>5.2 Platform Action<\/h4>\n<p class=\"ds-markdown-paragraph\">UTSAV PASS\u2122 may:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Require organizer to provide accommodations<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Remove events that discriminate<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Suspend organizers who violate accessibility laws<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Publish accessibility ratings<\/p>\n<\/li>\n<\/ul>\n<h4>5.3 Legal Remedies<\/h4>\n<p class=\"ds-markdown-paragraph\">Disabled persons may have legal rights to:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Injunctions (requiring accommodations)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Damages (compensation)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Legal costs<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2>PART C: JURISDICTION-SPECIFIC ADDENDUMS<\/h2>\n<h3>INDIA ADDENDUM<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>Key Legislation<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Rights of Persons with Disabilities Act, 2016<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Accessible India Campaign (Sugamya Bharat Abhiyan)<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>RPwD Act Requirements<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Equal opportunity for persons with disabilities<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Accessibility of public buildings<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Non-discrimination in access to services<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Reservation in admissions and employment<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>Standards<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Harmonised Guidelines and Standards for Universal Accessibility in India (2016)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Accessible India Campaign website provides resources<\/p>\n<\/li>\n<\/ul>\n<h3>UK ADDENDUM<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>Key Legislation<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Equality Act 2010<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Building Regulations Part M (Access to and Use of Buildings)<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>Equality Act Duties<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Duty to make reasonable adjustments<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Duty not to discriminate<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Duty to provide auxiliary aids<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>Accessibility Standards<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">BS 8300 (Design of buildings for accessibility)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">British Sign Language (BSL) Act 2022 (recognizes BSL)<\/p>\n<\/li>\n<\/ul>\n<h3>US ADDENDUM<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>Key Legislation<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Americans with Disabilities Act (ADA) 1990<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">ADA Amendments Act 2008<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Fair Housing Act (for residential events)<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>ADA Title III<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Public accommodations must be accessible<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Barrier removal required where &#8220;readily achievable&#8221;<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">New construction must meet ADA Standards<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>DOJ Guidance<\/strong>: Detailed guidance available on\u00a0<a href=\"https:\/\/ada.gov\/\" target=\"_blank\" rel=\"noopener noreferrer\">ada.gov<\/a><\/p>\n<h3>EU ADDENDUM<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>Key Legislation<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">European Accessibility Act (Directive 2019\/882)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">EU Charter of Fundamental Rights (Article 26)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">UN Convention on Rights of Persons with Disabilities (ratified by EU and member states)<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>European Accessibility Act<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Accessibility requirements for products and services<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Applies to ticketing services<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Implementation deadlines vary by country<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2>PART D: ENTERPRISE INTERNAL MANUAL<\/h2>\n<h3>For UTSAV PASS\u2122 Organizer Support<\/h3>\n<h4>A. Accessibility Checklist for Organizers<\/h4>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Venue step-free access available?<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Accessible toilets on site?<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Accessible parking nearby?<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Induction loop available?<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Sign language interpreter on request?<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Large print materials available?<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Quiet space designated?<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Personal assistant policy published?<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Service animal policy published?<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Emergency evacuation plan for disabled attendees?<\/p>\n<\/li>\n<\/ul>\n<h4>B. Accommodation Request Form Template<\/h4>\n<p>Accessibility Request Form<\/p>\n<p>Event Name: ____________________<br \/>\nEvent Date: ____________________<br \/>\nYour Name: ____________________<br \/>\nEmail: ________________________<br \/>\nPhone: ________________________<\/p>\n<p>Please describe your access needs:<br \/>\n[ ] Wheelchair access<br \/>\n[ ] Accessible seating (specific requirements: _____________)<br \/>\n[ ] Sign language interpreter (which language? _____________)<br \/>\n[ ] Induction loop<br \/>\n[ ] Large print materials<br \/>\n[ ] Audio description<br \/>\n[ ] Quiet space<br \/>\n[ ] Personal assistant ticket<br \/>\n[ ] Service animal accommodation<br \/>\n[ ] Other: ____________________<\/p>\n<p>Please submit by [Deadline &#8211; 14 days before event].<\/p>\n<h4><\/h4>\n<h4>C. Common Accommodations and Costs (UK)<\/h4>\n<div class=\"ds-scroll-area _1210dd7 c03cafe9\">\n<table>\n<thead>\n<tr>\n<th>Accommodation<\/th>\n<th>Typical Cost<\/th>\n<th>Notes<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Ramp rental<\/td>\n<td>\u00a3100-500<\/td>\n<td>One-time cost<\/td>\n<\/tr>\n<tr>\n<td>Portable induction loop<\/td>\n<td>\u00a350-150<\/td>\n<td>Per event<\/td>\n<\/tr>\n<tr>\n<td>BSL interpreter<\/td>\n<td>\u00a3200-400 per day<\/td>\n<td>2 interpreters for long events<\/td>\n<\/tr>\n<tr>\n<td>Captioning<\/td>\n<td>\u00a3300-800 per day<\/td>\n<td>Live captioning<\/td>\n<\/tr>\n<tr>\n<td>Accessible toilet hire<\/td>\n<td>\u00a3150-300<\/td>\n<td>Per unit<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Module:\u00a0Utsav Pass\u2122 Document Type:\u00a0Hybrid \u2014 Plain English + Legal Reinforcement Trademark: UTSAV PASS\u2122 is a trademark of MyMahotsav Futuretech Ltd Jurisdictions:\u00a0Global (with jurisdictional addendums) Version:\u00a01.0&hellip;<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[209],"glossaries":[],"doc_tag":[240,79],"knowledge_base":[199],"class_list":["post-3342","docs","type-docs","status-publish","hentry","doc_category-events-tickets","doc_tag-guideline","doc_tag-terms-and-conditions","knowledge_base-policy-hub"],"year_month":"2026-04","word_count":1219,"total_views":"62","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"MyMahotsav Admin","author_nicename":"support-team","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/support-team\/"},"doc_category_info":[{"term_name":"Events &amp; Tickets","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/events-tickets\/"}],"doc_tag_info":[{"term_name":"Guideline","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/guideline\/"},{"term_name":"Terms and Conditions","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/terms-and-conditions\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Accessibility Accommodation for Event Attendees | Utsav Pass - MyMahotsav<\/title>\n<meta name=\"description\" content=\"Complete guide to event accessibility on UTSAV PASS\u2122. 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