{"id":3387,"date":"2026-03-03T12:18:52","date_gmt":"2026-03-03T12:18:52","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&p=3387"},"modified":"2026-03-03T12:18:52","modified_gmt":"2026-03-03T12:18:52","password":"","slug":"messaging-privacy-data-security-policy","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/social-network\/messenger\/messaging-privacy-data-security-policy\/","title":{"rendered":"Messaging Privacy & Data Security Policy"},"content":{"rendered":"

Module:<\/strong>\u00a0Messenger (Utsav Messenger\u2122)
\nDocument Type<\/strong>:\u00a0Hybrid \u2014 Plain English + Legal Reinforcement
\nTrademark:<\/strong>\u00a0Utsav Messenger\u2122 is a trademark of MyMahotsav Futuretech Ltd
\nEffective Date:<\/strong>\u00a024th February 2026
\nVersion:<\/strong>\u00a01.0<\/p>\n

\n

Part A: Plain English Summary<\/h2>\n

How We Protect Your Messages and Data<\/h3>\n

When you use Utsav Messenger\u2122, you’re trusting us with your private conversations. This policy explains exactly what data we collect, what we don’t collect, and how we keep it safe.<\/p>\n

The Simple Truth<\/h3>\n
    \n
  • \n

    We can’t read your messages<\/strong>: End-to-end encryption means your messages are private between you and who you’re chatting with.<\/p>\n<\/li>\n

  • \n

    We do see some data<\/strong>: Message metadata (who you talk to, when) is visible to us to run the service.<\/p>\n<\/li>\n

  • \n

    We don’t sell your data<\/strong>: Your messages, contacts, and conversations are never sold.<\/p>\n<\/li>\n

  • \n

    Safety scanning happens on your device<\/strong>: For illegal content, scanning happens locally\u2014we don’t see your photos unless they’re illegal.<\/p>\n<\/li>\n

  • \n

    You’re in control<\/strong>: Privacy settings let you control who can reach you.<\/p>\n<\/li>\n<\/ul>\n

    \n

    Part B: Legal Terms and Conditions<\/h2>\n

    1. Data We Collect<\/h3>\n

    1.1 Messages (End-to-End Encrypted)<\/h4>\n
    \n
    \n
    <\/div>\n
    <\/div>\n<\/div>\n\n\n\n\n\n\n\n
    Data Type<\/th>\nCollected?<\/th>\nDetails<\/th>\n<\/tr>\n<\/thead>\n
    Message Content<\/td>\nNo<\/td>\nEncrypted end-to-end; we cannot access<\/td>\n<\/tr>\n
    Message Attachments<\/td>\nNo<\/td>\nEncrypted end-to-end<\/td>\n<\/tr>\n
    Voice\/Video Call Content<\/td>\nNo<\/td>\nEncrypted end-to-end<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

    1.2 Message Metadata (Not Encrypted)<\/h4>\n
    \n
    \n
    <\/div>\n
    <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n
    Data Type<\/th>\nCollected?<\/th>\nPurpose<\/th>\n<\/tr>\n<\/thead>\n
    Who you message<\/td>\nYes<\/td>\nDeliver messages, show conversation list<\/td>\n<\/tr>\n
    When you message<\/td>\nYes<\/td>\nTimestamps, order messages<\/td>\n<\/tr>\n
    Message length<\/td>\nYes<\/td>\nNetwork optimization<\/td>\n<\/tr>\n
    Delivery status<\/td>\nYes<\/td>\nShow sent\/delivered\/read<\/td>\n<\/tr>\n
    IP address<\/td>\nYes<\/td>\nNetwork routing, security<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

    1.3 Account and Profile Data<\/h4>\n
    \n
    \n
    <\/div>\n
    <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n
    Data Type<\/th>\nCollected?<\/th>\nPurpose<\/th>\n<\/tr>\n<\/thead>\n
    Phone number (if provided)<\/td>\nYes<\/td>\nContact discovery, account recovery<\/td>\n<\/tr>\n
    Contacts (optional)<\/td>\nYes (with permission)<\/td>\nFind friends on Messenger<\/td>\n<\/tr>\n
    Profile photo<\/td>\nYes<\/td>\nDisplay to contacts<\/td>\n<\/tr>\n
    Online status<\/td>\nYes<\/td>\nShow when active<\/td>\n<\/tr>\n
    Device information<\/td>\nYes<\/td>\nApp functionality, security<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

    2. End-to-End Encryption<\/h3>\n

    2.1<\/strong>\u00a0How It Works<\/strong>:<\/p>\n

      \n
    • \n

      Messages are encrypted on your device before sending<\/p>\n<\/li>\n

    • \n

      Only the recipient’s device has the key to decrypt<\/p>\n<\/li>\n

    • \n

      Utsav Messenger\u2122 servers never have decryption keys<\/p>\n<\/li>\n

    • \n

      Even we cannot read your messages<\/p>\n<\/li>\n<\/ul>\n

      2.2<\/strong>\u00a0What Is Encrypted<\/strong>:<\/p>\n

        \n
      • \n

        One-to-one message content<\/p>\n<\/li>\n

      • \n

        Group chat message content<\/p>\n<\/li>\n

      • \n

        Attachments (photos, videos, files)<\/p>\n<\/li>\n

      • \n

        Voice and video calls<\/p>\n<\/li>\n<\/ul>\n

        2.3<\/strong>\u00a0What Is Not Encrypted<\/strong>:<\/p>\n

          \n
        • \n

          Message metadata (who, when)<\/p>\n<\/li>\n

        • \n

          Profile information<\/p>\n<\/li>\n

        • \n

          Contact lists<\/p>\n<\/li>\n

        • \n

          Backup files (if not encrypted separately)<\/p>\n<\/li>\n<\/ul>\n

          2.4<\/strong>\u00a0Verification<\/strong>: You can verify encryption keys with contacts to ensure no man-in-the-middle.<\/p>\n

          3. Contact Discovery<\/h3>\n

          3.1<\/strong>\u00a0Optional Contact Upload<\/strong>:<\/p>\n

            \n
          • \n

            You may choose to upload contacts to find friends<\/p>\n<\/li>\n

          • \n

            Contacts are hashed (one-way encrypted) for privacy<\/p>\n<\/li>\n

          • \n

            You can disable contact sync anytime<\/p>\n<\/li>\n<\/ul>\n

            3.2<\/strong>\u00a0Phone Number Privacy<\/strong>:<\/p>\n

              \n
            • \n

              Your phone number is visible only to people you’ve messaged or who have your number saved<\/p>\n<\/li>\n

            • \n

              You can control who can find you by phone number<\/p>\n<\/li>\n<\/ul>\n

              4. Message Storage<\/h3>\n

              4.1<\/strong>\u00a0On Our Servers<\/strong>:<\/p>\n

                \n
              • \n

                Undelivered messages: Stored up to 30 days<\/p>\n<\/li>\n

              • \n

                Delivered messages: Deleted immediately from servers<\/p>\n<\/li>\n

              • \n

                Message metadata: Stored up to 90 days<\/p>\n<\/li>\n

              • \n

                Reported messages: Retained as needed for investigation<\/p>\n<\/li>\n<\/ul>\n

                4.2<\/strong>\u00a0On Your Device<\/strong>:<\/p>\n

                  \n
                • \n

                  Message history stored locally<\/p>\n<\/li>\n

                • \n

                  You control backups (iCloud, Google Drive, local)<\/p>\n<\/li>\n

                • \n

                  Backups may not be encrypted (you should enable encryption)<\/p>\n<\/li>\n<\/ul>\n

                  5. Security Measures<\/h3>\n

                  5.1<\/strong>\u00a0Technical Safeguards<\/strong>:<\/p>\n

                  \n
                  \n
                  <\/div>\n
                  <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n
                  Measure<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
                  End-to-End Encryption<\/td>\nIndustry-standard Signal Protocol<\/td>\n<\/tr>\n
                  Transport Encryption<\/td>\nTLS 1.3 for all server communication<\/td>\n<\/tr>\n
                  Two-Factor Authentication<\/td>\nOptional but strongly recommended<\/td>\n<\/tr>\n
                  Device Authorization<\/td>\nReview and manage trusted devices<\/td>\n<\/tr>\n
                  Automatic Logout<\/td>\nAfter extended inactivity<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

                  5.2<\/strong>\u00a0Organizational Safeguards<\/strong>:<\/p>\n

                    \n
                  • \n

                    Limited employee access to servers<\/p>\n<\/li>\n

                  • \n

                    Strict access controls<\/p>\n<\/li>\n

                  • \n

                    Regular security audits<\/p>\n<\/li>\n

                  • \n

                    Bug bounty program<\/p>\n<\/li>\n

                  • \n

                    Data protection training<\/p>\n<\/li>\n<\/ul>\n

                    6. Third-Party Access<\/h3>\n

                    6.1<\/strong>\u00a0Utsav Messenger\u2122 does not:<\/p>\n

                      \n
                    • \n

                      Sell your data to third parties<\/p>\n<\/li>\n

                    • \n

                      Share message content with advertisers<\/p>\n<\/li>\n

                    • \n

                      Provide bulk access to researchers without anonymization<\/p>\n<\/li>\n<\/ul>\n

                      6.2<\/strong>\u00a0Limited sharing occurs:<\/p>\n

                        \n
                      • \n

                        With service providers (cloud hosting, push notifications) under strict contracts<\/p>\n<\/li>\n

                      • \n

                        When required by law (with proper legal process)<\/p>\n<\/li>\n

                      • \n

                        To protect rights and safety (emergencies)<\/p>\n<\/li>\n<\/ul>\n

                        7. Government Requests<\/h3>\n

                        7.1<\/strong>\u00a0Types of Requests<\/strong>:<\/p>\n

                          \n
                        • \n

                          Search warrants (require judicial approval)<\/p>\n<\/li>\n

                        • \n

                          Court orders<\/p>\n<\/li>\n

                        • \n

                          Subpoenas<\/p>\n<\/li>\n

                        • \n

                          Emergency requests<\/p>\n<\/li>\n<\/ul>\n

                          7.2<\/strong>\u00a0Our Response<\/strong>:<\/p>\n

                            \n
                          • \n

                            We require valid legal process<\/p>\n<\/li>\n

                          • \n

                            We challenge overbroad requests<\/p>\n<\/li>\n

                          • \n

                            We notify users when permitted by law<\/p>\n<\/li>\n

                          • \n

                            We publish transparency reports<\/p>\n<\/li>\n<\/ul>\n

                            7.3<\/strong>\u00a0What We Can Provide<\/strong>:<\/p>\n

                              \n
                            • \n

                              Message metadata (who, when)<\/p>\n<\/li>\n

                            • \n

                              Account information<\/p>\n<\/li>\n

                            • \n

                              IP logs (retained 90 days)<\/p>\n<\/li>\n

                            • \n

                              We cannot provide message content<\/strong>\u00a0(end-to-end encrypted)<\/p>\n<\/li>\n<\/ul>\n

                              8. Data Retention and Deletion<\/h3>\n

                              8.1<\/strong>\u00a0Retention Periods<\/strong>:<\/p>\n

                              \n
                              \n
                              <\/div>\n
                              <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n
                              Data Type<\/th>\nRetention<\/th>\n<\/tr>\n<\/thead>\n
                              Message content (servers)<\/td>\nNot stored<\/td>\n<\/tr>\n
                              Message metadata<\/td>\n90 days<\/td>\n<\/tr>\n
                              Account data<\/td>\nUntil deletion<\/td>\n<\/tr>\n
                              Backup data<\/td>\nUser-controlled<\/td>\n<\/tr>\n
                              Reported content<\/td>\nAs needed<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

                              8.2<\/strong>\u00a0Deletion<\/strong>:<\/p>\n

                                \n
                              • \n

                                Delete individual messages (removes from your device only)<\/p>\n<\/li>\n

                              • \n

                                Delete conversations (removes from your device)<\/p>\n<\/li>\n

                              • \n

                                Delete account (removes all server data)<\/p>\n<\/li>\n<\/ul>\n

                                8.3<\/strong>\u00a0Backup Copies<\/strong>: Some data may remain in backups for up to 30 days.<\/p>\n

                                9. Your Rights<\/h3>\n

                                9.1<\/strong>\u00a0You have the right to:<\/p>\n

                                  \n
                                • \n

                                  Access your data (download)<\/p>\n<\/li>\n

                                • \n

                                  Correct inaccurate data<\/p>\n<\/li>\n

                                • \n

                                  Delete your data<\/p>\n<\/li>\n

                                • \n

                                  Object to processing<\/p>\n<\/li>\n

                                • \n

                                  Restrict processing<\/p>\n<\/li>\n

                                • \n

                                  Data portability<\/p>\n<\/li>\n<\/ul>\n

                                  9.2<\/strong>\u00a0To exercise rights:<\/p>\n

                                    \n
                                  • \n

                                    Use in-app settings<\/p>\n<\/li>\n

                                  • \n

                                    Contact\u00a0privacy@utsavmessenger.com<\/p>\n<\/li>\n<\/ul>\n

                                    10. Children’s Privacy<\/h3>\n

                                    10.1<\/strong>\u00a0Utsav Messenger\u2122:<\/p>\n

                                      \n
                                    • \n

                                      Does not knowingly collect data from under-13 users without parental consent<\/p>\n<\/li>\n

                                    • \n

                                      Provides additional protections for minor accounts<\/p>\n<\/li>\n

                                    • \n

                                      Offers parental controls<\/p>\n<\/li>\n<\/ul>\n

                                      10.2<\/strong>\u00a0Parents may:<\/p>\n

                                        \n
                                      • \n

                                        Monitor connected accounts<\/p>\n<\/li>\n

                                      • \n

                                        Restrict messaging features<\/p>\n<\/li>\n

                                      • \n

                                        Request data deletion<\/p>\n<\/li>\n<\/ul>\n

                                        11. Security Best Practices (For Users)<\/h3>\n

                                        We recommend:<\/p>\n

                                          \n
                                        • \n

                                          Enable two-factor authentication<\/p>\n<\/li>\n

                                        • \n

                                          Use device passcode\/biometric<\/p>\n<\/li>\n

                                        • \n

                                          Be cautious of links and files<\/p>\n<\/li>\n

                                        • \n

                                          Verify encryption keys with contacts<\/p>\n<\/li>\n

                                        • \n

                                          Report suspicious activity<\/p>\n<\/li>\n

                                        • \n

                                          Keep app updated<\/p>\n<\/li>\n<\/ul>\n

                                          \n

                                          Part C: Jurisdiction-Specific Addendums<\/h2>\n

                                          India Addendum<\/h3>\n

                                          Digital Personal Data Protection Act, 2023<\/strong>:<\/p>\n

                                            \n
                                          • \n

                                            Consent required for processing<\/p>\n<\/li>\n

                                          • \n

                                            Data localization requirements<\/p>\n<\/li>\n

                                          • \n

                                            Rights to access, correction, erasure<\/p>\n<\/li>\n

                                          • \n

                                            Significant penalties for breaches<\/p>\n<\/li>\n<\/ul>\n

                                            IT Rules, 2021<\/strong>: Traceability requirements may apply for certain content upon legal order.<\/p>\n

                                            UK\/EU Addendum<\/h3>\n

                                            GDPR\/UK GDPR<\/strong>:<\/p>\n

                                              \n
                                            • \n

                                              Lawful basis required for processing<\/p>\n<\/li>\n

                                            • \n

                                              Data Protection Impact Assessments required<\/p>\n<\/li>\n

                                            • \n

                                              Breach notification within 72 hours<\/p>\n<\/li>\n

                                            • \n

                                              Representative required if no EU establishment<\/p>\n<\/li>\n<\/ul>\n

                                              ePrivacy Directive<\/strong>: Confidentiality of communications protected.<\/p>\n

                                              US Addendum<\/h3>\n

                                              CCPA\/CPRA<\/strong>\u00a0(California):<\/p>\n

                                                \n
                                              • \n

                                                Right to know<\/p>\n<\/li>\n

                                              • \n

                                                Right to delete<\/p>\n<\/li>\n

                                              • \n

                                                Right to opt-out of sale<\/p>\n<\/li>\n

                                              • \n

                                                No discrimination for exercising rights<\/p>\n<\/li>\n<\/ul>\n

                                                State Breach Notification Laws<\/strong>: Vary by state.<\/p>\n","protected":false},"excerpt":{"rendered":"

                                                Module:\u00a0Messenger (Utsav Messenger\u2122) Document Type:\u00a0Hybrid \u2014 Plain English + Legal Reinforcement Trademark:\u00a0Utsav Messenger\u2122 is a trademark of MyMahotsav Futuretech Ltd Effective Date:\u00a024th February 2026 Version:\u00a01.0…<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[234],"glossaries":[],"doc_tag":[31],"knowledge_base":[199],"class_list":["post-3387","docs","type-docs","status-publish","hentry","doc_category-messenger","doc_tag-policy","knowledge_base-policy-hub"],"year_month":"2026-04","word_count":893,"total_views":"90","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"MyMahotsav Admin","author_nicename":"support-team","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/support-team\/"},"doc_category_info":[{"term_name":"Messenger","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/messenger\/"}],"doc_tag_info":[{"term_name":"Policy","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/policy\/"}],"yoast_head":"\nMessaging Privacy & Data Security Policy | Utsav Messenger - MyMahotsav<\/title>\n<meta name=\"description\" content=\"Complete privacy and security policy for Utsav Messenger\u2122. 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