{"id":3389,"date":"2026-03-03T12:21:47","date_gmt":"2026-03-03T12:21:47","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&p=3389"},"modified":"2026-03-03T12:21:47","modified_gmt":"2026-03-03T12:21:47","password":"","slug":"zero-liability-for-external-content","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/social-network\/messenger\/zero-liability-for-external-content\/","title":{"rendered":"Zero Liability for External Content"},"content":{"rendered":"

Module:<\/strong>\u00a0Messenger (Utsav Messenger\u2122)
\nDocument Type<\/strong>:\u00a0Hybrid \u2014 Plain English + Legal Reinforcement
\nTrademark:<\/strong>\u00a0Utsav Messenger\u2122 is a trademark of MyMahotsav Futuretech Ltd
\nEffective Date:<\/strong>\u00a024th February 2026
\nVersion:<\/strong>\u00a01.0<\/p>\n

\n

Part A: Plain English Summary<\/h2>\n

Links, Files, and Content from Outside Utsav Messenger\u2122<\/h3>\n

When you share links, files, or other content from outside Utsav Messenger\u2122, that content comes from third parties\u2014not from us. This policy explains our role and your responsibilities.<\/p>\n

The Simple Truth<\/h3>\n
    \n
  • \n

    We don’t control external content<\/strong>: If someone shares a link to another website, that site’s content is not ours.<\/p>\n<\/li>\n

  • \n

    We’re not responsible for what’s out there<\/strong>: We can’t guarantee the safety, accuracy, or legality of external websites.<\/p>\n<\/li>\n

  • \n

    Be careful what you click<\/strong>: Links can lead to scams, malware, or inappropriate content.<\/p>\n<\/li>\n

  • \n

    We do try to protect you<\/strong>: We may warn about suspicious links or block known bad sites.<\/p>\n<\/li>\n

  • \n

    Report harmful links<\/strong>: If you see malicious content, report it so we can warn others.<\/p>\n<\/li>\n<\/ul>\n

    \n

    Part B: Legal Terms and Conditions<\/h2>\n

    1. Definitions<\/h3>\n
    \n
    \n
    <\/div>\n
    <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n
    Term<\/th>\nDefinition<\/th>\n<\/tr>\n<\/thead>\n
    External Content<\/td>\nAny content, website, application, or service not operated by MyMahotsav Futuretech Ltd<\/td>\n<\/tr>\n
    Link<\/td>\nA hyperlink or URL shared within Utsav Messenger\u2122 that directs users to External Content<\/td>\n<\/tr>\n
    Third-Party<\/td>\nAny person or entity not affiliated with MyMahotsav Futuretech Ltd<\/td>\n<\/tr>\n
    Malicious Content<\/td>\nExternal Content designed to harm users or devices (malware, phishing, scams)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

    2. Our Role Regarding External Content<\/h3>\n

    2.1<\/strong>\u00a0Utsav Messenger\u2122 is a platform for communication. When users share links or files:<\/p>\n

      \n
    • \n

      We are acting as a\u00a0conduit<\/strong>\u00a0for information<\/p>\n<\/li>\n

    • \n

      We do not create, develop, or endorse External Content<\/p>\n<\/li>\n

    • \n

      We do not control or monitor External Content proactively<\/p>\n<\/li>\n<\/ul>\n

      2.2<\/strong>\u00a0Intermediary Status<\/strong>:<\/p>\n

        \n
      • \n

        Utsav Messenger\u2122 qualifies for intermediary liability protections under applicable laws (Section 79 India IT Act, Section 230 US CDA, eCommerce Directive EU)<\/p>\n<\/li>\n

      • \n

        We are not the publisher or speaker of External Content<\/p>\n<\/li>\n<\/ul>\n

        3. Disclaimer of Liability<\/h3>\n

        3.1<\/strong>\u00a0TO THE MAXIMUM EXTENT PERMITTED BY LAW, UTSAV MESSENGER\u2122 AND MYMAHOTSAV FUTURETECH LTD DISCLAIM ALL LIABILITY FOR:<\/p>\n

          \n
        • \n

          Any External Content accessed through links shared on the Platform<\/p>\n<\/li>\n

        • \n

          Any damages resulting from access to or reliance on External Content<\/p>\n<\/li>\n

        • \n

          Any loss or corruption of data from external downloads<\/p>\n<\/li>\n

        • \n

          Any financial loss from transactions on external sites<\/p>\n<\/li>\n

        • \n

          Any offensive, illegal, or harmful content on external sites<\/p>\n<\/li>\n<\/ul>\n

          3.2<\/strong>\u00a0This disclaimer applies even if:<\/p>\n

            \n
          • \n

            We provide warnings about links<\/p>\n<\/li>\n

          • \n

            We have previously removed similar content<\/p>\n<\/li>\n

          • \n

            We are aware of the existence of such content<\/p>\n<\/li>\n<\/ul>\n

            4. No Warranty for External Content<\/h3>\n

            4.1<\/strong>\u00a0External Content is provided “as is” without warranties of:<\/p>\n

              \n
            • \n

              Accuracy or reliability<\/p>\n<\/li>\n

            • \n

              Safety or security<\/p>\n<\/li>\n

            • \n

              Legality<\/p>\n<\/li>\n

            • \n

              Freedom from viruses or malware<\/p>\n<\/li>\n

            • \n

              Fitness for any purpose<\/p>\n<\/li>\n<\/ul>\n

              4.2<\/strong>\u00a0Any reliance on External Content is at your own risk.<\/p>\n

              5. User Responsibility<\/h3>\n

              5.1<\/strong>\u00a0By using Utsav Messenger\u2122, you acknowledge and agree that:<\/p>\n

                \n
              • \n

                You are responsible for your own decisions to access External Content<\/p>\n<\/li>\n

              • \n

                You should exercise caution when clicking links<\/p>\n<\/li>\n

              • \n

                You should verify the authenticity of links before clicking<\/p>\n<\/li>\n

              • \n

                You are solely responsible for any consequences of accessing External Content<\/p>\n<\/li>\n<\/ul>\n

                5.2<\/strong>\u00a0Best Practices<\/strong>:<\/p>\n

                  \n
                • \n

                  Hover over links to see actual URL<\/p>\n<\/li>\n

                • \n

                  Verify sender before clicking unusual links<\/p>\n<\/li>\n

                • \n

                  Don’t download files from unknown sources<\/p>\n<\/li>\n

                • \n

                  Keep antivirus software updated<\/p>\n<\/li>\n

                • \n

                  Never enter passwords on suspicious sites<\/p>\n<\/li>\n<\/ul>\n

                  6. Our Protective Measures<\/h3>\n

                  6.1<\/strong>\u00a0Although we are not liable, we voluntarily implement safety measures:<\/p>\n

                  \n
                  \n
                  <\/div>\n
                  <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n
                  Measure<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
                  Link Scanning<\/td>\nAutomated checks against known malicious databases<\/td>\n<\/tr>\n
                  Warning Screens<\/td>\nInterstitial warnings for suspicious links<\/td>\n<\/tr>\n
                  Phishing Detection<\/td>\nAlerts for suspected phishing attempts<\/td>\n<\/tr>\n
                  Malware Blocking<\/td>\nPrevention of known malware downloads<\/td>\n<\/tr>\n
                  User Reporting<\/td>\nCommunity flagging of bad links<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

                  6.2<\/strong>\u00a0These measures are:<\/p>\n

                    \n
                  • \n

                    Provided as a courtesy, not a legal obligation<\/p>\n<\/li>\n

                  • \n

                    Not guaranteed to catch all threats<\/p>\n<\/li>\n

                  • \n

                    May result in false positives (we provide appeal process)<\/p>\n<\/li>\n<\/ul>\n

                    7. Reporting Malicious Links<\/h3>\n

                    7.1<\/strong>\u00a0If you encounter suspicious or harmful links:<\/p>\n

                      \n
                    • \n

                      Use the “Report” feature within the chat<\/p>\n<\/li>\n

                    • \n

                      Select “Suspicious Link” or “Malicious Content”<\/p>\n<\/li>\n

                    • \n

                      Provide details about the threat<\/p>\n<\/li>\n<\/ul>\n

                      7.2<\/strong>\u00a0We will:<\/p>\n

                        \n
                      • \n

                        Review reported links<\/p>\n<\/li>\n

                      • \n

                        Add confirmed malicious URLs to blocklists<\/p>\n<\/li>\n

                      • \n

                        Warn other users attempting to access the link<\/p>\n<\/li>\n<\/ul>\n

                        8. Third-Party Services<\/h3>\n

                        8.1<\/strong>\u00a0If you use third-party services integrated with Utsav Messenger\u2122 (e.g., payment apps, games):<\/p>\n

                          \n
                        • \n

                          Those services have their own terms and privacy policies<\/p>\n<\/li>\n

                        • \n

                          We are not responsible for their practices<\/p>\n<\/li>\n

                        • \n

                          Your use is at your own risk<\/p>\n<\/li>\n<\/ul>\n

                          9. Indemnification<\/h3>\n

                          9.1<\/strong>\u00a0You agree to indemnify and hold Utsav Messenger\u2122 harmless from any claims arising from:<\/p>\n

                            \n
                          • \n

                            Your access to External Content<\/p>\n<\/li>\n

                          • \n

                            Your reliance on External Content<\/p>\n<\/li>\n

                          • \n

                            Any damage caused by links you share<\/p>\n<\/li>\n

                          • \n

                            Any misrepresentation about linked content<\/p>\n<\/li>\n<\/ul>\n

                            \n

                            Part C: Jurisdiction-Specific Addendums<\/h2>\n

                            India Addendum<\/h3>\n

                            IT Act, 2000 – Section 79<\/strong>: Intermediaries are not liable for third-party information if they:<\/p>\n

                              \n
                            • \n

                              Do not initiate the transmission<\/p>\n<\/li>\n

                            • \n

                              Do not select the receiver<\/p>\n<\/li>\n

                            • \n

                              Do not select or modify the information<\/p>\n<\/li>\n<\/ul>\n

                              IT Rules, 2021<\/strong>: Due diligence requires taking down certain content upon actual knowledge.<\/p>\n

                              UK\/EU Addendum<\/h3>\n

                              eCommerce Directive – Article 12-14<\/strong>: Mere conduit, caching, and hosting protections.<\/p>\n

                              Digital Services Act<\/strong>: Enhanced due diligence for very large platforms, but intermediary protections maintained.<\/p>\n

                              US Addendum<\/h3>\n

                              Section 230(c)(1)<\/strong>\u00a0: “No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.”<\/p>\n

                              Section 230(c)(2)<\/strong>\u00a0: Protection for good faith content moderation.<\/p>\n","protected":false},"excerpt":{"rendered":"

                              Module:\u00a0Messenger (Utsav Messenger\u2122) Document Type:\u00a0Hybrid \u2014 Plain English + Legal Reinforcement Trademark:\u00a0Utsav Messenger\u2122 is a trademark of MyMahotsav Futuretech Ltd Effective Date:\u00a024th February 2026 Version:\u00a01.0…<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[234],"glossaries":[],"doc_tag":[239,31],"knowledge_base":[199],"class_list":["post-3389","docs","type-docs","status-publish","hentry","doc_category-messenger","doc_tag-consent","doc_tag-policy","knowledge_base-policy-hub"],"year_month":"2026-04","word_count":818,"total_views":"84","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"MyMahotsav Admin","author_nicename":"support-team","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/support-team\/"},"doc_category_info":[{"term_name":"Messenger","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/messenger\/"}],"doc_tag_info":[{"term_name":"Consent","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/consent\/"},{"term_name":"Policy","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/policy\/"}],"yoast_head":"\nZero Liability for External Content | Utsav Messenger - MyMahotsav<\/title>\n<meta name=\"description\" content=\"Learn about Utsav Messenger\u2122's policy on external links and content. 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