{"id":3391,"date":"2026-03-03T12:24:52","date_gmt":"2026-03-03T12:24:52","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&p=3391"},"modified":"2026-03-03T12:24:52","modified_gmt":"2026-03-03T12:24:52","password":"","slug":"age-appropriate-messaging-clause","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/social-network\/messenger\/age-appropriate-messaging-clause\/","title":{"rendered":"Age-Appropriate Messaging Clause"},"content":{"rendered":"

Module:<\/strong>\u00a0Messenger (Utsav Messenger\u2122)
\nDocument Type<\/strong>:\u00a0Hybrid \u2014 Plain English + Legal Reinforcement
\nTrademark:<\/strong>\u00a0Utsav Messenger\u2122 is a trademark of MyMahotsav Futuretech Ltd
\nEffective Date:<\/strong>\u00a024th February 2026
\nVersion:<\/strong>\u00a01.0<\/p>\n

\n

Part A: Plain English Summary<\/h2>\n

Protecting Younger Users on Utsav Messenger\u2122<\/h3>\n

Children and teenagers use messaging apps to connect with friends and family. This policy explains the special protections we’ve built to keep younger users safe.<\/p>\n

The Simple Truth<\/h3>\n
    \n
  • \n

    Age matters<\/strong>: Different protections apply based on age.<\/p>\n<\/li>\n

  • \n

    Under 13<\/strong>: Not allowed without parental consent (and with strict supervision).<\/p>\n<\/li>\n

  • \n

    13-17<\/strong>: Extra safety features by default.<\/p>\n<\/li>\n

  • \n

    No adult-minor contact without connection<\/strong>: Adults cannot message minors they don’t already know.<\/p>\n<\/li>\n

  • \n

    Parents have tools<\/strong>: Supervise your child’s account with parental controls.<\/p>\n<\/li>\n

  • \n

    We report concerns<\/strong>: Suspected grooming or exploitation is reported to authorities.<\/p>\n<\/li>\n<\/ul>\n

    \n

    Part B: Legal Terms and Conditions<\/h2>\n

    1. Age Verification and Eligibility<\/h3>\n

    1.1<\/strong>\u00a0Minimum Age<\/strong>:<\/p>\n

      \n
    • \n

      Users must be at least 13 years old to use Utsav Messenger\u2122<\/p>\n<\/li>\n

    • \n

      Users under 13 may only use with verifiable parental consent and under a supervised account<\/p>\n<\/li>\n

    • \n

      Different age thresholds may apply in certain jurisdictions (16 in some EU countries)<\/p>\n<\/li>\n<\/ul>\n

      1.2<\/strong>\u00a0Age Collection<\/strong>:<\/p>\n

        \n
      • \n

        We collect date of birth during registration<\/p>\n<\/li>\n

      • \n

        We may request age verification documentation in some cases<\/p>\n<\/li>\n

      • \n

        We use age information to apply appropriate protections<\/p>\n<\/li>\n<\/ul>\n

        1.3<\/strong>\u00a0Misrepresentation<\/strong>:<\/p>\n

          \n
        • \n

          Users who misrepresent their age may have accounts terminated<\/p>\n<\/li>\n

        • \n

          Parents who discover their child misrepresented age should contact us<\/p>\n<\/li>\n<\/ul>\n

          2. Age-Based Default Settings<\/h3>\n
          \n
          \n
          \n
          <\/div>\n<\/div>\n
          <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n\n
          Setting<\/th>\nUnder 13 (with consent)<\/th>\n13-17<\/th>\n18+<\/th>\n<\/tr>\n<\/thead>\n
          Who can message<\/td>\nApproved contacts only<\/td>\nFriends + friends of friends<\/td>\nAnyone<\/td>\n<\/tr>\n
          Who can add to groups<\/td>\nParents\/guardians only<\/td>\nFriends only<\/td>\nAnyone<\/td>\n<\/tr>\n
          Online status visibility<\/td>\nParents only<\/td>\nFriends only<\/td>\nEveryone (adjustable)<\/td>\n<\/tr>\n
          Profile photo visibility<\/td>\nContacts only<\/td>\nFriends + contacts<\/td>\nEveryone (adjustable)<\/td>\n<\/tr>\n
          Location sharing<\/td>\nDisabled<\/td>\nDisabled by default<\/td>\nOptional<\/td>\n<\/tr>\n
          Read receipts<\/td>\nOn<\/td>\nOn (adjustable)<\/td>\nAdjustable<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

          3. Adult-to-Minor Messaging Restrictions<\/h3>\n

          3.1<\/strong>\u00a0Default Restrictions<\/strong>:<\/p>\n

            \n
          • \n

            Adults (18+) cannot message minors (under 18) they are not connected to<\/p>\n<\/li>\n

          • \n

            Connection requires mutual friending or existing contact in device<\/p>\n<\/li>\n

          • \n

            Unsolicited messages from adults to minors are blocked<\/p>\n<\/li>\n<\/ul>\n

            3.2<\/strong>\u00a0Exceptions<\/strong>:<\/p>\n

              \n
            • \n

              Family relationships (verified or declared)<\/p>\n<\/li>\n

            • \n

              Educational or official purposes (school accounts, verified organizations)<\/p>\n<\/li>\n

            • \n

              With parental consent (explicit, documented)<\/p>\n<\/li>\n<\/ul>\n

              3.3<\/strong>\u00a0Suspicious Pattern Detection<\/strong>:<\/p>\n

                \n
              • \n

                Our systems monitor for adults attempting to contact multiple minors<\/p>\n<\/li>\n

              • \n

                Unusual patterns trigger review and potential account action<\/p>\n<\/li>\n<\/ul>\n

                4. Grooming and Exploitation Prevention<\/h3>\n

                4.1<\/strong>\u00a0Prohibited Conduct<\/strong>:<\/p>\n

                  \n
                • \n

                  Attempting to build trust with minors for exploitation<\/p>\n<\/li>\n

                • \n

                  Sending sexual content to minors<\/p>\n<\/li>\n

                • \n

                  Requesting sexual content from minors<\/p>\n<\/li>\n

                • \n

                  Discussing sexual topics with minors inappropriately<\/p>\n<\/li>\n

                • \n

                  Attempting to meet minors privately<\/p>\n<\/li>\n<\/ul>\n

                  4.2<\/strong>\u00a0Detection and Reporting<\/strong>:<\/p>\n

                    \n
                  • \n

                    Automated detection of grooming language patterns<\/p>\n<\/li>\n

                  • \n

                    Human review of flagged conversations<\/p>\n<\/li>\n

                  • \n

                    Mandatory reporting to relevant authorities (NCMEC, local police, etc.)<\/p>\n<\/li>\n

                  • \n

                    Immediate account termination upon confirmation<\/p>\n<\/li>\n<\/ul>\n

                    4.3<\/strong>\u00a0One-Time Warnings<\/strong>: No warnings for grooming-related violations\u2014immediate permanent ban and reporting.<\/p>\n

                    5. Parental Controls and Supervision<\/h3>\n

                    5.1<\/strong>\u00a0Family Center<\/strong>:<\/p>\n

                      \n
                    • \n

                      Parents\/guardians can link accounts to their child’s account<\/p>\n<\/li>\n

                    • \n

                      View connected accounts and recent contacts<\/p>\n<\/li>\n

                    • \n

                      Set time limits<\/p>\n<\/li>\n

                    • \n

                      Restrict messaging features<\/p>\n<\/li>\n

                    • \n

                      Receive alerts for concerning activity<\/p>\n<\/li>\n<\/ul>\n

                      5.2<\/strong>\u00a0Parental Consent for Under 13<\/strong>:<\/p>\n

                        \n
                      • \n

                        Verifiable parental consent required<\/p>\n<\/li>\n

                      • \n

                        Parent must link their account<\/p>\n<\/li>\n

                      • \n

                        Parent can approve contacts<\/p>\n<\/li>\n

                      • \n

                        Parent receives activity summaries<\/p>\n<\/li>\n<\/ul>\n

                        5.3<\/strong>\u00a0How to Set Up<\/strong>:<\/p>\n

                          \n
                        • \n

                          Available in Settings \u2192 Family Center<\/p>\n<\/li>\n

                        • \n

                          Parent and child must approve connection<\/p>\n<\/li>\n

                        • \n

                          Age verification may be required<\/p>\n<\/li>\n<\/ul>\n

                          6. Blocking and Reporting by Minors<\/h3>\n

                          6.1<\/strong>\u00a0Easy Access<\/strong>:<\/p>\n

                            \n
                          • \n

                            Block and report features prominently displayed<\/p>\n<\/li>\n

                          • \n

                            Simplified reporting flow for minors<\/p>\n<\/li>\n

                          • \n

                            Option to include parent in report<\/p>\n<\/li>\n<\/ul>\n

                            6.2<\/strong>\u00a0What Happens When a Minor Reports<\/strong>:<\/p>\n

                              \n
                            • \n

                              Priority review (within 24 hours)<\/p>\n<\/li>\n

                            • \n

                              Parent notified (if Family Center connected)<\/p>\n<\/li>\n

                            • \n

                              Action taken within 48 hours<\/p>\n<\/li>\n

                            • \n

                              Minor notified of outcome<\/p>\n<\/li>\n<\/ul>\n

                              7. Age-Inappropriate Content<\/h3>\n

                              7.1<\/strong>\u00a0Content Filtering<\/strong>:<\/p>\n

                                \n
                              • \n

                                Stricter content filters for minor accounts<\/p>\n<\/li>\n

                              • \n

                                Sexual content blocked<\/p>\n<\/li>\n

                              • \n

                                Violent content restricted<\/p>\n<\/li>\n

                              • \n

                                Profanity filtered where possible<\/p>\n<\/li>\n<\/ul>\n

                                7.2<\/strong>\u00a0If Minor Receives Inappropriate Content<\/strong>:<\/p>\n

                                  \n
                                • \n

                                  Content blocked where possible<\/p>\n<\/li>\n

                                • \n

                                  Report generated automatically<\/p>\n<\/li>\n

                                • \n

                                  Parent notified<\/p>\n<\/li>\n

                                • \n

                                  Sender investigated<\/p>\n<\/li>\n<\/ul>\n

                                  8. Data Privacy for Minors<\/h3>\n

                                  8.1<\/strong>\u00a0Enhanced Protections<\/strong>:<\/p>\n

                                    \n
                                  • \n

                                    No targeted advertising to minors<\/p>\n<\/li>\n

                                  • \n

                                    No data sharing with third parties for marketing<\/p>\n<\/li>\n

                                  • \n

                                    Location services off by default<\/p>\n<\/li>\n

                                  • \n

                                    Friend lists private by default<\/p>\n<\/li>\n<\/ul>\n

                                    8.2<\/strong>\u00a0Data Retention<\/strong>:<\/p>\n

                                      \n
                                    • \n

                                      Minor account data retained only as necessary<\/p>\n<\/li>\n

                                    • \n

                                      Right to deletion strictly enforced<\/p>\n<\/li>\n

                                    • \n

                                      Parent can request deletion at any time<\/p>\n<\/li>\n<\/ul>\n

                                      9. Educational Resources<\/h3>\n

                                      9.1<\/strong>\u00a0Utsav Messenger\u2122 provides:<\/p>\n

                                        \n
                                      • \n

                                        In-app safety tips for minors<\/p>\n<\/li>\n

                                      • \n

                                        Parent guides for monitoring<\/p>\n<\/li>\n

                                      • \n

                                        Resources on online safety<\/p>\n<\/li>\n

                                      • \n

                                        Reporting guidance<\/p>\n<\/li>\n<\/ul>\n

                                        9.2<\/strong>\u00a0These resources are:<\/p>\n

                                          \n
                                        • \n

                                          Age-appropriate<\/p>\n<\/li>\n

                                        • \n

                                          Multilingual<\/p>\n<\/li>\n

                                        • \n

                                          Updated regularly<\/p>\n<\/li>\n<\/ul>\n

                                          10. Reporting to Authorities<\/h3>\n

                                          10.1<\/strong>\u00a0Utsav Messenger\u2122 reports to appropriate authorities:<\/p>\n

                                            \n
                                          • \n

                                            Any apparent child sexual abuse material<\/p>\n<\/li>\n

                                          • \n

                                            Any suspected grooming<\/p>\n<\/li>\n

                                          • \n

                                            Any threats of violence involving minors<\/p>\n<\/li>\n

                                          • \n

                                            Any credible risk of harm<\/p>\n<\/li>\n<\/ul>\n

                                            10.2<\/strong>\u00a0Reports include:<\/p>\n

                                              \n
                                            • \n

                                              Relevant conversation logs<\/p>\n<\/li>\n

                                            • \n

                                              Account information<\/p>\n<\/li>\n

                                            • \n

                                              IP addresses and metadata<\/p>\n<\/li>\n

                                            • \n

                                              Timestamps<\/p>\n<\/li>\n<\/ul>\n

                                              11. Consequences of Violations<\/h3>\n

                                              11.1<\/strong>\u00a0Adults violating age-appropriate protections may face:<\/p>\n

                                              \n
                                              \n
                                              <\/div>\n
                                              <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n
                                              Violation<\/th>\nConsequence<\/th>\n<\/tr>\n<\/thead>\n
                                              Attempting to contact unknown minor<\/td>\nWarning + restriction<\/td>\n<\/tr>\n
                                              Repeated attempts<\/td>\nAccount suspension<\/td>\n<\/tr>\n
                                              Sending inappropriate content<\/td>\nImmediate termination + reporting<\/td>\n<\/tr>\n
                                              Grooming behavior<\/td>\nImmediate termination + law enforcement<\/td>\n<\/tr>\n
                                              Sharing CSAM<\/td>\nImmediate termination + law enforcement reporting<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

                                              11.2<\/strong>\u00a0Minors violating rules:<\/p>\n

                                                \n
                                              • \n

                                                Educational warnings<\/p>\n<\/li>\n

                                              • \n

                                                Feature restrictions<\/p>\n<\/li>\n

                                              • \n

                                                Parent notification<\/p>\n<\/li>\n

                                              • \n

                                                Account suspension (severe cases)<\/p>\n<\/li>\n<\/ul>\n

                                                \n

                                                Part C: Jurisdiction-Specific Addendums<\/h2>\n

                                                India Addendum<\/h3>\n

                                                Protection of Children from Sexual Offences (POCSO) Act, 2012<\/strong>:<\/p>\n

                                                  \n
                                                • \n

                                                  Mandatory reporting of any content depicting child sexual abuse<\/p>\n<\/li>\n

                                                • \n

                                                  Failure to report is an offence<\/p>\n<\/li>\n

                                                • \n

                                                  Special courts for POCSO cases<\/p>\n<\/li>\n<\/ul>\n

                                                  IT Rules, 2021<\/strong>: Platforms must deploy technology to identify and remove CSAM.<\/p>\n

                                                  UK Addendum<\/h3>\n

                                                  Online Safety Act<\/strong>:<\/p>\n

                                                    \n
                                                  • \n

                                                    Services must protect children from harmful content<\/p>\n<\/li>\n

                                                  • \n

                                                    Age verification requirements for certain content<\/p>\n<\/li>\n

                                                  • \n

                                                    Ofcom enforcement powers<\/p>\n<\/li>\n

                                                  • \n

                                                    Criminal liability for senior managers in severe cases<\/p>\n<\/li>\n<\/ul>\n

                                                    Age Appropriate Design Code<\/strong>:<\/p>\n

                                                      \n
                                                    • \n

                                                      15 standards for online services likely to be accessed by children<\/p>\n<\/li>\n

                                                    • \n

                                                      Best interests of the child as primary consideration<\/p>\n<\/li>\n

                                                    • \n

                                                      Default high privacy settings<\/p>\n<\/li>\n<\/ul>\n

                                                      EU Addendum<\/h3>\n

                                                      Audiovisual Media Services Directive<\/strong>: Protection of minors from harmful content.<\/p>\n

                                                      GDPR<\/strong>: Children’s data deserves specific protection. Parental consent required for processing.<\/p>\n

                                                      US Addendum<\/h3>\n

                                                      COPPA<\/strong>\u00a0(Children’s Online Privacy Protection Act):<\/p>\n

                                                        \n
                                                      • \n

                                                        Verifiable parental consent required for under 13<\/p>\n<\/li>\n

                                                      • \n

                                                        Clear privacy notices for parents<\/p>\n<\/li>\n

                                                      • \n

                                                        Parental rights to review and delete<\/p>\n<\/li>\n

                                                      • \n

                                                        FTC enforcement<\/p>\n<\/li>\n<\/ul>\n

                                                        NCMEC Reporting<\/strong>: Mandatory reporting of child sexual abuse material to National Center for Missing and Exploited Children.<\/p>\n","protected":false},"excerpt":{"rendered":"

                                                        Module:\u00a0Messenger (Utsav Messenger\u2122) Document Type:\u00a0Hybrid \u2014 Plain English + Legal Reinforcement Trademark:\u00a0Utsav Messenger\u2122 is a trademark of MyMahotsav Futuretech Ltd Effective Date:\u00a024th February 2026 Version:\u00a01.0…<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[234],"glossaries":[],"doc_tag":[239,240,31],"knowledge_base":[199],"class_list":["post-3391","docs","type-docs","status-publish","hentry","doc_category-messenger","doc_tag-consent","doc_tag-guideline","doc_tag-policy","knowledge_base-policy-hub"],"year_month":"2026-04","word_count":922,"total_views":"84","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"MyMahotsav Admin","author_nicename":"support-team","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/support-team\/"},"doc_category_info":[{"term_name":"Messenger","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/messenger\/"}],"doc_tag_info":[{"term_name":"Consent","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/consent\/"},{"term_name":"Guideline","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/guideline\/"},{"term_name":"Policy","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/policy\/"}],"yoast_head":"\nAge-Appropriate Messaging Clause | Utsav Messenger - MyMahotsav<\/title>\n<meta name=\"description\" content=\"Complete age-appropriate messaging protections on Utsav Messenger\u2122. 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