{"id":3410,"date":"2026-03-03T13:19:52","date_gmt":"2026-03-03T13:19:52","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&#038;p=3410"},"modified":"2026-03-03T13:22:06","modified_gmt":"2026-03-03T13:22:06","password":"","slug":"government-law-enforcement-request-policy","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/government-enforcement\/government-law-enforcement-request-policy\/","title":{"rendered":"Government &#038; Law Enforcement Request Policy"},"content":{"rendered":"<p class=\"ds-markdown-paragraph\"><strong>Module:<\/strong>\u00a0Governance &amp; Enforcement (Utsav World\u2122 \/ Utsav Messenger\u2122)<br \/>\n<strong>Document Type:<\/strong>\u00a0Hybrid \u2014 Plain English + Legal Reinforcement<br \/>\n<strong>Trademark:<\/strong>\u00a0Utsav World\u2122 and Utsav Messenger\u2122 are trademarks of MyMahotsav Futuretech Ltd<br \/>\n<strong>Effective Date:<\/strong>\u00a024th February 2026<br \/>\n<strong>Version:<\/strong>\u00a01.0<\/p>\n<hr \/>\n<h2>Part A: Plain English Summary<\/h2>\n<h3>When Government Agencies Request User Data<\/h3>\n<p class=\"ds-markdown-paragraph\">From time to time, law enforcement and government agencies request information about users. This policy explains how we handle those requests\u2014balancing user privacy with legal obligations.<\/p>\n<h3>The Simple Truth<\/h3>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>We require legal process<\/strong>: We don&#8217;t hand over user data without a valid legal request (warrant, court order, etc.).<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>We challenge overbroad requests<\/strong>: If a request is too broad or legally insufficient, we push back.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>We notify users when we can<\/strong>: If permitted by law, we&#8217;ll tell you if your data has been requested.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Emergency exceptions<\/strong>: In life-threatening situations, we may provide information more quickly.<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>We publish transparency reports<\/strong>: We regularly report on government requests we receive.<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2>Part B: Legal Terms and Conditions<\/h2>\n<h3>1. Types of Government Requests<\/h3>\n<div class=\"ds-scroll-area _1210dd7\">\n<div class=\"ds-scroll-area__gutters\">\n<div class=\"ds-scroll-area__horizontal-gutter\"><\/div>\n<div class=\"ds-scroll-area__vertical-gutter\"><\/div>\n<\/div>\n<table>\n<thead>\n<tr>\n<th>Request Type<\/th>\n<th>Description<\/th>\n<th>Legal Standard<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Search Warrant<\/td>\n<td>Judicial order to search for evidence<\/td>\n<td>Probable cause<\/td>\n<\/tr>\n<tr>\n<td>Court Order<\/td>\n<td>Judicial order for specific information<\/td>\n<td>Relevant to investigation<\/td>\n<\/tr>\n<tr>\n<td>Subpoena<\/td>\n<td>Administrative or grand jury request<\/td>\n<td>Varies by jurisdiction<\/td>\n<\/tr>\n<tr>\n<td>Emergency Request<\/td>\n<td>Immediate threat to life or safety<\/td>\n<td>Credible emergency<\/td>\n<\/tr>\n<tr>\n<td>National Security Letter<\/td>\n<td>Intelligence-related request (US)<\/td>\n<td>Secrecy often required<\/td>\n<\/tr>\n<tr>\n<td>Content Takedown Request<\/td>\n<td>Government asks to remove content<\/td>\n<td>Local law standards<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>2. Our Principles<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>2.1<\/strong>\u00a0Utsav World\u2122 follows these principles when responding to government requests:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Transparency<\/strong>: We publish aggregate data on requests<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>User Notice<\/strong>: We notify users when legally permitted<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Legal Sufficiency<\/strong>: We require valid legal process<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Proportionality<\/strong>: We challenge overbroad requests<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong>Human Rights<\/strong>: We consider international human rights standards<\/p>\n<\/li>\n<\/ul>\n<h3>3. Information We May Disclose<\/h3>\n<p class=\"ds-markdown-paragraph\">Depending on the legal request, we may disclose:<\/p>\n<div class=\"ds-scroll-area _1210dd7\">\n<div class=\"ds-scroll-area__gutters\">\n<div class=\"ds-scroll-area__horizontal-gutter\"><\/div>\n<div class=\"ds-scroll-area__vertical-gutter\"><\/div>\n<\/div>\n<table>\n<thead>\n<tr>\n<th>Information Type<\/th>\n<th>Examples<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Basic Subscriber Info<\/td>\n<td>Name, email, sign-up date, IP at registration<\/td>\n<\/tr>\n<tr>\n<td>Account Metadata<\/td>\n<td>Login history, IP logs (90 days)<\/td>\n<\/tr>\n<tr>\n<td>Transaction Data<\/td>\n<td>Payment information, purchase history<\/td>\n<\/tr>\n<tr>\n<td>Content<\/td>\n<td>Posts, messages, photos (requires warrant)<\/td>\n<\/tr>\n<tr>\n<td>Non-Content<\/td>\n<td>Who you communicate with, timestamps<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"ds-markdown-paragraph\"><strong>Note<\/strong>: End-to-end encrypted message content cannot be disclosed because we cannot access it.<\/p>\n<h3>4. Legal Process Required<\/h3>\n<div class=\"ds-scroll-area _1210dd7\">\n<div class=\"ds-scroll-area__gutters\">\n<div class=\"ds-scroll-area__horizontal-gutter\"><\/div>\n<div class=\"ds-scroll-area__vertical-gutter\"><\/div>\n<\/div>\n<table>\n<thead>\n<tr>\n<th>Information Sought<\/th>\n<th>Legal Process Required<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Basic subscriber info<\/td>\n<td>Subpoena or equivalent<\/td>\n<\/tr>\n<tr>\n<td>IP logs\/transaction data<\/td>\n<td>Court order<\/td>\n<\/tr>\n<tr>\n<td>Content (posts, messages)<\/td>\n<td>Search warrant (probable cause)<\/td>\n<\/tr>\n<tr>\n<td>Real-time interception<\/td>\n<td>Wiretap order (highest standard)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>5. User Notification<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>5.1<\/strong>\u00a0<strong>When We Notify<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">We notify users before disclosing information unless prohibited by law<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Notice allows users to seek legal protection<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>5.2<\/strong>\u00a0<strong>When We Don&#8217;t Notify<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Prohibited by law (non-disclosure orders, national security letters)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Emergency situations (immediate threat)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Attempting to notify would impede investigation<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Account is involved in illegal activity<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>5.3<\/strong>\u00a0<strong>Delayed Notification<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Some laws allow temporary delay of notification<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">We comply with lawful delay orders<\/p>\n<\/li>\n<\/ul>\n<h3>6. Emergency Requests<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>6.1<\/strong>\u00a0In emergency situations involving imminent threat of death or serious injury, we may voluntarily disclose information to law enforcement.<\/p>\n<p class=\"ds-markdown-paragraph\"><strong>6.2<\/strong>\u00a0Emergency disclosures require:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Formal request from law enforcement<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Description of emergency<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Explanation of why information will help<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Commitment to follow up with formal process<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>6.3<\/strong>\u00a0We document all emergency disclosures.<\/p>\n<h3>7. Challenging Requests<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>7.1<\/strong>\u00a0Utsav World\u2122 may challenge requests that are:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Legally insufficient<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Overbroad<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Not authorised by law<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Contrary to human rights<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>7.2<\/strong>\u00a0We may:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Seek to narrow the request<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Move to quash in court<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Appeal orders<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Publicly disclose redacted versions<\/p>\n<\/li>\n<\/ul>\n<h3>8. Content Takedown Requests<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>8.1<\/strong>\u00a0Government may request removal of content alleged to violate local law.<\/p>\n<p class=\"ds-markdown-paragraph\"><strong>8.2<\/strong>\u00a0Our response:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Review request for legal sufficiency<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Consider international human rights standards<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">May restrict content in the relevant jurisdiction only<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Notify user where permitted<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>8.3<\/strong>\u00a0We distinguish between:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Court orders (enforceable)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Administrative requests (may be complied with voluntarily)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Informal requests (may be rejected)<\/p>\n<\/li>\n<\/ul>\n<h3>9. Transparency Reporting<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>9.1<\/strong> Utsav World\u2122 publishes semi-annual transparency reports, including:<\/p>\n<div class=\"ds-scroll-area _1210dd7\">\n<div class=\"ds-scroll-area__gutters\">\n<div class=\"ds-scroll-area__horizontal-gutter\"><\/div>\n<div class=\"ds-scroll-area__vertical-gutter\"><\/div>\n<\/div>\n<table>\n<thead>\n<tr>\n<th>Data Point<\/th>\n<th>Included?<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Total government requests<\/td>\n<td>\u2705 Yes<\/td>\n<\/tr>\n<tr>\n<td>Requests by country<\/td>\n<td>\u2705 Yes<\/td>\n<\/tr>\n<tr>\n<td>Requests granted<\/td>\n<td>\u2705 Yes<\/td>\n<\/tr>\n<tr>\n<td>User notice rate<\/td>\n<td>\u2705 Yes<\/td>\n<\/tr>\n<tr>\n<td>Emergency requests<\/td>\n<td>\u2705 Yes<\/td>\n<\/tr>\n<tr>\n<td>National security requests<\/td>\n<td>\u26a0\ufe0f Aggregated where law permits<\/td>\n<\/tr>\n<tr>\n<td>Content removal requests<\/td>\n<td>\u2705 Yes<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"ds-markdown-paragraph\"><strong>9.2<\/strong>\u00a0Reports are available at:\u00a0<a href=\"https:\/\/mymahotsav.com\/transparency\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/mymahotsav.com\/transparency <\/a>(Coming Soon)<\/p>\n<h3>10. Law Enforcement Guide<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>10.1<\/strong>\u00a0Law enforcement agencies should direct requests to:<\/p>\n<div class=\"ds-scroll-area _1210dd7\">\n<div class=\"ds-scroll-area__gutters\">\n<div class=\"ds-scroll-area__horizontal-gutter\"><\/div>\n<div class=\"ds-scroll-area__vertical-gutter\"><\/div>\n<\/div>\n<table>\n<thead>\n<tr>\n<th>Request Type<\/th>\n<th>Contact<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Emergency<\/td>\n<td>emergency-le@utsavworld.com<\/td>\n<\/tr>\n<tr>\n<td>Non-Emergency<\/td>\n<td>le@utsavworld.com<\/td>\n<\/tr>\n<tr>\n<td>Subpoenas\/Court Orders<\/td>\n<td>legal@mymahotsav.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"ds-markdown-paragraph\"><strong>10.2<\/strong>\u00a0Required information for requests:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Requesting agency and officer<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Legal authority<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Specific user\/target<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Specific information sought<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Case number<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Non-disclosure requirements<\/p>\n<\/li>\n<\/ul>\n<h3>11. Preservation Requests<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>11.1<\/strong>\u00a0Law enforcement may request preservation of account information pending legal process.<\/p>\n<p class=\"ds-markdown-paragraph\"><strong>11.2<\/strong> We preserve information for 90 days (renewable) upon a valid request.<\/p>\n<h3>12. Foreign Government Requests<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>12.1<\/strong>\u00a0Requests from foreign governments:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Generally require a mutual legal assistance treaty (MLAT)<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">May be honoured if consistent with human rights<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Subject to local law restrictions<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>12.2<\/strong>\u00a0We consider:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Whether the request complies with local law<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Human rights record of the requesting country<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Potential impact on the user<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2>Part C: Jurisdiction-Specific Addendums<\/h2>\n<h3>India Addendum<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>IT Act, 2000 &#8211; Section 69<\/strong>: Government may issue directions for interception, monitoring, or decryption for national security.<\/p>\n<p class=\"ds-markdown-paragraph\"><strong>IT Rules, 2021<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Nodal Contact Person for 24\/7 coordination<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Response within 72 hours<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Preservation of information for up to 90 days<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>Criminal Procedure Code<\/strong>: Search warrants issued by magistrates.<\/p>\n<h3>UK Addendum<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>Investigatory Powers Act 2016<\/strong>:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Equipment interference warrants<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Bulk powers for intelligence<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Technical capability notices<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>Police and Criminal Evidence Act 1984<\/strong>: Search warrants and production orders.<\/p>\n<h3>US Addendum<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>Stored Communications Act (18 U.S.C. \u00a7 2701)<\/strong>\u00a0:<\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\">Warrant required for content &lt; 180 days<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Subpoena sufficient for basic subscriber info<\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\">Emergency disclosures permitted<\/p>\n<\/li>\n<\/ul>\n<p class=\"ds-markdown-paragraph\"><strong>Foreign Intelligence Surveillance Act (FISA)<\/strong>: National security requests.<\/p>\n<h3>EU Addendum<\/h3>\n<p class=\"ds-markdown-paragraph\"><strong>Evidence Regulation<\/strong>\u00a0(proposed): Streamlined cross-border access to electronic evidence.<\/p>\n<p class=\"ds-markdown-paragraph\"><strong>Mutual Legal Assistance<\/strong>: Traditional channel for cross-border requests.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Module:\u00a0Governance &amp; Enforcement (Utsav World\u2122 \/ Utsav Messenger\u2122) Document Type:\u00a0Hybrid \u2014 Plain English + Legal Reinforcement Trademark:\u00a0Utsav World\u2122 and Utsav Messenger\u2122 are trademarks of MyMahotsav&hellip;<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[261],"glossaries":[],"doc_tag":[240,31,262],"knowledge_base":[199],"class_list":["post-3410","docs","type-docs","status-publish","hentry","doc_category-government-enforcement","doc_tag-guideline","doc_tag-policy","doc_tag-process","knowledge_base-policy-hub"],"year_month":"2026-04","word_count":868,"total_views":"61","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"MyMahotsav Admin","author_nicename":"support-team","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/support-team\/"},"doc_category_info":[{"term_name":"Government &amp; Enforcement","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/government-enforcement\/"}],"doc_tag_info":[{"term_name":"Guideline","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/guideline\/"},{"term_name":"Policy","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/policy\/"},{"term_name":"Process","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/process\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Government and Law Enforcement Request Policy | Utsav World- MyMahotsav<\/title>\n<meta name=\"description\" content=\"Complete policy on government and law enforcement requests for user data. 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