{"id":3440,"date":"2026-03-04T07:23:36","date_gmt":"2026-03-04T07:23:36","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&p=3440"},"modified":"2026-03-04T07:41:02","modified_gmt":"2026-03-04T07:41:02","password":"","slug":"listing-removal-account-suspension-policy","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/mandirs-and-purohits\/listing-removal-account-suspension-policy\/","title":{"rendered":"Listing Removal & Account Suspension Policy"},"content":{"rendered":"

Module:<\/strong>\u00a0Common (Utsav Mandirs\u2122 & Utsav Listings\u2122)
\nDocument Type:<\/strong>\u00a0Hybrid \u2014 Plain English + Legal Reinforcement
\nTrademark:<\/strong> Utsav Mandirs\u2122 and Utsav Listings\u2122 are trademarks of MyMahotsav Futuretech Ltd
\nEffective Date:<\/strong>\u00a024th February 2026
\nVersion:<\/strong>\u00a01.0<\/p>\n

\n

Part A: Plain English Summary<\/h2>\n

When Accounts Are Suspended or Listings Removed<\/h3>\n

To maintain the quality and integrity of our directories, we sometimes need to suspend accounts or remove listings that violate our rules. This policy explains when and why these actions happen.<\/p>\n

The Simple Truth<\/h3>\n
    \n
  • \n

    We don’t take this lightly<\/strong>: Account actions are serious and reviewed carefully.<\/p>\n<\/li>\n

  • \n

    Violations have consequences<\/strong>: Depending on severity, we may warn, suspend, or permanently ban users.<\/p>\n<\/li>\n

  • \n

    Listings can be removed<\/strong>: Listings that violate policies will be taken down.<\/p>\n<\/li>\n

  • \n

    You’ll get notice<\/strong>: We’ll tell you why action was taken and how to appeal.<\/p>\n<\/li>\n

  • \n

    Severe violations = immediate action<\/strong>: Illegal content, fraud, or threats result in immediate removal.<\/p>\n<\/li>\n<\/ul>\n

    \n

    Part B: Legal Terms and Conditions<\/h2>\n

    1. Types of Account Actions<\/h3>\n
    \n
    \n
    <\/div>\n
    <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n
    Action<\/th>\nDescription<\/th>\nDuration<\/th>\n<\/tr>\n<\/thead>\n
    Warning<\/td>\nNotification of violation<\/td>\nNo access restriction<\/td>\n<\/tr>\n
    Listing Removal<\/td>\nSpecific listing(s) taken down<\/td>\nPermanent for that listing<\/td>\n<\/tr>\n
    Feature Restriction<\/td>\nLimited functionality (can’t post new listings)<\/td>\n1-30 days<\/td>\n<\/tr>\n
    Temporary Suspension<\/td>\nFull account lock<\/td>\n1-30 days<\/td>\n<\/tr>\n
    Permanent Termination<\/td>\nAccount permanently closed<\/td>\nForever<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

    2. Grounds for Account Action<\/h3>\n

    2.1 Listing Content Violations<\/h4>\n
    \n
    \n
    <\/div>\n
    <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n
    Violation Level<\/th>\nExamples<\/th>\nTypical Action<\/th>\n<\/tr>\n<\/thead>\n
    Minor<\/td>\nFirst-time policy violation, unintentional<\/td>\nWarning + listing correction<\/td>\n<\/tr>\n
    Moderate<\/td>\nRepeated minor violations, inaccurate info<\/td>\n7-day suspension + listing removal<\/td>\n<\/tr>\n
    Serious<\/td>\nHate speech, misleading claims<\/td>\n30-day suspension + listing removal<\/td>\n<\/tr>\n
    Severe<\/td>\nIllegal content, fraud, impersonation<\/td>\nImmediate termination<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

    2.2 User Conduct Violations<\/h4>\n
    \n
    \n
    <\/div>\n
    <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n
    Violation<\/th>\nTypical Action<\/th>\n<\/tr>\n<\/thead>\n
    Harassment of other users<\/td>\nWarning \u2192 7-day \u2192 30-day \u2192 termination<\/td>\n<\/tr>\n
    Fake reviews<\/td>\nWarning \u2192 listing removal \u2192 termination<\/td>\n<\/tr>\n
    Spamming<\/td>\nWarning \u2192 feature restriction \u2192 termination<\/td>\n<\/tr>\n
    Impersonation<\/td>\nImmediate suspension until verified<\/td>\n<\/tr>\n
    Ban evasion<\/td>\nImmediate termination<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

    2.3 Intellectual Property Violations<\/h4>\n
    \n
    \n
    <\/div>\n
    <\/div>\n<\/div>\n\n\n\n\n\n\n\n
    Violation<\/th>\nTypical Action<\/th>\n<\/tr>\n<\/thead>\n
    First-time copyright complaint<\/td>\nContent removal + warning<\/td>\n<\/tr>\n
    Repeat copyright infringement<\/td>\nAccount termination<\/td>\n<\/tr>\n
    Trademark infringement<\/td>\nContent removal; repeat may lead to termination<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

    3. Listing Removal Grounds<\/h3>\n

    3.1<\/strong>\u00a0Listings may be removed for:<\/p>\n

      \n
    • \n

      Violating Prohibited Content Guidelines<\/p>\n<\/li>\n

    • \n

      Being determined fake or fraudulent<\/p>\n<\/li>\n

    • \n

      Receiving valid intellectual property complaint<\/p>\n<\/li>\n

    • \n

      Being for entities that no longer exist<\/p>\n<\/li>\n

    • \n

      Being duplicate listings<\/p>\n<\/li>\n

    • \n

      Upon verified owner request<\/p>\n<\/li>\n<\/ul>\n

      4. Suspension Process<\/h3>\n

      4.1<\/strong>\u00a0Before Suspension<\/strong>\u00a0(except emergency cases):<\/p>\n

        \n
      • \n

        Warning(s) typically issued first<\/p>\n<\/li>\n

      • \n

        Opportunity to correct behavior<\/p>\n<\/li>\n

      • \n

        Notice of potential suspension<\/p>\n<\/li>\n<\/ul>\n

        4.2<\/strong>\u00a0During Suspension<\/strong>:<\/p>\n

          \n
        • \n

          Cannot log in to account<\/p>\n<\/li>\n

        • \n

          Listings may be hidden<\/p>\n<\/li>\n

        • \n

          Cannot create new listings<\/p>\n<\/li>\n

        • \n

          Premium features suspended<\/p>\n<\/li>\n<\/ul>\n

          4.3<\/strong>\u00a0After Suspension<\/strong>:<\/p>\n

            \n
          • \n

            Account restored automatically after period ends<\/p>\n<\/li>\n

          • \n

            Violation record remains<\/p>\n<\/li>\n

          • \n

            Further violations lead to longer suspension<\/p>\n<\/li>\n<\/ul>\n

            5. Termination Process<\/h3>\n

            5.1<\/strong>\u00a0Termination may occur:<\/strong><\/p>\n

              \n
            • \n

              After repeated violations<\/p>\n<\/li>\n

            • \n

              For severe single violations<\/p>\n<\/li>\n

            • \n

              Upon legal requirement<\/p>\n<\/li>\n

            • \n

              At our discretion with 30 days’ notice<\/p>\n<\/li>\n<\/ul>\n

              5.2<\/strong>\u00a0Upon Termination<\/strong>:<\/p>\n

                \n
              • \n

                Account permanently closed<\/p>\n<\/li>\n

              • \n

                All listings removed<\/p>\n<\/li>\n

              • \n

                Cannot create new account<\/p>\n<\/li>\n

              • \n

                Premium fees already paid are non-refundable<\/p>\n<\/li>\n

              • \n

                Final payouts (if any) processed within 90 days<\/p>\n<\/li>\n<\/ul>\n

                6. Emergency Actions<\/h3>\n

                6.1<\/strong>\u00a0In rare cases, we may take immediate action without notice when:<\/p>\n

                  \n
                • \n

                  Listing contains illegal content (CSAM, terrorism)<\/p>\n<\/li>\n

                • \n

                  Account is compromised<\/p>\n<\/li>\n

                • \n

                  Required by law enforcement<\/p>\n<\/li>\n

                • \n

                  Imminent threat of harm<\/p>\n<\/li>\n<\/ul>\n

                  6.2<\/strong>\u00a0Post-action notice provided within 24 hours.<\/p>\n

                  7. Repeat Infringer Policy<\/h3>\n

                  7.1<\/strong>\u00a0Strike System<\/strong>\u00a0for copyright violations:<\/p>\n

                  \n
                  \n
                  <\/div>\n
                  <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n
                  Strike<\/th>\nConsequence<\/th>\n<\/tr>\n<\/thead>\n
                  1st Strike<\/td>\nWarning + educational notification<\/td>\n<\/tr>\n
                  2nd Strike<\/td>\n7-day suspension<\/td>\n<\/tr>\n
                  3rd Strike<\/td>\n30-day suspension<\/td>\n<\/tr>\n
                  4th Strike<\/td>\nPermanent termination<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

                  7.2<\/strong>\u00a0Strikes expire after 1 year for minor violations.<\/p>\n

                  8. Appeals<\/h3>\n

                  8.1<\/strong>\u00a0Users may appeal account actions through the Appeal and Review Process.<\/p>\n

                  8.2<\/strong>\u00a0Appeals must be submitted within 30 days.<\/p>\n

                  8.3<\/strong>\u00a0During appeal:<\/p>\n

                    \n
                  • \n

                    Account remains suspended pending decision<\/p>\n<\/li>\n

                  • \n

                    Listings remain removed<\/p>\n<\/li>\n<\/ul>\n

                    9. Multiple Accounts<\/h3>\n

                    9.1<\/strong>\u00a0Creating new accounts to evade suspension or termination:<\/p>\n

                      \n
                    • \n

                      Is prohibited (ban evasion)<\/p>\n<\/li>\n

                    • \n

                      Results in immediate termination of new account<\/p>\n<\/li>\n

                    • \n

                      May extend original suspension<\/p>\n<\/li>\n

                    • \n

                      May result in IP\/device bans<\/p>\n<\/li>\n<\/ul>\n

                      10. Data Access After Termination<\/h3>\n

                      10.1<\/strong>\u00a0After termination, you may:<\/p>\n

                        \n
                      • \n

                        Request data download within 30 days (where required by law)<\/p>\n<\/li>\n

                      • \n

                        Request data deletion confirmation<\/p>\n<\/li>\n<\/ul>\n

                        10.2<\/strong>\u00a0Some data may be retained:<\/p>\n

                          \n
                        • \n

                          For legal compliance<\/p>\n<\/li>\n

                        • \n

                          For safety investigations<\/p>\n<\/li>\n

                        • \n

                          In backups (up to 90 days)<\/p>\n<\/li>\n<\/ul>\n

                          11. Notification to Third Parties<\/h3>\n

                          11.1<\/strong>\u00a0We may notify:<\/p>\n

                            \n
                          • \n

                            Law enforcement of illegal activity<\/p>\n<\/li>\n

                          • \n

                            Payment partners of fraud<\/p>\n<\/li>\n

                          • \n

                            Other platforms of ban evasion<\/p>\n<\/li>\n<\/ul>\n

                            \n

                            Part C: Jurisdiction-Specific Addendums<\/h2>\n

                            India Addendum<\/h3>\n

                            IT Rules, 2021<\/strong>: Users must be given notice before account termination (except emergency). Opportunity to be heard required.<\/p>\n

                            UK\/EU Addendum<\/h3>\n

                            Digital Services Act<\/strong>: Statement of reasons required for account restrictions. Users have right to redress.<\/p>\n

                            US Addendum<\/h3>\n

                            DMCA<\/strong>: Repeat infringer policy required for safe harbor protection.<\/p>\n","protected":false},"excerpt":{"rendered":"

                            Module:\u00a0Common (Utsav Mandirs\u2122 & Utsav Listings\u2122) Document Type:\u00a0Hybrid \u2014 Plain English + Legal Reinforcement Trademark: Utsav Mandirs\u2122 and Utsav Listings\u2122 are trademarks of MyMahotsav Futuretech…<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[263,210],"glossaries":[],"doc_tag":[31,262],"knowledge_base":[199],"class_list":["post-3440","docs","type-docs","status-publish","hentry","doc_category-mandirs-and-purohits","doc_category-utsav-listings","doc_tag-policy","doc_tag-process","knowledge_base-policy-hub"],"year_month":"2026-04","word_count":677,"total_views":"62","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"MyMahotsav Admin","author_nicename":"support-team","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/support-team\/"},"doc_category_info":[{"term_name":"Mandirs and Purohits","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/mandirs-and-purohits\/"},{"term_name":"Utsav Listings","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-listings\/"}],"doc_tag_info":[{"term_name":"Policy","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/policy\/"},{"term_name":"Process","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/process\/"}],"yoast_head":"\nListing Removal & Account Suspension Policy | Utsav Listings - MyMahotsav<\/title>\n<meta name=\"description\" content=\"Complete policy on account suspensions and listing removals. 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