{"id":3487,"date":"2026-03-04T12:48:41","date_gmt":"2026-03-04T12:48:41","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&p=3487"},"modified":"2026-03-04T12:58:57","modified_gmt":"2026-03-04T12:58:57","password":"","slug":"utsav-appointments-privacy-notice","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/booking-appointments\/appointments\/utsav-appointments-privacy-notice\/","title":{"rendered":"Utsav Appointments Privacy Notice"},"content":{"rendered":"

Module:<\/strong>\u00a0Utsav Appointments\u2122 (Privacy)
\nDocument Type:<\/strong>\u00a0Privacy Policy
\nTrademark:<\/strong> Utsav Appointments\u2122 is a trademark of MyMahotsav Futuretech Ltd
\nEffective Date:<\/strong>\u00a024th February 2026
\nVersion:<\/strong>\u00a01.0<\/p>\n

\n

Part A: Plain English Summary<\/h2>\n

How We Handle Your Personal Information<\/h3>\n

Your privacy matters to us. This notice explains what information we collect, why we collect it, how we use it, and your rights.<\/p>\n

The Simple Truth<\/h3>\n
    \n
  • \n

    We collect what’s necessary<\/strong>: Information to make scheduling work\u2014names, emails, calendar data.<\/p>\n<\/li>\n

  • \n

    We don’t sell your data<\/strong>: Period. We never sell your personal information.<\/p>\n<\/li>\n

  • \n

    You control your information<\/strong>: Access, correct, or delete your data through your account or by contacting us.<\/p>\n<\/li>\n

  • \n

    Hosts control their data<\/strong>: If you’re an Invitee, the Host is responsible for their use of your information.<\/p>\n<\/li>\n

  • \n

    We use industry-standard security<\/strong>: Your data is protected with encryption and other safeguards.<\/p>\n<\/li>\n<\/ul>\n

    \n

    Part B: Legal Terms and Conditions<\/h2>\n

    1. Introduction<\/h3>\n

    1.1<\/strong>\u00a0Utsav Appointments\u2122 (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you use our Services.<\/p>\n

    1.2<\/strong>\u00a0This Privacy Notice applies to:<\/p>\n

      \n
    • \n

      Hosts (individuals with accounts)<\/p>\n<\/li>\n

    • \n

      Invitees (individuals booking through Host links)<\/p>\n<\/li>\n

    • \n

      Visitors (browsing our website)<\/p>\n<\/li>\n<\/ul>\n

      1.3<\/strong>\u00a0Please read this Privacy Notice carefully. By using our Services, you consent to the practices described in this notice.<\/p>\n

      2. Information We Collect<\/h3>\n

      2.1 Information You Provide<\/h4>\n
      \n
      \n
      <\/div>\n
      <\/div>\n<\/div>\n\n\n\n\n\n\n\n
      User Type<\/th>\nInformation Collected<\/th>\n<\/tr>\n<\/thead>\n
      Hosts<\/td>\nName, email address, password, profile information, calendar data, payment information (for Paid Accounts), preferences and settings<\/td>\n<\/tr>\n
      Invitees<\/td>\nName, email address, phone number (if provided), answers to Host’s custom questions, meeting preferences<\/td>\n<\/tr>\n
      All Users<\/td>\nCommunications with us, feedback, survey responses<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

      2.2 Information Collected Automatically<\/h4>\n

      When you use our Services, we automatically collect:<\/p>\n

        \n
      • \n

        Usage Data<\/strong>: How you interact with the Services, features used, pages viewed, clicks, time spent<\/p>\n<\/li>\n

      • \n

        Device Data<\/strong>: IP address, browser type, operating system, device identifiers<\/p>\n<\/li>\n

      • \n

        Log Data<\/strong>: Server logs, error reports, timestamps<\/p>\n<\/li>\n

      • \n

        Cookies and Similar Technologies<\/strong>: See our Cookie Policy for details<\/p>\n<\/li>\n<\/ul>\n

        2.3 Information from Third Parties<\/h4>\n
          \n
        • \n

          Calendar Integrations<\/strong>: If you connect your Google Calendar, Outlook, or other calendar services, we access your calendar data to check availability and create events.<\/p>\n<\/li>\n

        • \n

          Video Conferencing Integrations<\/strong>: If you connect Zoom, Google Meet, or other services, we may access information to facilitate meeting creation.<\/p>\n<\/li>\n

        • \n

          Payment Processors<\/strong>: For Paid Accounts, payment information is collected by our third-party payment processors (we do not store full payment details).<\/p>\n<\/li>\n<\/ul>\n

          3. How We Use Your Information<\/h3>\n

          We use your information for the following purposes:<\/p>\n

          \n
          \n
          <\/div>\n
          <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n\n
          Purpose<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
          Provide Services<\/td>\nTo operate and maintain the Services, process Bookings, send confirmations and reminders<\/td>\n<\/tr>\n
          Improve Services<\/td>\nTo analyze usage, develop new features, enhance user experience<\/td>\n<\/tr>\n
          Communicate<\/td>\nTo respond to inquiries, send service updates, provide support<\/td>\n<\/tr>\n
          Security<\/td>\nTo detect and prevent fraud, abuse, and security incidents<\/td>\n<\/tr>\n
          Legal Compliance<\/td>\nTo comply with legal obligations and enforce our Terms<\/td>\n<\/tr>\n
          Marketing (with consent)<\/td>\nTo send promotional communications (you may opt out at any time)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

          4. How We Share Your Information<\/h3>\n

          4.1 Sharing with Hosts (for Invitees)<\/h4>\n

          When you book through a Host’s link:<\/p>\n

            \n
          • \n

            Your name, email address, and any answers you provide are shared with the Host<\/p>\n<\/li>\n

          • \n

            The Host becomes the data controller of that information<\/p>\n<\/li>\n

          • \n

            The Host’s privacy practices govern their use<\/p>\n<\/li>\n<\/ul>\n

            4.2 Sharing with Service Providers<\/h4>\n

            We share information with trusted third parties who help us operate the Services:<\/p>\n

              \n
            • \n

              Cloud hosting providers (to store data)<\/p>\n<\/li>\n

            • \n

              Email service providers (to send notifications)<\/p>\n<\/li>\n

            • \n

              Payment processors (to handle transactions)<\/p>\n<\/li>\n

            • \n

              Analytics providers (to understand usage)<\/p>\n<\/li>\n<\/ul>\n

              These providers are contractually obligated to protect your information and use it only for the services they provide to us.<\/p>\n

              4.3 Sharing for Legal Reasons<\/h4>\n

              We may disclose information if required to do so by law or in response to valid legal process (such as a court order, subpoena, or search warrant).<\/p>\n

              4.4 Business Transfers<\/h4>\n

              If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.<\/p>\n

              4.5 With Your Consent<\/h4>\n

              We may share information for any other purpose disclosed to you with your consent.<\/p>\n

              5. Your Rights and Choices<\/h3>\n

              5.1 Access and Correction<\/h4>\n

              You may access, correct, or update your information through:<\/p>\n

                \n
              • \n

                Your Account settings (for Hosts)<\/p>\n<\/li>\n

              • \n

                Contacting us at\u00a0privacy@utsavappointments.com<\/p>\n<\/li>\n<\/ul>\n

                5.2 Deletion<\/h4>\n

                You may request deletion of your information by:<\/p>\n

                  \n
                • \n

                  Deleting your Account (for Hosts)<\/p>\n<\/li>\n

                • \n

                  Contacting us at\u00a0privacy@utsavappointments.com<\/p>\n<\/li>\n<\/ul>\n

                  Note: We may retain certain information as required by law or for legitimate business purposes.<\/p>\n

                  5.3 Opt-Out of Marketing Communications<\/h4>\n

                  You may opt out of marketing emails by:<\/p>\n

                    \n
                  • \n

                    Clicking the “unsubscribe” link in any marketing email<\/p>\n<\/li>\n

                  • \n

                    Adjusting your Account settings<\/p>\n<\/li>\n

                  • \n

                    Contacting us at\u00a0privacy@utsavappointments.com<\/p>\n<\/li>\n<\/ul>\n

                    5.4 Cookies<\/h4>\n

                    See our Cookie Policy for information about managing cookies and tracking technologies.<\/p>\n

                    5.5 Rights Under Data Protection Laws<\/h4>\n

                    Depending on your location, you may have additional rights under applicable data protection laws (see Section 10).<\/p>\n

                    6. Data Security<\/h3>\n

                    6.1<\/strong>\u00a0We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These include:<\/p>\n

                      \n
                    • \n

                      Encryption of data in transit (TLS)<\/p>\n<\/li>\n

                    • \n

                      Encryption of data at rest<\/p>\n<\/li>\n

                    • \n

                      Access controls and authentication<\/p>\n<\/li>\n

                    • \n

                      Regular security assessments<\/p>\n<\/li>\n<\/ul>\n

                      6.2<\/strong>\u00a0No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.<\/p>\n

                      7. Data Retention<\/h3>\n

                      7.1<\/strong>\u00a0We retain your information for as long as your Account is active or as needed to provide the Services.<\/p>\n

                      7.2<\/strong>\u00a0Upon Account deletion, we will delete or anonymize your information within 30 days, unless we need to retain it for:<\/p>\n

                        \n
                      • \n

                        Legal compliance (e.g., tax records)<\/p>\n<\/li>\n

                      • \n

                        Dispute resolution<\/p>\n<\/li>\n

                      • \n

                        Enforcement of our Terms<\/p>\n<\/li>\n<\/ul>\n

                        7.3<\/strong>\u00a0Backup copies may be retained for up to 90 days after deletion.<\/p>\n

                        8. International Data Transfers<\/h3>\n

                        8.1<\/strong>\u00a0Utsav Appointments\u2122 is operated by MyMahotsav Futuretech Ltd, a UK company. Your information may be transferred to, stored, and processed in the United Kingdom, India, the United States, and other countries where we or our service providers operate.<\/p>\n

                        8.2<\/strong>\u00a0When we transfer data from the European Economic Area, Switzerland, or the United Kingdom to countries with different data protection laws, we rely on:<\/p>\n

                          \n
                        • \n

                          Adequacy decisions (where applicable)<\/p>\n<\/li>\n

                        • \n

                          Standard Contractual Clauses approved by the European Commission<\/p>\n<\/li>\n

                        • \n

                          The UK Addendum to the SCCs<\/p>\n<\/li>\n

                        • \n

                          Data Privacy Frameworks (for transfers to the US)<\/p>\n<\/li>\n<\/ul>\n

                          8.3<\/strong>\u00a0For more information about international transfers, contact us at\u00a0privacy@utsavappointments.com.<\/p>\n

                          9. Children’s Privacy<\/h3>\n

                          9.1<\/strong>\u00a0The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.<\/p>\n

                          9.2<\/strong>\u00a0If you are a parent or guardian and believe your child has provided us with information, please contact us. We will take steps to delete such information.<\/p>\n

                          10. Your Rights by Jurisdiction<\/h3>\n

                          10.1 European Economic Area, United Kingdom, Switzerland<\/h4>\n

                          If you are located in the EEA, UK, or Switzerland, you have the following rights under GDPR:<\/p>\n

                          \n
                          \n
                          <\/div>\n
                          <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n\n\n
                          Right<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
                          Access<\/td>\nRequest a copy of your personal data<\/td>\n<\/tr>\n
                          Rectification<\/td>\nCorrect inaccurate or incomplete data<\/td>\n<\/tr>\n
                          Erasure<\/td>\nRequest deletion of your data (subject to exceptions)<\/td>\n<\/tr>\n
                          Restriction<\/td>\nRestrict processing of your data<\/td>\n<\/tr>\n
                          Portability<\/td>\nReceive your data in a structured, commonly used format<\/td>\n<\/tr>\n
                          Objection<\/td>\nObject to processing based on legitimate interests<\/td>\n<\/tr>\n
                          Withdraw Consent<\/td>\nWithdraw consent at any time (where processing is based on consent)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

                          To exercise these rights, contact us at\u00a0privacy@utsavappointments.com.<\/p>\n

                          Supervisory Authority<\/strong>: You have the right to lodge a complaint with your local data protection authority (e.g., ICO in the UK).<\/p>\n

                          10.2 California<\/h4>\n

                          If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:<\/p>\n

                            \n
                          • \n

                            Right to Know<\/strong>: Request disclosure of personal information collected, used, and disclosed<\/p>\n<\/li>\n

                          • \n

                            Right to Delete<\/strong>: Request deletion of personal information (subject to exceptions)<\/p>\n<\/li>\n

                          • \n

                            Right to Opt-Out<\/strong>: We do not sell personal information, so this right does not apply<\/p>\n<\/li>\n

                          • \n

                            Right to Non-Discrimination<\/strong>: We will not discriminate against you for exercising your rights<\/p>\n<\/li>\n<\/ul>\n

                            To exercise your rights, contact us at\u00a0privacy@utsavappointments.com.<\/p>\n

                            10.3 India<\/h4>\n

                            If you are located in India, the Digital Personal Data Protection Act, 2023 (DPDPA) provides you with rights including:<\/p>\n

                              \n
                            • \n

                              Right to access<\/p>\n<\/li>\n

                            • \n

                              Right to correction<\/p>\n<\/li>\n

                            • \n

                              Right to erasure<\/p>\n<\/li>\n

                            • \n

                              Right to grievance redressal<\/p>\n<\/li>\n<\/ul>\n

                              To exercise these rights, contact our Grievance Officer at\u00a0grievance@utsavappointments.com.<\/p>\n

                              11. Changes to This Privacy Notice<\/h3>\n

                              11.1<\/strong>\u00a0We may update this Privacy Notice from time to time. If we make material changes, we will notify you by:<\/p>\n

                                \n
                              • \n

                                Email (to the address associated with your Account)<\/p>\n<\/li>\n

                              • \n

                                A notice on our Website<\/p>\n<\/li>\n

                              • \n

                                In-app notification<\/p>\n<\/li>\n<\/ul>\n

                                11.2<\/strong>\u00a0Your continued use of the Services after the effective date of changes constitutes acceptance of the updated Privacy Notice.<\/p>\n

                                12. Contact Us<\/h3>\n

                                If you have questions or concerns about this Privacy Notice or our privacy practices:<\/p>\n

                                \n
                                \n
                                <\/div>\n
                                <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n
                                Purpose<\/th>\nContact<\/th>\n<\/tr>\n<\/thead>\n
                                General Privacy Inquiries<\/td>\nprivacy@utsavappointments.com<\/td>\n<\/tr>\n
                                Data Protection Officer<\/td>\ndpo@utsavappointments.com<\/td>\n<\/tr>\n
                                Grievance Officer (India)<\/td>\ngrievance@utsavappointments.com<\/td>\n<\/tr>\n
                                Postal Address<\/td>\n[Registered Address]<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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