{"id":3495,"date":"2026-03-04T13:22:16","date_gmt":"2026-03-04T13:22:16","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&p=3495"},"modified":"2026-03-04T13:22:16","modified_gmt":"2026-03-04T13:22:16","password":"","slug":"appointments-industry-specific-supplemental-terms","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/booking-appointments\/appointments\/appointments-industry-specific-supplemental-terms\/","title":{"rendered":"Appointments Industry-Specific Supplemental Terms"},"content":{"rendered":"

Module:<\/strong>\u00a0Utsav Appointments\u2122 (Specialized Terms)
\nDocument Type:<\/strong>\u00a0Legal Addendum
\nTrademark:<\/strong>\u00a0Utsav Appointments\u2122 is a trademark of MyMahotsav Futuretech Ltd (\u2122 pending)
\nEffective Date:<\/strong>\u00a024th February 2026
\nVersion:<\/strong>\u00a01.0<\/p>\n

\n

Part A: Plain English Summary<\/h2>\n

Special Terms for Certain Users<\/h3>\n

Depending on who you are\u2014a U.S. government agency, a school, a financial institution\u2014additional rules may apply. This document contains those industry-specific terms.<\/p>\n

The Simple Truth<\/h3>\n
    \n
  • \n

    These terms supplement the Host Terms<\/strong>: If you fall into one of these categories, these additional terms apply to you.<\/p>\n<\/li>\n

  • \n

    Government users<\/strong>: Special rules about endorsements, renewals, and dispute resolution.<\/p>\n<\/li>\n

  • \n

    Educational institutions<\/strong>: Additional protections for student data under FERPA and COPPA.<\/p>\n<\/li>\n

  • \n

    Financial services<\/strong>: Reminders not to share sensitive financial information through our platform.<\/p>\n<\/li>\n<\/ul>\n

    \n

    Part B: Legal Terms and Conditions<\/h2>\n

    1. U.S. Government Customers<\/h3>\n

    1.1<\/strong>\u00a0Scope<\/strong>: This Section 1 applies if you are a U.S. federal, state, or local government entity (or if your use of the Services is for or in support of the U.S. government).<\/p>\n

    1.2<\/strong>\u00a0Nature of Services<\/strong>: The Services are a “commercial product,” “commercial service,” and “commercially off-the-shelf (COTS) item” as defined at 48 C.F.R. \u00a72.101, and constitute “commercial computer software” and “commercial computer software documentation” as used in 48 C.F.R. \u00a712.212 or 48 C.F.R. \u00a7227.7202 to \u00a7227.7204.<\/p>\n

    1.3<\/strong>\u00a0Government Rights<\/strong>: This commercial computer software and related documentation is provided to end users for use, by and on behalf of the U.S. Government, with only those rights as are granted to all other end users pursuant to the terms and conditions herein.<\/p>\n

    1.4<\/strong>\u00a0Modifications to Host Terms<\/strong>: The following sections of the Host Terms are waived to the extent they are inconsistent with federal law:<\/p>\n

      \n
    • \n

      Renewals<\/strong>: Auto-renewal provisions do not apply to U.S. government customers unless explicitly agreed in writing<\/p>\n<\/li>\n

    • \n

      Customer Indemnification<\/strong>: To the extent prohibited by applicable law<\/p>\n<\/li>\n

    • \n

      Dispute Resolution & Arbitration<\/strong>: Government entities may be subject to the Contract Disputes Act or other specific procedures<\/p>\n<\/li>\n

    • \n

      Governing Law & Venue<\/strong>: The laws of England and Wales do not apply; disputes shall be governed by U.S. federal law<\/p>\n<\/li>\n<\/ul>\n

      1.5<\/strong>\u00a0No Endorsement<\/strong>: Utsav Appointments\u2122 agrees not to use Customer’s seals, trademarks, logos, or trade names in any manner that states or implies endorsement by the U.S. government, unless permission has been granted.<\/p>\n

      2. State or Local Government Customers<\/h3>\n

      2.1<\/strong>\u00a0Scope<\/strong>: This Section 2 applies if you are a state or local government entity (acting in your official capacity).<\/p>\n

      2.2<\/strong>\u00a0Modifications<\/strong>: The following sections of the Host Terms shall not apply to you to the extent your jurisdiction’s law prohibits you from accepting those requirements:<\/p>\n

        \n
      • \n

        Auto-renewal provisions<\/p>\n<\/li>\n

      • \n

        Customer indemnification obligations<\/p>\n<\/li>\n

      • \n

        Dispute resolution and arbitration provisions<\/p>\n<\/li>\n

      • \n

        Governing law and venue provisions<\/p>\n<\/li>\n<\/ul>\n

        2.3<\/strong>\u00a0Applicable Law<\/strong>: Your use of the Services shall be governed by the laws of your state, without regard to conflict of laws principles.<\/p>\n

        3. Education Professionals and Institutions<\/h3>\n

        3.1<\/strong>\u00a0Scope<\/strong>: This Section 3 applies if you are a school, educator, or educational institution using the Services with students.<\/p>\n

        3.2<\/strong>\u00a0Age Restrictions<\/strong>:<\/p>\n

        3.2.1<\/strong>\u00a0Children under the age of 18 may only use the Services under the supervision of their parent\/guardian or school\/educator.<\/p>\n

        3.2.2<\/strong>\u00a0Children under 13 may not use the Services except as provided by and subject to this Section 3.<\/p>\n

        3.3<\/strong>\u00a0FERPA Compliance<\/strong>:<\/p>\n

        3.3.1<\/strong>\u00a0If you are a U.S. school or educator and want your students to use the Services, you are solely responsible for complying with:<\/p>\n

          \n
        • \n

          The Family Educational Rights and Privacy Act (“FERPA”)<\/p>\n<\/li>\n

        • \n

          State and local educational privacy laws<\/p>\n<\/li>\n

        • \n

          The Children’s Online Privacy Protection Act (“COPPA”)<\/p>\n<\/li>\n<\/ul>\n

          3.3.2<\/strong>\u00a0To the extent Utsav Appointments\u2122 has access to “education records” as defined by FERPA, it shall function as a “school official” with “legitimate educational interests” when fulfilling its responsibilities under the Agreement.<\/p>\n

          3.3.3<\/strong>\u00a0Utsav Appointments\u2122 agrees to:<\/p>\n

            \n
          • \n

            Comply with its obligations under FERPA<\/p>\n<\/li>\n

          • \n

            Limit redisclosure of personally identifiable information from education records<\/p>\n<\/li>\n

          • \n

            Not use education records for any purpose other than providing the Services<\/p>\n<\/li>\n<\/ul>\n

            3.4<\/strong>\u00a0Parental Consent<\/strong>:<\/p>\n

            3.4.1<\/strong>\u00a0You shall notify parents\/guardians of the personally identifiable information you will collect and share with us.<\/p>\n

            3.4.2<\/strong>\u00a0You shall obtain parental\/guardian consent before students use the Services, in accordance with COPPA and applicable laws.<\/p>\n

            3.4.3<\/strong>\u00a0When obtaining consent, you shall provide parents\/guardians with a copy of our Privacy Notice.<\/p>\n

            3.5<\/strong>\u00a0Parental Rights<\/strong>:<\/p>\n

            3.5.1<\/strong>\u00a0You are responsible for:<\/p>\n

              \n
            • \n

              Verifying the student-parent relationship<\/p>\n<\/li>\n

            • \n

              Complying with parents’ rights to review personal information<\/p>\n<\/li>\n

            • \n

              Providing requested information to parents<\/p>\n<\/li>\n<\/ul>\n

              3.5.2<\/strong>\u00a0If you require assistance responding to a parental request, you may contact us at\u00a0privacy@utsavappointments.com.<\/p>\n

              3.6<\/strong>\u00a0International Schools<\/strong>: If you are located outside the United States, you are responsible for obtaining any required consents or approvals under applicable laws in your jurisdiction.<\/p>\n

              4. Financial Services Customers<\/h3>\n

              4.1<\/strong>\u00a0Scope<\/strong>: This Section 4 applies if you are a financial institution or other entity subject to financial services regulations (such as GLBA, FINRA rules).<\/p>\n

              4.2<\/strong>\u00a0Security Measures<\/strong>: Utsav Appointments\u2122 maintains a security program that follows industry standards, including guidelines relevant to financial services.<\/p>\n

              4.3<\/strong>\u00a0Sensitive Information<\/strong>: You acknowledge that:<\/p>\n

                \n
              • \n

                Sensitive financial information (such as account numbers, social security numbers, credit card numbers) is not necessary to use the Services<\/p>\n<\/li>\n

              • \n

                The Services are not designed to process or store such sensitive information<\/p>\n<\/li>\n

              • \n

                You shall not (nor permit your Authorized Users to) provide such sensitive financial information to Utsav Appointments\u2122 in connection with your use of the Services<\/p>\n<\/li>\n<\/ul>\n

                4.4<\/strong>\u00a0Data Security<\/strong>: If you inadvertently provide sensitive information, you acknowledge that we will not be liable for any resulting security incidents, and you agree to indemnify us for any claims arising therefrom.<\/p>\n

                5. Healthcare Customers (HIPAA)<\/h3>\n

                5.1<\/strong>\u00a0Scope<\/strong>: This Section 5 applies if you are a covered entity or business associate subject to the Health Insurance Portability and Accountability Act (“HIPAA”).<\/p>\n

                5.2<\/strong>\u00a0No HIPAA Business Associate Agreement<\/strong>: Utsav Appointments\u2122 does not execute HIPAA Business Associate Agreements (BAAs) and is not designed to process Protected Health Information (PHI).<\/p>\n

                5.3<\/strong>\u00a0Prohibition on PHI<\/strong>: You shall not (nor permit your Authorized Users to) provide any PHI to Utsav Appointments\u2122. This includes:<\/p>\n

                  \n
                • \n

                  Medical records or histories<\/p>\n<\/li>\n

                • \n

                  Treatment information<\/p>\n<\/li>\n

                • \n

                  Payment information related to healthcare<\/p>\n<\/li>\n

                • \n

                  Any information that could identify an individual’s health status<\/p>\n<\/li>\n<\/ul>\n

                  5.4<\/strong>\u00a0Disclaimer<\/strong>: Utsav Appointments\u2122 makes no representations that the Services are HIPAA-compliant or suitable for processing PHI.<\/p>\n","protected":false},"excerpt":{"rendered":"

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