{"id":3516,"date":"2026-03-05T06:54:40","date_gmt":"2026-03-05T06:54:40","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&p=3516"},"modified":"2026-03-05T06:55:27","modified_gmt":"2026-03-05T06:55:27","password":"","slug":"courses-payments-refund-policy","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/","title":{"rendered":"Courses Payments & Refund Policy"},"content":{"rendered":"

Module:<\/strong>\u00a0GyanVapy Courses\u2122 (Marketplace)
\nDocument Type:<\/strong>\u00a0Policy
\nTrademark:<\/strong> GyanVapy Courses\u2122 is a trademark of MyMahotsav Futuretech Ltd
\nEffective Date:<\/strong>\u00a024th February 2026
\nVersion:<\/strong>\u00a01.0<\/p>\n

\n

Part A: Plain English Summary<\/h2>\n

How Payments and Refunds Work<\/h3>\n

This policy explains the financial aspects of enrolling in courses on GyanVapy Courses\u2122\u2014what you pay, when you’re charged, and when you can get your money back.<\/p>\n

The Simple Truth<\/h3>\n
    \n
  • \n

    Clear Pricing<\/strong>: Course prices are displayed before enrollment. What you see is what you pay (plus applicable taxes).<\/p>\n<\/li>\n

  • \n

    14-Day Refund Window<\/strong>: For most paid courses, you can request a refund within 14 days of enrollment.<\/p>\n<\/li>\n

  • \n

    No Refunds for Completed Courses<\/strong>: If you’ve completed most of the course, refunds are generally not available.<\/p>\n<\/li>\n

  • \n

    Refund Abuse<\/strong>: Repeatedly enrolling in and refunding courses may result in loss of refund privileges.<\/p>\n<\/li>\n

  • \n

    Free Courses<\/strong>: Free courses are, well, free\u2014no refunds needed!<\/p>\n<\/li>\n<\/ul>\n

    \n

    Part B: Payment Terms<\/h2>\n

    1. Pricing and Currency<\/h3>\n

    1.1<\/strong>\u00a0Course Prices<\/strong>: Prices are set by:<\/p>\n

      \n
    • \n

      Instructors (for marketplace courses)<\/p>\n<\/li>\n

    • \n

      GyanVapy Courses\u2122 (for original content)<\/p>\n<\/li>\n<\/ul>\n

      1.2<\/strong>\u00a0Currency<\/strong>: Prices are displayed in multiple currencies based on your location. The currency displayed at checkout is the currency you will be charged.<\/p>\n

      1.3<\/strong>\u00a0Price Changes<\/strong>: Prices may change over time. Your price is locked in at the time of enrollment\u2014future price changes do not affect existing enrollments.<\/p>\n

      2. Taxes<\/h3>\n

      2.1<\/strong>\u00a0Applicable Taxes<\/strong>: Depending on your location, applicable taxes (GST, VAT, sales tax) may be added to course prices.<\/p>\n

      2.2<\/strong>\u00a0Tax Display<\/strong>: We attempt to display estimated taxes at checkout. Final taxes will be calculated and applied at payment.<\/p>\n

      2.3<\/strong>\u00a0Tax Invoices<\/strong>: For customers requiring tax invoices, these are available in your account dashboard after purchase.<\/p>\n

      3. Payment Methods<\/h3>\n

      3.1<\/strong>\u00a0Accepted Methods<\/strong>: We accept various payment methods including:<\/p>\n

        \n
      • \n

        Credit and debit cards (Visa, Mastercard, Amex, RuPay)<\/p>\n<\/li>\n

      • \n

        UPI (India)<\/p>\n<\/li>\n

      • \n

        Net banking (select countries)<\/p>\n<\/li>\n

      • \n

        Digital wallets<\/p>\n<\/li>\n

      • \n

        Bank transfers (for enterprise customers)<\/p>\n<\/li>\n<\/ul>\n

        3.2<\/strong>\u00a0Payment Processing<\/strong>: Payments are processed by our third-party payment processors. We do not store full payment details on our systems.<\/p>\n

        3.3<\/strong>\u00a0Authorization<\/strong>: By providing payment information, you authorize us to charge the applicable fees.<\/p>\n

        4. Subscription Courses<\/h3>\n

        4.1<\/strong>\u00a0Recurring Payments<\/strong>: Some courses may be offered on a subscription basis (monthly or annual). For such courses:<\/p>\n

          \n
        • \n

          You will be billed automatically at the start of each billing period<\/p>\n<\/li>\n

        • \n

          Subscriptions continue until cancelled<\/p>\n<\/li>\n

        • \n

          Cancellation takes effect at the end of the current billing period<\/p>\n<\/li>\n<\/ul>\n

          4.2<\/strong>\u00a0Subscription Changes<\/strong>: We will notify you of any price changes for subscriptions at least 14 days in advance.<\/p>\n

          \n

          Part C: Refund Policy<\/h2>\n

          5. Standard 14-Day Refund Window<\/h3>\n

          5.1<\/strong>\u00a0Eligibility<\/strong>: For most paid courses, you may request a refund within 14 days of enrollment.<\/p>\n

          5.2<\/strong>\u00a0Refund Amount<\/strong>: Refunds are for the full course price paid, including taxes.<\/p>\n

          5.3<\/strong>\u00a0How to Request<\/strong>: Submit refund requests through your account dashboard or by contacting\u00a0support@gyanvapy.com.<\/p>\n

          5.4<\/strong>\u00a0Processing Time<\/strong>: Refunds typically process within 5-10 business days and will be credited to your original payment method.<\/p>\n

          6. Exceptions to the Refund Policy<\/h3>\n

          6.1<\/strong>\u00a0No Refunds After 14 Days<\/strong>: Refund requests received after 14 days will generally be denied.<\/p>\n

          6.2<\/strong>\u00a0Completed Courses<\/strong>: If you have completed a substantial portion of the course (typically more than 50%), refunds may be denied even within the 14-day window.<\/p>\n

          6.3<\/strong>\u00a0Certificate Already Issued<\/strong>: If you have already received a certificate of completion, refunds are not available.<\/p>\n

          6.4<\/strong>\u00a0Free Courses<\/strong>: No refunds for free courses (obviously).<\/p>\n

          6.5<\/strong>\u00a0Bundled Courses<\/strong>: For course bundles, refunds may be available for the entire bundle but not for individual courses within the bundle.<\/p>\n

          7. Refund Abuse<\/h3>\n

          7.1<\/strong>\u00a0What Constitutes Abuse<\/strong>:<\/p>\n

            \n
          • \n

            Repeatedly enrolling in and refunding courses<\/p>\n<\/li>\n

          • \n

            Enrolling with the intent to download content and then refund<\/p>\n<\/li>\n

          • \n

            Using multiple accounts to circumvent refund limits<\/p>\n<\/li>\n

          • \n

            Fraudulent refund claims<\/p>\n<\/li>\n<\/ul>\n

            7.2<\/strong>\u00a0Consequences of Abuse<\/strong>:<\/p>\n

              \n
            • \n

              Loss of refund privileges<\/p>\n<\/li>\n

            • \n

              Account suspension<\/p>\n<\/li>\n

            • \n

              Forfeiture of any pending refunds<\/p>\n<\/li>\n

            • \n

              Permanent ban in severe cases<\/p>\n<\/li>\n<\/ul>\n

              8. Course Cancellation by Instructor or Platform<\/h3>\n

              8.1<\/strong>\u00a0Instructor Removal<\/strong>: If an instructor removes a course from the platform, existing students will retain access for the “lifetime” period. No refunds will be issued unless the course was misrepresented.<\/p>\n

              8.2<\/strong>\u00a0Platform Removal<\/strong>: If we remove a course for policy violations or legal reasons:<\/p>\n

                \n
              • \n

                Access will be terminated<\/p>\n<\/li>\n

              • \n

                Refunds will be considered on a case-by-case basis<\/p>\n<\/li>\n

              • \n

                Students will be notified of the removal and any refund decisions<\/p>\n<\/li>\n<\/ul>\n

                9. Chargebacks<\/h3>\n

                9.1<\/strong>\u00a0Definition<\/strong>: A chargeback occurs when you dispute a charge with your bank or credit card issuer.<\/p>\n

                9.2<\/strong>\u00a0Consequences<\/strong>: If you file a chargeback:<\/p>\n

                  \n
                • \n

                  Your access to the course may be suspended during the dispute<\/p>\n<\/li>\n

                • \n

                  If the chargeback is upheld, you will lose access permanently<\/p>\n<\/li>\n

                • \n

                  If the chargeback is reversed, access may be restored<\/p>\n<\/li>\n<\/ul>\n

                  9.3<\/strong>\u00a0Dispute Resolution<\/strong>: Before filing a chargeback, please contact us to resolve any issues\u2014many disputes can be resolved directly.<\/p>\n","protected":false},"excerpt":{"rendered":"

                  Module:\u00a0GyanVapy Courses\u2122 (Marketplace) Document Type:\u00a0Policy Trademark: GyanVapy Courses\u2122 is a trademark of MyMahotsav Futuretech Ltd Effective Date:\u00a024th February 2026 Version:\u00a01.0 Part A: Plain English Summary…<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[212],"glossaries":[],"doc_tag":[31,245,79],"knowledge_base":[199],"class_list":["post-3516","docs","type-docs","status-publish","hentry","doc_category-gyanvapy-courses","doc_tag-policy","doc_tag-standard","doc_tag-terms-and-conditions","knowledge_base-policy-hub"],"year_month":"2026-04","word_count":738,"total_views":"54","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"MyMahotsav Admin","author_nicename":"support-team","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/support-team\/"},"doc_category_info":[{"term_name":"GyanVapy Courses","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/gyanvapy-courses\/"}],"doc_tag_info":[{"term_name":"Policy","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/policy\/"},{"term_name":"Standard","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/standard\/"},{"term_name":"Terms and Conditions","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/terms-and-conditions\/"}],"yoast_head":"\nCourses\u2122 Payments & Refund Policy | GyanVapy Courses - MyMahotsav<\/title>\n<meta name=\"description\" content=\"Complete payments and refund policy for GyanVapy Courses\u2122. Learn about pricing, taxes, the 30-day refund window, and refund exceptions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Courses Payments & Refund Policy\" \/>\n<meta property=\"og:description\" content=\"Complete payments and refund policy for GyanVapy Courses\u2122. Learn about pricing, taxes, the 30-day refund window, and refund exceptions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"KnowledgeBase\u2122\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-05T06:55:27+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/\",\"url\":\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/\",\"name\":\"Courses\u2122 Payments & Refund Policy | GyanVapy Courses - MyMahotsav\",\"isPartOf\":{\"@id\":\"https:\/\/mymahotsav.com\/knowledgebase\/#website\"},\"datePublished\":\"2026-03-05T06:54:40+00:00\",\"dateModified\":\"2026-03-05T06:55:27+00:00\",\"description\":\"Complete payments and refund policy for GyanVapy Courses\u2122. Learn about pricing, taxes, the 30-day refund window, and refund exceptions.\",\"breadcrumb\":{\"@id\":\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/mymahotsav.com\/knowledgebase\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"MyMahotsav KnowledgeBase\",\"item\":\"https:\/\/mymahotsav.com\/knowledgebase\/solutions\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Courses Payments & Refund Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/mymahotsav.com\/knowledgebase\/#website\",\"url\":\"https:\/\/mymahotsav.com\/knowledgebase\/\",\"name\":\"KnowledgeBase\",\"description\":\"Faith | Festivals | Friends | Fun\",\"publisher\":{\"@id\":\"https:\/\/mymahotsav.com\/knowledgebase\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/mymahotsav.com\/knowledgebase\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/mymahotsav.com\/knowledgebase\/#organization\",\"name\":\"KnowledgeBase\",\"url\":\"https:\/\/mymahotsav.com\/knowledgebase\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/mymahotsav.com\/knowledgebase\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cdn.mymahotsav.com\/wp-content\/uploads\/sites\/3\/2025\/03\/18180848\/E57C172F-3962-4460-B430-F26EA4BE2235-2048x501-1.png\",\"contentUrl\":\"https:\/\/cdn.mymahotsav.com\/wp-content\/uploads\/sites\/3\/2025\/03\/18180848\/E57C172F-3962-4460-B430-F26EA4BE2235-2048x501-1.png\",\"width\":2048,\"height\":500,\"caption\":\"KnowledgeBase\"},\"image\":{\"@id\":\"https:\/\/mymahotsav.com\/knowledgebase\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Courses\u2122 Payments & Refund Policy | GyanVapy Courses - MyMahotsav","description":"Complete payments and refund policy for GyanVapy Courses\u2122. Learn about pricing, taxes, the 30-day refund window, and refund exceptions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/","og_locale":"en_GB","og_type":"article","og_title":"Courses Payments & Refund Policy","og_description":"Complete payments and refund policy for GyanVapy Courses\u2122. Learn about pricing, taxes, the 30-day refund window, and refund exceptions.","og_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/","og_site_name":"KnowledgeBase\u2122","article_modified_time":"2026-03-05T06:55:27+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/","url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/","name":"Courses\u2122 Payments & Refund Policy | GyanVapy Courses - MyMahotsav","isPartOf":{"@id":"https:\/\/mymahotsav.com\/knowledgebase\/#website"},"datePublished":"2026-03-05T06:54:40+00:00","dateModified":"2026-03-05T06:55:27+00:00","description":"Complete payments and refund policy for GyanVapy Courses\u2122. Learn about pricing, taxes, the 30-day refund window, and refund exceptions.","breadcrumb":{"@id":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/gyanvapy-courses\/courses-payments-refund-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mymahotsav.com\/knowledgebase\/"},{"@type":"ListItem","position":2,"name":"MyMahotsav KnowledgeBase","item":"https:\/\/mymahotsav.com\/knowledgebase\/solutions\/"},{"@type":"ListItem","position":3,"name":"Courses Payments & Refund Policy"}]},{"@type":"WebSite","@id":"https:\/\/mymahotsav.com\/knowledgebase\/#website","url":"https:\/\/mymahotsav.com\/knowledgebase\/","name":"KnowledgeBase","description":"Faith | Festivals | Friends | Fun","publisher":{"@id":"https:\/\/mymahotsav.com\/knowledgebase\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mymahotsav.com\/knowledgebase\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/mymahotsav.com\/knowledgebase\/#organization","name":"KnowledgeBase","url":"https:\/\/mymahotsav.com\/knowledgebase\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/mymahotsav.com\/knowledgebase\/#\/schema\/logo\/image\/","url":"https:\/\/cdn.mymahotsav.com\/wp-content\/uploads\/sites\/3\/2025\/03\/18180848\/E57C172F-3962-4460-B430-F26EA4BE2235-2048x501-1.png","contentUrl":"https:\/\/cdn.mymahotsav.com\/wp-content\/uploads\/sites\/3\/2025\/03\/18180848\/E57C172F-3962-4460-B430-F26EA4BE2235-2048x501-1.png","width":2048,"height":500,"caption":"KnowledgeBase"},"image":{"@id":"https:\/\/mymahotsav.com\/knowledgebase\/#\/schema\/logo\/image\/"}}]}},"knowledge_base_info":[{"term_name":"Policy Hub","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/","term_slug":"policy-hub"}],"knowledge_base_slug":["policy-hub"],"_links":{"self":[{"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/docs\/3516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/comments?post=3516"}],"version-history":[{"count":1,"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/docs\/3516\/revisions"}],"predecessor-version":[{"id":3517,"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/docs\/3516\/revisions\/3517"}],"wp:attachment":[{"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/media?parent=3516"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/doc_category?post=3516"},{"taxonomy":"glossaries","embeddable":true,"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/glossaries?post=3516"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/doc_tag?post=3516"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/mymahotsav.com\/knowledgebase\/wp-json\/wp\/v2\/knowledge_base?post=3516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}