{"id":3674,"date":"2026-03-06T07:56:37","date_gmt":"2026-03-06T07:56:37","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/?post_type=docs&p=3674"},"modified":"2026-03-06T07:56:37","modified_gmt":"2026-03-06T07:56:37","password":"","slug":"astro-product-authenticity-quality-representations","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/policy-hub\/astrology\/astro-product-authenticity-quality-representations\/","title":{"rendered":"Astro Product Authenticity & Quality Representations"},"content":{"rendered":"

Module:<\/strong>\u00a0Utsav Jyotish\u2122 (Remedial Products)
\nDocument Type:<\/strong>\u00a0Policy
\nTrademark:<\/strong> Utsav Jyotish\u2122 is a trademark of MyMahotsav Futuretech Ltd
\nEffective Date:<\/strong>\u00a024th February 2026
\nVersion:<\/strong>\u00a01.0<\/p>\n

\n

Part A: Plain English Summary<\/h2>\n

What We Promise\u2014And What We Don’t\u2014About Remedial Products<\/h3>\n

Gemstones, rudraksha, and yantras are believed by many to have spiritual significance. But we need to be clear about what we can and cannot guarantee.<\/p>\n

The Simple Truth<\/h3>\n
    \n
  • \n

    Sellers Describe Products<\/strong>: Product information comes from sellers, not from us.<\/p>\n<\/li>\n

  • \n

    We Don’t Test Authenticity<\/strong>: We don’t independently verify that a ruby is “natural” or a rudraksha is “genuine.”<\/p>\n<\/li>\n

  • \n

    No Spiritual Guarantees<\/strong>: We can’t promise that wearing a gemstone will bring you wealth or success.<\/p>\n<\/li>\n

  • \n

    Physical Quality Only<\/strong>: If a product arrives damaged or not as described, you have return rights. If it simply “doesn’t work,” that’s not covered.<\/p>\n<\/li>\n<\/ul>\n

    \n

    Part B: Authenticity and Quality Terms<\/h2>\n

    1. SELLER RESPONSIBILITY<\/h3>\n

    1.1<\/strong>\u00a0All product descriptions, including claims of authenticity, origin, quality, and spiritual significance, are provided solely by the Seller\u00a0.<\/p>\n

    1.2<\/strong>\u00a0Sellers are responsible for ensuring all product claims are accurate and not misleading.<\/p>\n

    2. PLATFORM DISCLAIMER<\/h3>\n

    2.1<\/strong>\u00a0MyMahotsav does not:<\/p>\n

      \n
    • \n

      Independently verify product authenticity<\/p>\n<\/li>\n

    • \n

      Test gemstones for natural origin or treatment<\/p>\n<\/li>\n

    • \n

      Certify rudraksha mukhi counts<\/p>\n<\/li>\n

    • \n

      Validate spiritual or astrological efficacy claims<\/p>\n<\/li>\n

    • \n

      Guarantee that products will produce any specific result<\/p>\n<\/li>\n<\/ul>\n

      2.2<\/strong>\u00a0WE DISCLAIM ALL WARRANTIES REGARDING PRODUCT AUTHENTICITY, QUALITY, AND EFFICACY EXCEPT AS EXPRESSLY PROVIDED IN WRITING.<\/p>\n

      3. NO MEDICAL CLAIMS<\/h3>\n

      3.1<\/strong>\u00a0No product sold on the Platform is intended to diagnose, treat, cure, or prevent any disease.<\/p>\n

      3.2<\/strong>\u00a0Any claims about health benefits are prohibited and, if found, the product will be removed.<\/p>\n

      4. PHYSICAL QUALITY GUARANTEE<\/h3>\n

      4.1<\/strong>\u00a0Sellers are required to ensure products are delivered in the condition described.<\/p>\n

      4.2<\/strong>\u00a0If a product arrives damaged, defective, or materially different from its description, buyers may request a return or refund under the Returns Policy (JY-15).<\/p>\n

      5. AUTHENTICITY DISPUTES<\/h3>\n

      5.1<\/strong>\u00a0If a buyer disputes product authenticity, we may request documentation from the Seller.<\/p>\n

      5.2<\/strong>\u00a0If the Seller cannot provide reasonable documentation, we may issue a refund and recover the amount from the Seller.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Module:\u00a0Utsav Jyotish\u2122 (Remedial Products) Document Type:\u00a0Policy Trademark: Utsav Jyotish\u2122 is a trademark of MyMahotsav Futuretech Ltd Effective Date:\u00a024th February 2026 Version:\u00a01.0 Part A: Plain English…<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[216],"glossaries":[],"doc_tag":[31,79],"knowledge_base":[199],"class_list":["post-3674","docs","type-docs","status-publish","hentry","doc_category-astrology","doc_tag-policy","doc_tag-terms-and-conditions","knowledge_base-policy-hub"],"year_month":"2026-04","word_count":331,"total_views":"53","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"MyMahotsav Admin","author_nicename":"support-team","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/support-team\/"},"doc_category_info":[{"term_name":"Astrology","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/astrology\/"}],"doc_tag_info":[{"term_name":"Policy","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/policy\/"},{"term_name":"Terms and Conditions","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/terms-and-conditions\/"}],"yoast_head":"\nAstro Product Authenticity & Quality Representations | Utsav Jyotish - MyMahotsav<\/title>\n<meta name=\"description\" content=\"Important information about product authenticity claims for gemstones, rudraksha, and yantras on Utsav Jyotish\u2122. 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