{"id":6970,"date":"2026-08-19T03:17:07","date_gmt":"2026-08-19T02:17:07","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/uncategorized\/review-notifications-for-owners\/"},"modified":"2026-08-19T03:17:07","modified_gmt":"2026-08-19T02:17:07","password":"","slug":"review-notifications-for-owners","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-listings\/managing-your-listings\/reviews-ratings\/review-notifications-for-owners\/","title":{"rendered":"Get notified when someone reviews your listing"},"content":{"rendered":"<div style=\"background:#f3f0fb;border-left:4px solid #7c5cbf;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128100; <strong>Who this is for<\/strong><br \/>Listing owners &mdash; any signed-in MyMahotsav member who has a business, temple, venue or service listed on Utsav Listings and wants to know the moment someone reviews it. No setup, upgrade or paid plan is needed.<\/div>\n<h2>Quick answer<\/h2>\n<p><strong>By default, Utsav Listings tells you whenever a new review is posted on a listing you own. The alert goes to the email address on your account, and the same alert appears in your notifications inbox behind the bell icon, as soon as the review is submitted &mdash; though a review held for approval can delay it. There is nothing to switch on: prompt alerts simply let you reply quickly and keep track of feedback.<\/strong><\/p>\n<figure style=\"margin:28px 0 42px;\"><video src=\"https:\/\/mymahotsav.com\/kb-img\/get-notified-when-someone-reviews-your-listing-mszgi65f-walkthrough.mp4\" controls preload=\"metadata\" style=\"width:100%;aspect-ratio:16\/9;border:0;border-radius:10px;box-shadow:0 5px 25px rgba(0,0,0,0.12);display:block;background:#000;\">Your browser cannot play this video. <a href=\"https:\/\/mymahotsav.com\/kb-img\/get-notified-when-someone-reviews-your-listing-mszgi65f-walkthrough.mp4\" target=\"_blank\" rel=\"noopener\">Open the walkthrough video<\/a>.<\/video><\/figure>\n<h2>Before you begin<\/h2>\n<ul>\n<li>Be signed in with the account that owns the listing. Review alerts follow the listing&rsquo;s owner, so they arrive on the account the listing was published under &mdash; not on a colleague&rsquo;s account.<\/li>\n<li>Know where the alerts land: open the <strong>profile dropdown<\/strong> (your name and photo, top right) or the <strong>bell icon<\/strong> in the header, then choose <strong>View Notifications<\/strong>. The direct link is <a href=\"https:\/\/mymahotsav.com\/members\/me\/notifications\/\" target=\"_blank\" rel=\"noopener\">https:\/\/mymahotsav.com\/members\/me\/notifications\/<\/a>.<\/li>\n<li>If a sign-in box appears instead of your notifications, you are not signed in. Sign in and open the link again.<\/li>\n<li>Check that the email address on your account is one you actually read &mdash; that is where the email version of the alert is sent.<\/li>\n<li>Your listing needs to be live for members to review it. A listing still awaiting approval cannot collect reviews yet.<\/li>\n<\/ul>\n<div style=\"background:#f4f6f8;border-left:4px solid #9aa4b2;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#8505;&#65039; <strong>Note<\/strong><br \/>You will not find a &ldquo;notify me about reviews&rdquo; switch anywhere in your settings. Review alerts for listing owners are automatic and are not one of the toggles listed under your notification preferences &mdash; those cover things like mentions, replies, connections and community activity. Because the alerts are always on, the steps below show you where they land and how to work through them.<\/div>\n<h2>Step 1 &mdash; Open your notifications inbox<\/h2>\n<ol>\n<li>Sign in to MyMahotsav.<\/li>\n<li>Click the <strong>bell icon<\/strong> in the header, or open the <strong>profile dropdown<\/strong> beside your name.<\/li>\n<li>Choose <strong>View Notifications<\/strong>. You can also go straight to <a href=\"https:\/\/mymahotsav.com\/members\/me\/notifications\/\" target=\"_blank\" rel=\"noopener\">https:\/\/mymahotsav.com\/members\/me\/notifications\/<\/a>.<\/li>\n<\/ol>\n<p>The page opens on a list headed <strong>Notifications<\/strong>. The small number on the bell is your unread count, and the line under the list (for example, &ldquo;Viewing 1 &ndash; 4 of 4 notifications&rdquo;) tells you how many alerts you are looking at. Everything the site needs to tell you arrives here, including a new review on one of your listings.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/get-notified-when-someone-reviews-your-listing-mszgi65f-01.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/get-notified-when-someone-reviews-your-listing-mszgi65f-01.png\" alt=\"The Notifications page after choosing View Notifications, with the bell icon showing an unread count of four\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The page you reach from <strong>View Notifications<\/strong>. The bell in the header carries the unread count, and every alert &mdash; including a new review on your listing &mdash; lands in this one list.<\/figcaption><\/figure>\n<h2>Step 2 &mdash; Find the review alert in the list<\/h2>\n<ol>\n<li>Read down the list. Each row names who acted, what they did and how long ago it was.<\/li>\n<li>Use the <strong>Unread<\/strong> and <strong>Read<\/strong> buttons at the top right to separate new alerts from ones you have already seen.<\/li>\n<li>Use the <strong>&#8211; View All &#8211;<\/strong> dropdown next to them to narrow the list to one kind of alert, and <strong>Sort by date<\/strong> above the list to bring the newest to the top.<\/li>\n<li>Click the alert itself to open the listing and read the review in full.<\/li>\n<\/ol>\n<p>A review alert names the member who reviewed you and the listing they reviewed, so you can tell it apart from community activity such as connection requests or posts. If the same review has also reached you by email, both point at the same place &mdash; the review on your listing.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/get-notified-when-someone-reviews-your-listing-mszgi65f-02.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/get-notified-when-someone-reviews-your-listing-mszgi65f-02.png\" alt=\"The notification rows, each showing who acted and how long ago, with the Unread and Read tabs and the View All filter above them\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">Every alert sits on its own row with a timestamp. The <strong>Unread<\/strong> and <strong>Read<\/strong> buttons, the <strong>&#8211; View All &#8211;<\/strong> filter and <strong>Sort by date<\/strong> help you bring a review alert to the top of a busy list.<\/figcaption><\/figure>\n<h2>Step 3 &mdash; Mark it as read or clear it away<\/h2>\n<ol>\n<li>Hover over the row you have dealt with. Two small icons appear at the right-hand end.<\/li>\n<li>Use the first icon to mark that alert as read &mdash; it moves to the <strong>Read<\/strong> tab and the bell&rsquo;s unread count drops.<\/li>\n<li>Use the bin icon to delete an alert you no longer need.<\/li>\n<li>To handle several at once, tick the boxes on the rows (or the box beside <strong>Bulk Actions<\/strong> to select the lot), then choose an action from the <strong>Bulk Actions<\/strong> dropdown.<\/li>\n<\/ol>\n<p>Clearing alerts as you deal with them is what keeps the inbox useful: when the list is short, a new review stands out immediately. Deleting an alert only removes the reminder &mdash; the review itself stays on your listing.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/get-notified-when-someone-reviews-your-listing-mszgi65f-03.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/get-notified-when-someone-reviews-your-listing-mszgi65f-03.png\" alt=\"The same notifications list showing the per-row mark-as-read and delete icons and the Bulk Actions dropdown above the rows\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The two icons at the right of each row mark an alert as read or delete it, and the tick boxes plus <strong>Bulk Actions<\/strong> do the same for several rows together. Alerts you have already read move to the <strong>Read<\/strong> tab rather than disappearing.<\/figcaption><\/figure>\n<h2>What happens when a new review arrives<\/h2>\n<p>You do not have to do anything for this to work. The moment a review is posted on a listing you own, MyMahotsav raises the alert for you: an email to the address on your account, and an entry in your notifications inbox with the unread count on the bell.<\/p>\n<p>The one thing that can hold an alert up is moderation. If a review has to be approved before it appears publicly, your alert follows the review &mdash; so it arrives when the review goes live, not at the moment it was typed. That is normal, and no alert is lost in the meantime.<\/p>\n<p>This matters because reviews move fastest in the first day or two. Being told straight away means you can thank a happy visitor, answer a fair criticism, or flag something that looks wrong while it is still fresh.<\/p>\n<h2>Tips and best practices<\/h2>\n<ul>\n<li>Trust the bell over your email. Email can be delayed or filtered by your mail provider; the entry in your notifications inbox is raised on the site itself, so it is the more reliable place to check.<\/li>\n<li>Keep the account email address current. It is the only address review alerts are sent to &mdash; there is no separate &ldquo;send my review alerts here&rdquo; address.<\/li>\n<li>If several people help run a listing, remember alerts go to the owner&rsquo;s account only. Agree between you who watches the inbox.<\/li>\n<li>Read the review on the listing before replying, so you can see the rating and any photos alongside the words.<\/li>\n<\/ul>\n<div style=\"background:#fff6f1;border-left:4px solid #e0592b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128161; <strong>Tip<\/strong><br \/>Add MyMahotsav to your email contacts or safe-senders list. It is the single most effective way to stop review alerts being swept into a spam or promotions folder.<\/div>\n<div style=\"background:#eef8f0;border-left:4px solid #2e9e5b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#127919; <strong>Best practice<\/strong><br \/>Look in at <strong>View Notifications<\/strong> once a day while a listing is new or busy, and clear each alert as you deal with it. A tidy inbox turns the unread count on the bell into a reliable signal that something genuinely needs you.<\/div>\n<h2>Troubleshooting<\/h2>\n<h3>A review is showing on my listing but I never got an email<\/h3>\n<p><strong>Cause:<\/strong> the email was filtered by your mail provider, the address on your account is one you no longer read, or the review sat waiting for approval and the alert followed it. <strong>Fix:<\/strong> search your spam and promotions folders for MyMahotsav, open <strong>View Notifications<\/strong> to confirm the alert was raised on the site, and check the email address on your account under the profile dropdown &rarr; <strong>Settings<\/strong>. <strong>Escalate if:<\/strong> the alert is missing from your notifications inbox too, and the review has been live for more than 24 hours.<\/p>\n<h3>The bell shows a number but I cannot find the review alert<\/h3>\n<p><strong>Cause:<\/strong> the list mixes every kind of alert together, and anything you have already opened moves to the <strong>Read<\/strong> tab. <strong>Fix:<\/strong> click <strong>Unread<\/strong>, set <strong>Sort by date<\/strong> so the newest is first, then use the <strong>&#8211; View All &#8211;<\/strong> dropdown to narrow the list to one kind of alert. <strong>Escalate if:<\/strong> the unread count never clears even after you have marked everything as read.<\/p>\n<h3>I get no review alerts at all, and there is nothing to switch on<\/h3>\n<p><strong>Cause:<\/strong> listing-review alerts are automatic, so their absence usually means the listing is not registered to the account you are signed in with, or it is not yet live and open to reviews. <strong>Fix:<\/strong> open your listings from the sidebar and confirm the listing appears under this account and is published rather than awaiting review. <strong>Escalate if:<\/strong> the listing is live under your account, someone has reviewed it, and nothing reaches you by either route.<\/p>\n<h3>Alerts are going to an old email address<\/h3>\n<p><strong>Cause:<\/strong> alerts follow the address on your account, and that address has not been updated. <strong>Fix:<\/strong> open the profile dropdown &rarr; <strong>Settings<\/strong> and change the account email address; new alerts then go to the new address. <strong>Escalate if:<\/strong> you can no longer sign in or receive mail at the old address &mdash; do not create a second account, contact support so the listing stays attached to you.<\/p>\n<h2>FAQ<\/h2>\n<p><strong>Q: Does Utsav Listings email me about new reviews?<\/strong><br \/>A: Yes. When someone posts a review on a listing you own, MyMahotsav emails you automatically and raises the same alert in your notifications inbox. There is no setting to enable first.<\/p>\n<p><strong>Q: Where is the review notification sent?<\/strong><br \/>A: To two places &mdash; the email address on your MyMahotsav account, and your on-site notifications inbox at profile dropdown &rarr; <strong>View Notifications<\/strong> (<a href=\"https:\/\/mymahotsav.com\/members\/me\/notifications\/\" target=\"_blank\" rel=\"noopener\">https:\/\/mymahotsav.com\/members\/me\/notifications\/<\/a>), where the bell carries the unread count.<\/p>\n<p><strong>Q: Why is my review email delayed?<\/strong><br \/>A: Usually because the review is on a moderation hold. If a review has to be approved before it appears, your alert arrives when the review goes live. Ordinary mail delays and spam filtering can add to that, which is why the notifications inbox is worth checking first.<\/p>\n<p><strong>Q: How do I fix missing review notifications?<\/strong><br \/>A: Work through it in this order &mdash; check the notifications inbox to see whether the alert was raised, search your spam and promotions folders, confirm the email address on your account is current, and confirm the listing sits under the account you are signed in with. If all four check out and the alert is genuinely absent, contact support.<\/p>\n<p><strong>Q: Can I change the address my review alerts go to?<\/strong><br \/>A: There is no separate address just for review alerts. They follow the email address on your account, so updating that address under the profile dropdown &rarr; <strong>Settings<\/strong> changes where every alert arrives.<\/p>\n<p><strong>Q: How is this different from the alerts the moderators get?<\/strong><br \/>A: You are told as the owner of the listing, so you can read and answer the review. The site&rsquo;s moderators are told separately about reviews that need checking or approving. You cannot see or manage that moderation queue, and it never replaces your owner alert.<\/p>\n<div style=\"display:none\" aria-hidden=\"true\" data-mahi=\"context\">\nAlso asked as: does MyMahotsav tell me when someone reviews my listing, how do I get an alert for a new review on my business listing, where do listing review notifications go, why am I not getting review emails for my listing, how do I turn on review notifications for Utsav Listings, who gets notified when a customer reviews my temple or venue listing, my review alert never arrived what do I check, can I change the email address my listing review alerts are sent to, why is my new review notification delayed, where is the notifications bell on MyMahotsav. Applies to: Utsav Listings &mdash; Reviews &amp; Ratings; listing owner review notifications. Where to find it: profile dropdown or bell icon &gt; Notifications &gt; View Notifications, direct link https:\/\/mymahotsav.com\/members\/me\/notifications\/ &mdash; a sign-in box instead of the list means the member is not signed in. Canonical facts: review alerts to the listing owner are automatic and always on; no member-facing opt-in, opt-out or per-listing switch exists; listing reviews are NOT one of the rows in the member notification preferences grid, which covers mentions, replies, connections and community activity only; the alert is delivered to the email address on the owner&#8217;s account AND as an entry in the on-site notifications inbox with an unread count on the header bell; delivery is triggered when the review becomes live, so a review held for moderation delays the alert; alerts follow listing ownership, so co-managers on other accounts are not notified; changing where alerts arrive means changing the account email address under profile dropdown > Settings; in the inbox each row has mark-as-read and delete icons, plus Unread\/Read tabs, a type filter, Sort by date and Bulk Actions; marking read or deleting an alert never removes the review itself; admin\/moderator review notifications are separate and not member-visible. Video walkthrough: https:\/\/mymahotsav.com\/kb-img\/get-notified-when-someone-reviews-your-listing-mszgi65f-walkthrough.mp4\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Utsav Listings alerts the listing owner automatically whenever a new review is posted on one of their listings \u2014 there is nothing to switch on. The alert goes to the email address on your account and appears in your notifications inbox as soon as the review is live, although a review waiting for approval can delay it.<\/p>\n","protected":false},"author":3,"featured_media":6971,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[379],"glossaries":[],"doc_tag":[316],"knowledge_base":[78],"class_list":["post-6970","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-reviews-ratings","doc_tag-learn","knowledge_base-mm-guides"],"year_month":"2026-09","word_count":2130,"total_views":"25","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Tarak Gorai","author_nicename":"tarakgorai","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/tarakgorai\/"},"doc_category_info":[{"term_name":"Reviews &amp; Ratings","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/reviews-ratings\/"}],"doc_tag_info":[{"term_name":"Learn","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/learn\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Get Notified When Someone Reviews You<\/title>\n<meta name=\"description\" content=\"Utsav Listings alerts you when someone reviews your listing \u2014 by email and in your notifications inbox. See where alerts land and fix missing ones.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-listings\/managing-your-listings\/reviews-ratings\/review-notifications-for-owners\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Get Notified When Someone Reviews Your Listing\" \/>\n<meta property=\"og:description\" content=\"MyMahotsav emails you when a new review lands on a listing you own, so you can reply fast.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-listings\/managing-your-listings\/reviews-ratings\/review-notifications-for-owners\/\" \/>\n<meta property=\"og:site_name\" content=\"KnowledgeBase\u2122\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdnx.mymahotsav.com\/wp-content\/uploads\/sites\/3\/2026\/08\/19031730\/thumb-642.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Get Notified When Someone Reviews Your Listing\" \/>\n<meta name=\"twitter:description\" content=\"By default Utsav Listings emails the owner when a new review is posted. 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