{"id":8318,"date":"2026-08-24T19:45:54","date_gmt":"2026-08-24T18:45:54","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/uncategorized\/set-up-service-taxes-2\/"},"modified":"2026-08-31T16:24:45","modified_gmt":"2026-08-31T15:24:45","password":"","slug":"set-up-service-taxes","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-bookings\/discounts-gift-cards-taxes-loyalty\/set-up-service-taxes\/","title":{"rendered":"Set up taxes for your services (for service providers)"},"content":{"rendered":"<div style=\"background:#f3f0fb;border-left:4px solid #7c5cbf;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128100; <strong>Who this is for<\/strong><br \/>Service providers who take bookings on Utsav Bookings&trade; and need to charge tax &mdash; GST, VAT, a city or state rate, or a fixed levy &mdash; on the services they sell. You will need your own provider account, because Taxes sits inside your Tenant Dashboard. Customers never see this screen; they only see the tax on their booking total.<\/div>\n<h2>Quick answer<\/h2>\n<p><strong>Open your Tenant Dashboard, select Taxes in the left-hand menu, then select NEW TAX. Give the rate a name and an amount, choose whether the amount is a percentage or a fixed sum, and limit it to the locations and services it applies to. Leave Incorporate into price switched off so the tax is added on top of your price and is recorded separately from your service revenue, switch Enabled on, then select CREATE. You can add as many rates as you need &mdash; one per location, one per service, or a single rate that covers everything.<\/strong><\/p>\n<figure style=\"margin:28px 0 42px;\"><video controls preload=\"metadata\" playsinline style=\"width:100%;aspect-ratio:16\/9;border:0;border-radius:10px;box-shadow:0 5px 25px rgba(0,0,0,0.12);display:block;background:#000;\" src=\"https:\/\/mymahotsav.com\/kb-img\/set-up-taxes-for-your-services-for-service-providers-mt7l04cl-walkthrough.mp4\">Your browser cannot play this video. Follow the written steps below instead.<\/video><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">Video walkthrough &mdash; adding a tax rate from the Taxes screen in your Tenant Dashboard.<\/figcaption><\/figure>\n<h2>Before you begin<\/h2>\n<ul>\n<li>Sign in with the account that runs your services. Your name appears at the top right of the dashboard &mdash; check it is the right one before you start.<\/li>\n<li>Open your <strong>Tenant Dashboard<\/strong> from the profile dropdown at the top right, or from the Utsav Bookings menu, then select <strong>Taxes<\/strong> in the left-hand menu. The direct link is <strong>https:\/\/mymahotsav.com\/utsav-bookings\/tenant-dashboard\/?module=tax<\/strong><\/li>\n<li>If a sign-in box appears instead of the Taxes screen, you are not signed in. Sign in and open the link again.<\/li>\n<li>Know the rate you need to charge and what it is called locally &mdash; a member of your finance team or your accountant is the right person to confirm the figure. Utsav Bookings applies whatever you enter; it does not work the rate out for you.<\/li>\n<li>Have your locations and services set up first, so you can point the tax at the right ones. If you only run one location, you can leave the tax applying to everything.<\/li>\n<\/ul>\n<h2>Step 1 &mdash; Open the Taxes screen<\/h2>\n<p>Select <strong>Taxes<\/strong> in the left-hand menu of your Tenant Dashboard. The screen lists every tax rate you already have, with its <strong>ID<\/strong>, <strong>NAME<\/strong>, <strong>AMOUNT<\/strong>, the <strong>LOCATIONS<\/strong> it covers and its <strong>STATUS<\/strong>. In the picture below there is one rate already &mdash; US TAX at 5.00%, covering United States, and Enabled.<\/p>\n<p>Two controls matter here, both ringed in the picture: the <strong>quick search<\/strong> box (1), which filters the list, and the <strong>NEW TAX<\/strong> button (2) at the top right, which is how you add a rate.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/set-up-taxes-for-your-services-for-service-providers-mt7l04cl-01.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/set-up-taxes-for-your-services-for-service-providers-mt7l04cl-01.png\" alt=\"The Taxes screen in the Tenant Dashboard, with the quick search box ringed as 1 and the NEW TAX button ringed as 2\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The Taxes screen as you first see it. The quick search box (1) filters the list; NEW TAX (2) starts a new rate.<\/figcaption><\/figure>\n<h2>Step 2 &mdash; Check the rate is not already there<\/h2>\n<p>Before you add anything, type the name of the tax into the <strong>quick search<\/strong> box &mdash; GST, VAT, or whatever you call it &mdash; and see what comes back. Two rates that do the same job will both be applied to a booking, so a quick look here saves you an awkward refund later.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/set-up-taxes-for-your-services-for-service-providers-mt7l04cl-02.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/set-up-taxes-for-your-services-for-service-providers-mt7l04cl-02.png\" alt=\"GST typed into the quick search box on the Taxes screen, with the existing US TAX rate still listed below\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">Searching the list for GST. Nothing matching comes back here, so the rate needs creating.<\/figcaption><\/figure>\n<p>If the rate already exists and only the figure has changed, do not create a second one. Use the <strong>&hellip;<\/strong> menu at the end of its row to edit it instead.<\/p>\n<h2>Step 3 &mdash; Select NEW TAX<\/h2>\n<p>Select <strong>NEW TAX<\/strong> at the top right. The list behind dims, as in the picture below, and the new-tax panel opens over it. Give it a moment on a slow connection.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/set-up-taxes-for-your-services-for-service-providers-mt7l04cl-03.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/set-up-taxes-for-your-services-for-service-providers-mt7l04cl-03.png\" alt=\"The Taxes list dimmed behind the panel that opens after selecting NEW TAX\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The list dims as the new-tax panel opens over it. If the panel does not appear, refresh the page and try again &mdash; see Troubleshooting.<\/figcaption><\/figure>\n<h2>Step 4 &mdash; Fill in the tax and create it<\/h2>\n<p>Work down the panel:<\/p>\n<ol>\n<li><strong>Name<\/strong> &mdash; what the tax is called. This is the wording your customer sees on the booking total, so use the everyday name: <strong>GST<\/strong>, <strong>VAT<\/strong>, <strong>Service tax<\/strong>. Avoid internal codes.<\/li>\n<li><strong>Amount<\/strong> &mdash; the figure itself, for example <strong>18<\/strong>.<\/li>\n<li><strong>Amount type<\/strong> &mdash; choose <strong>percentage<\/strong> for a rate that scales with the price, or a <strong>fixed<\/strong> sum for a flat charge added to every booking regardless of price.<\/li>\n<li><strong>Locations<\/strong> &mdash; the locations this tax applies to. Leave it covering everything if the same rate applies wherever you trade; pick specific locations if the rate differs by city, state or country.<\/li>\n<li><strong>Services<\/strong> &mdash; the services this tax applies to. Use this when only some of what you sell is taxable, or is taxed at a different rate.<\/li>\n<li><strong>Incorporate into price<\/strong> &mdash; leave this <strong>off<\/strong> to add the tax on top of your price, so it is shown and recorded as tax. Switch it <strong>on<\/strong> only if your advertised price is already tax-inclusive and you want the tax worked back out of it.<\/li>\n<li><strong>Enabled<\/strong> &mdash; switch on when you want the rate to start applying. Leave it off if you are setting up a rate ahead of a change of law and do not want it charged yet.<\/li>\n<li>Select <strong>CREATE<\/strong>.<\/li>\n<\/ol>\n<p>The panel closes and your new rate appears in the list, with its amount, locations and an <strong>Enabled<\/strong> status. Make a test booking on one of the services you scoped it to and check the total &mdash; the tax should appear as its own line, not folded into the price.<\/p>\n<div style=\"background:#f4f6f8;border-left:4px solid #9aa4b2;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#8505;&#65039; <strong>Note<\/strong><br \/>A tax you create here applies from the moment it is enabled &mdash; it does not change bookings that were already taken and paid for. If a rate changes, create or edit it on the day it takes effect, and settle anything earlier at the old rate.<\/div>\n<h2>Step 5 &mdash; Check your service names on the Services screen<\/h2>\n<p>If you scoped the tax to particular services, it is worth opening <strong>Services<\/strong> in the left-hand menu to confirm you picked the right ones. This screen lists every service you sell, with its <strong>CATEGORY<\/strong>, <strong>PRICE<\/strong> and <strong>DURATION<\/strong> &mdash; so you can see at a glance which prices your new tax now sits on top of.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/set-up-taxes-for-your-services-for-service-providers-mt7l04cl-04.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/set-up-taxes-for-your-services-for-service-providers-mt7l04cl-04.png\" alt=\"The Services screen in the Tenant Dashboard listing two services with their category, price and duration\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The Services screen. Names here are exactly what you choose from in the tax panel&rsquo;s Services field.<\/figcaption><\/figure>\n<p>Add a new service later and it will not be covered by a tax that is scoped to a named list. Come back to <strong>Taxes<\/strong>, edit the rate from its <strong>&hellip;<\/strong> menu, and add the new service to it.<\/p>\n<h2>Keeping tax separate from your service revenue<\/h2>\n<p>Tax is money you are collecting on someone else&rsquo;s behalf, so it should never be mixed in with what you earned. Two settings keep that separation clean:<\/p>\n<ul>\n<li>Leave <strong>Incorporate into price<\/strong> switched off. The tax is then added on top of the service price and carried as tax, rather than being absorbed into the price you were paid for the work.<\/li>\n<li>Keep one rate per real-world tax. If you owe two separate taxes, create two rates rather than adding the percentages together &mdash; that way each one can be traced and reported on its own.<\/li>\n<\/ul>\n<p>You can see what was charged on any individual booking by opening <strong>Payments<\/strong> in the left-hand menu and viewing that booking&rsquo;s details, where the tax is listed alongside the service price. There is no separate tax report, so if you need a period total for a return, take the figures from your payment records or your accounting software.<\/p>\n<h2>Tips and best practices<\/h2>\n<ul>\n<li>Name the tax the way your customer would recognise it. &ldquo;GST 18%&rdquo; reads better on a booking total than &ldquo;TX-2&rdquo;.<\/li>\n<li>Use a percentage for anything proportional to price, and a fixed amount only for genuinely flat charges such as a per-booking levy.<\/li>\n<li>Scope by location first, then by service. Most providers need one rate per location and nothing more.<\/li>\n<li>Set a rate up in advance with <strong>Enabled<\/strong> switched off when you know a change is coming, then switch it on the day it takes effect.<\/li>\n<li>After any change, take one test booking and read the total from the customer&rsquo;s side. It is the fastest check that exists.<\/li>\n<\/ul>\n<div style=\"background:#eef8f0;border-left:4px solid #2e9e5b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#127919; <strong>Best practice<\/strong><br \/>Check the rate with whoever handles your accounts before you enable it, and write down when it started. Utsav Bookings charges exactly what you enter and applies it from the moment you enable it, so an incorrect figure keeps being charged until someone notices &mdash; and refunding it afterwards is far more work than getting it right once.<\/div>\n<div style=\"background:#fff6f1;border-left:4px solid #e0592b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128161; <strong>Tip<\/strong><br \/>Trading in more than one place? Create one rate per location and give each a name that includes the place &mdash; &ldquo;GST &ndash; Pune&rdquo;, &ldquo;GST &ndash; Dubai&rdquo;. The LOCATIONS column on the Taxes list then tells you at a glance that every location is covered exactly once.<\/div>\n<h2>Troubleshooting<\/h2>\n<h3>The screen dims but no form appears<\/h3>\n<p><strong>Cause:<\/strong> the new-tax panel started opening but did not finish loading &mdash; usually a slow or interrupted connection, or a browser extension blocking part of the page. <strong>Fix:<\/strong> press Esc or refresh the page, then select <strong>NEW TAX<\/strong> again. If it happens repeatedly, try a different browser or turn off ad-blocking extensions for the site, and use a full-width browser window rather than a narrow one. <strong>Escalate if:<\/strong> the list still dims with no panel after a refresh in a second browser &mdash; send support the time you tried and the browser you used.<\/p>\n<h3>I cannot see Taxes in the left-hand menu<\/h3>\n<p><strong>Cause:<\/strong> you are signed in with a personal account rather than the provider account, or your plan does not include this part of the dashboard. <strong>Fix:<\/strong> check the name at the top right of the dashboard and switch accounts if it is not your provider account. Then open the direct Taxes link again. If a sign-in box appears, you are signed out. <strong>Escalate if:<\/strong> you are signed in as the provider and Taxes is still missing &mdash; ask support to confirm what your plan includes.<\/p>\n<h3>The tax is not showing on a booking<\/h3>\n<p><strong>Cause:<\/strong> the rate is disabled, or its locations and services do not match the booking that was taken. <strong>Fix:<\/strong> open <strong>Taxes<\/strong> and look at the <strong>STATUS<\/strong> column &mdash; it should read Enabled. Then open the rate from its <strong>&hellip;<\/strong> menu and check that the location and the service being booked are both included. A service added after the tax was created will not be covered until you add it. <strong>Escalate if:<\/strong> the rate is enabled and correctly scoped but still does not appear on a new test booking.<\/p>\n<h3>The price looks the same as before I added the tax<\/h3>\n<p><strong>Cause:<\/strong> <strong>Incorporate into price<\/strong> is switched on, so the tax is being taken out of the existing price rather than added to it. The total does not move; only the split between service revenue and tax does. <strong>Fix:<\/strong> edit the rate and switch <strong>Incorporate into price<\/strong> off if you meant the customer to pay the tax on top. <strong>Escalate if:<\/strong> the setting is off and the total still has not changed on a fresh booking.<\/p>\n<h2>FAQ<\/h2>\n<p><strong>Q: Can I set a different tax rate per location?<\/strong><br \/>A: Yes. Create one rate per location and use the <strong>Locations<\/strong> field in the tax panel to say which one it covers. The <strong>LOCATIONS<\/strong> column on the Taxes list shows you at a glance which places each rate applies to, so you can check every location is covered once and only once.<\/p>\n<p><strong>Q: Should I use a percentage or a fixed tax?<\/strong><br \/>A: Use a percentage when the tax scales with the price &mdash; that covers almost every sales tax, GST and VAT. Use a fixed amount only for a flat, per-booking charge that is the same however much the service costs. If you are unsure, a percentage is nearly always the right choice.<\/p>\n<p><strong>Q: How do I keep tax separate from my service revenue?<\/strong><br \/>A: Leave <strong>Incorporate into price<\/strong> switched off. The tax is then added on top of the service price and carried as tax rather than being absorbed into your earnings. Keep one rate per real-world tax rather than combining percentages, so each can be traced on its own, and read the tax charged on any booking from that booking&rsquo;s details on the <strong>Payments<\/strong> screen.<\/p>\n<p><strong>Q: Can I add more than one tax to the same service?<\/strong><br \/>A: Yes. Create each one as its own rate and scope both to that service &mdash; useful where a national and a local tax both apply. Each is calculated on the service price and listed separately.<\/p>\n<p><strong>Q: What happens to bookings that were already taken?<\/strong><br \/>A: They keep the tax that applied when they were made. A new or edited rate applies to bookings taken after you enable it, so create the rate on the day the change takes effect.<\/p>\n<p><strong>Q: How do I stop charging a tax?<\/strong><br \/>A: Open <strong>Taxes<\/strong>, use the <strong>&hellip;<\/strong> menu at the end of the rate&rsquo;s row and switch <strong>Enabled<\/strong> off. That stops it applying to new bookings while keeping the rate and its history, which is safer than deleting it.<\/p>\n<p><strong>Q: Where do customers see the tax?<\/strong><br \/>A: On the booking total when they book, and on their booking confirmation. They never see the Taxes screen &mdash; it is part of your Tenant Dashboard only.<\/p>\n<div style=\"display:none\" aria-hidden=\"true\" data-mahi=\"context\">\nAlso asked as: how do I add tax to my services on Utsav Bookings, set up GST for my bookings, add a VAT rate to my services, create a tax rate as a service provider, charge tax on appointments, set a different tax per location, percentage vs fixed tax on bookings, how do I keep tax separate from my service revenue, where is the Taxes screen in the Tenant Dashboard, how do I stop charging a tax, why is tax not showing on a booking, tax settings for tenants. Applies to: Utsav Bookings \u2014 tax rates for service providers (tenants). Where to find it: Tenant Dashboard (profile dropdown or the Utsav Bookings menu) > Taxes > NEW TAX; direct link https:\/\/mymahotsav.com\/utsav-bookings\/tenant-dashboard\/?module=tax \u2014 a sign-in box instead of the screen means the member is not signed in. Canonical facts: Taxes is a Tenant Dashboard module for service providers only; the list shows ID, NAME, AMOUNT, LOCATIONS and STATUS, with a quick search box and a per-row &#8230; menu for edit; NEW TAX opens a panel over the dimmed list; the panel&#8217;s fields are Name, Amount, Amount type (percentage or fixed), Locations, Services, an Incorporate into price toggle and an Enabled toggle, submitted with CREATE; leaving Incorporate into price off adds the tax on top of the service price and keeps it separate from service revenue, switching it on takes the tax out of a tax-inclusive price; scope a rate by location and\/or service, and create one rate per real-world tax rather than adding percentages together; a service created after the tax must be added to the rate manually; rates apply from the moment they are enabled and do not change bookings already taken; disable rather than delete to stop charging; tax charged on an individual booking is visible in that booking&#8217;s details on the Payments screen and there is no separate tax report; service names come from the Services screen (Tenant Dashboard > Services). Video walkthrough: https:\/\/mymahotsav.com\/kb-img\/set-up-taxes-for-your-services-for-service-providers-mt7l04cl-walkthrough.mp4\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>To add a tax on Utsav Bookings, open your Tenant Dashboard, choose Taxes in the left-hand menu and select NEW TAX, then give the rate a name and an amount and choose whether it is a percentage or a fixed sum. Limit it to the locations and services it applies to, and leave Incorporate into price switched off so the tax is added on top of your price and stays separate from your service revenue.<\/p>\n","protected":false},"author":3,"featured_media":8320,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[421],"glossaries":[],"doc_tag":[316],"knowledge_base":[78],"class_list":["post-8318","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-discounts-gift-cards-taxes-loyalty","doc_tag-learn","knowledge_base-mm-guides"],"year_month":"2026-09","word_count":2551,"total_views":"20","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"","author_nicename":"","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/"},"doc_category_info":[{"term_name":"Discounts, Gift Cards, Taxes &amp; Loyalty","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/discounts-gift-cards-taxes-loyalty\/"}],"doc_tag_info":[{"term_name":"Learn","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/learn\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Set Up Taxes for Your Services (Providers)<\/title>\n<meta name=\"description\" content=\"Set up percentage or fixed taxes per location or service on Utsav Bookings\u2122 and keep tax accounting separate from your service revenue.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-bookings\/discounts-gift-cards-taxes-loyalty\/set-up-service-taxes\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta 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