{"id":9213,"date":"2026-08-29T07:33:01","date_gmt":"2026-08-29T06:33:01","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/uncategorized\/rating-vendor-stores\/"},"modified":"2026-08-29T07:33:01","modified_gmt":"2026-08-29T06:33:01","password":"","slug":"rating-vendor-stores","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-market\/vendor-reviews-ratings-seller-badges\/rating-vendor-stores\/","title":{"rendered":"Rating &#038; Reviewing Vendor Stores on Utsav Market"},"content":{"rendered":"<div style=\"background:#f3f0fb;border-left:4px solid #7c5cbf;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128100; <strong>Who this is for<\/strong><br \/>Any signed-in MyMahotsav member who wants to rate a vendor store on Utsav Market and leave a written review of what the shop was like to deal with. You do not need to be a vendor, and you do not need to have placed an order first &mdash; you only need to be signed in.<\/div>\n<h2>Quick answer<\/h2>\n<p><strong>To rate a vendor store on Utsav Market, open the vendor&rsquo;s store page, select the Reviews tab and choose Write a Review. Give the store a star rating out of five, add a short title and your comments, then select Submit. You need to be signed in to your MyMahotsav account, but you do not need to have bought anything from the vendor first. Your review appears publicly on that vendor&rsquo;s store page, under the same Reviews tab.<\/strong><\/p>\n<figure style=\"margin:28px 0 42px;\"><video controls preload=\"metadata\" playsinline style=\"width:100%;aspect-ratio:16\/9;border:0;border-radius:10px;box-shadow:0 5px 25px rgba(0,0,0,0.12);display:block;background:#000;\" src=\"https:\/\/mymahotsav.com\/kb-img\/rating-reviewing-vendor-stores-on-utsav-market-mtdzz4y2-walkthrough.mp4\">Your browser cannot play this video. <a href=\"https:\/\/mymahotsav.com\/kb-img\/rating-reviewing-vendor-stores-on-utsav-market-mtdzz4y2-walkthrough.mp4\" target=\"_blank\" rel=\"noopener\">Open the walkthrough video<\/a>.<\/video><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">Video walkthrough &mdash; opening a vendor store&rsquo;s Reviews tab on Utsav Market.<\/figcaption><\/figure>\n<h2>Before you begin<\/h2>\n<ul>\n<li>Be <strong>signed in<\/strong> to your MyMahotsav account. If a sign-in box appears where the review form should be, you are not signed in &mdash; sign in and return to the store page.<\/li>\n<li>You do <strong>not<\/strong> need to have ordered from the vendor. A purchase is not required to leave a store review.<\/li>\n<li>Know which vendor store you want to review. You can reach a store page from any of that vendor&rsquo;s product pages, or from the Utsav Market store list.<\/li>\n<li>The review controls live on the store&rsquo;s own <strong>Reviews<\/strong> tab &mdash; not on the store home, which shows the vendor&rsquo;s products. The direct address looks like <strong>mymahotsav.com\/utsav-market\/store-listing\/&lt;store-name&gt;\/reviews\/<\/strong> &mdash; for example, <a href=\"https:\/\/mymahotsav.com\/utsav-market\/store-listing\/holistic-health\/reviews\/\" target=\"_blank\" rel=\"noopener\">the Reviews tab for Holistic Health Ayurveda<\/a>.<\/li>\n<li>Have your thoughts ready: an overall star rating, a short title, and a few sentences about your experience.<\/li>\n<\/ul>\n<h2>Step 1 &mdash; Open the store&rsquo;s Reviews tab<\/h2>\n<ol>\n<li>Open the vendor&rsquo;s store page on Utsav Market.<\/li>\n<li>Scroll to the row of tabs below the store banner: <strong>Products<\/strong>, <strong>Terms and Conditions<\/strong>, <strong>Reviews<\/strong> and <strong>Vendor Biography<\/strong>.<\/li>\n<li>Select <strong>Reviews<\/strong>.<\/li>\n<\/ol>\n<p>The Reviews tab lists every review the store has already received, with a <strong>Write a Review<\/strong> button just above the list. If the vendor is new, you will simply see <em>No Reviews found<\/em> and <em>No ratings found yet!<\/em> beside the store name &mdash; that is normal, and you can still be the first to review.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/rating-reviewing-vendor-stores-on-utsav-market-mtdzz4y2-01.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/rating-reviewing-vendor-stores-on-utsav-market-mtdzz4y2-01.png\" alt=\"A vendor store page on Utsav Market with the Reviews tab open, showing the Write a Review button and the message No Reviews found.\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The Reviews tab on a vendor store page. The <strong>Write a Review<\/strong> button sits directly below the tab row, above the list of existing reviews.<\/figcaption><\/figure>\n<h2>Step 2 &mdash; Select Write a Review<\/h2>\n<ol>\n<li>Select <strong>Write a Review<\/strong>.<\/li>\n<li>Wait a moment while the review form loads &mdash; it opens as a panel over the store page rather than taking you to a new page.<\/li>\n<li>Check the heading. It reads <strong>Share your Experience with<\/strong> followed by the store&rsquo;s name, so you can be certain you are reviewing the right vendor.<\/li>\n<\/ol>\n<div style=\"background:#f4f6f8;border-left:4px solid #9aa4b2;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#8505;&#65039; <strong>Note<\/strong><br \/><strong>Who can leave a store review.<\/strong> Any signed-in MyMahotsav member can review any vendor store on Utsav Market. There is no purchase check on store reviews, so you can rate a shop you have browsed, asked a question of, or ordered from. If you are signed out, the store page shows a sign-in prompt in place of the form.<\/div>\n<h2>Step 3 &mdash; Give your star rating and write your review<\/h2>\n<p>The store review form has three parts:<\/p>\n<ol>\n<li><strong>Your star rating.<\/strong> Select from one to five stars for the store overall. One star is poor, five is excellent.<\/li>\n<li><strong>Title.<\/strong> A short summary line, such as &ldquo;Carefully packed and quick to answer questions&rdquo;. This is the first thing other shoppers read.<\/li>\n<li><strong>Your Review.<\/strong> The main text. Say what the store was actually like &mdash; how quickly your order was dispatched, how well it was packaged, the quality of what arrived, and how the vendor communicated with you.<\/li>\n<\/ol>\n<p>The store review is a single overall star rating rather than a separate score per topic, so put the detail about shipping, packaging, quality and communication into your written review. If you want to score those things individually, review the <em>item<\/em> instead: an individual product&rsquo;s own Reviews section carries separate ratings for things like dispatch speed, packaging, product quality and vendor responsiveness.<\/p>\n<h2>Step 4 &mdash; Select Submit<\/h2>\n<ol>\n<li>Read your review back once. Check the star rating matches what you have written.<\/li>\n<li>Select <strong>Submit<\/strong>.<\/li>\n<li>The panel closes and returns you to the store&rsquo;s Reviews tab.<\/li>\n<\/ol>\n<div style=\"background:#f4f6f8;border-left:4px solid #9aa4b2;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#8505;&#65039; <strong>Note<\/strong><br \/><strong>Where your review is shown.<\/strong> Store reviews are public. Yours appears on the vendor&rsquo;s store page under the <strong>Reviews<\/strong> tab, alongside everyone else&rsquo;s, and it counts towards the star rating shown beside the store name at the top of the page &mdash; the line that reads <em>No ratings found yet!<\/em> until a store has been rated. Write it as something a stranger will read.<\/div>\n<h2>Finding a different vendor store to review<\/h2>\n<p>If you are not already on the store you want, use the search box that sits at the top of every Utsav Market page. As its prompt says, it searches <strong>departments, categories and products<\/strong> &mdash; so search for something the vendor sells, open one of their items, and use the store name or vendor details on that product page to reach their store. From there, follow Step 1 above.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/rating-reviewing-vendor-stores-on-utsav-market-mtdzz4y2-02.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/rating-reviewing-vendor-stores-on-utsav-market-mtdzz4y2-02.png\" alt=\"The Utsav Market header, with the search button beside the search box ringed.\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The site-wide search box runs across the top of every Utsav Market page. Type what you are after, then select the search button, ringed in the picture.<\/figcaption><\/figure>\n<p>Select the search button with the box empty and nothing is searched: the suggestions panel drops down with a few popular requests, and a <strong>Please fill out this field<\/strong> prompt points at the box. Type a word or two first, then search again.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/rating-reviewing-vendor-stores-on-utsav-market-mtdzz4y2-03.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/rating-reviewing-vendor-stores-on-utsav-market-mtdzz4y2-03.png\" alt=\"The Utsav Market search panel open with popular requests listed and a Please fill out this field prompt beside the ringed search button.\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">Searching with an empty box opens the suggestions panel and shows a <strong>Please fill out this field<\/strong> prompt beside the ringed search button.<\/figcaption><\/figure>\n<p>To look for a shop by its <em>name<\/em> rather than by what it sells, use the Utsav Market store list instead &mdash; it has its own filter panel built for finding vendors.<\/p>\n<h2>Tips and best practices<\/h2>\n<ul>\n<li>Give the rating that matches the words. A five-star score above a list of complaints helps nobody.<\/li>\n<li>Be specific and factual: what you bought, how long it took, how it arrived, whether questions were answered.<\/li>\n<li>Keep personal details out of it. Your review is public, so leave out order numbers, addresses and phone numbers.<\/li>\n<li>If something went wrong, contact the vendor first through the store page &mdash; most problems are quicker to fix directly than through a review.<\/li>\n<li>Review the store for the <em>service<\/em> and the product page for the <em>item<\/em>. Two different reviews, two different places.<\/li>\n<\/ul>\n<div style=\"background:#fff6f1;border-left:4px solid #e0592b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128161; <strong>Tip<\/strong><br \/>Write the review while the order is fresh &mdash; ideally the day it arrives. You will remember how well it was packed and how quickly the vendor replied, which is exactly the detail other shoppers are looking for.<\/div>\n<div style=\"background:#eef8f0;border-left:4px solid #2e9e5b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#127919; <strong>Best practice<\/strong><br \/>Open with one honest sentence that sums up the shop, then add two or three lines of detail. A short, concrete review such as &ldquo;Dispatched the next morning, wrapped well, and the vendor answered my question within the hour&rdquo; is far more use than a long complaint or a bare five stars.<\/div>\n<h2>Troubleshooting<\/h2>\n<h3>A sign-in box appears instead of the review form<\/h3>\n<p><strong>Cause:<\/strong> You are signed out, or your session has expired while you were browsing. <strong>Fix:<\/strong> Sign in to your MyMahotsav account, return to the store page, select the <strong>Reviews<\/strong> tab and choose <strong>Write a Review<\/strong> again. <strong>Escalate if:<\/strong> You are certain you are signed in &mdash; your name shows at the top of the page &mdash; and the sign-in box still appears; contact support through the <strong>Help<\/strong> menu.<\/p>\n<h3>There is no Write a Review button on the store page<\/h3>\n<p><strong>Cause:<\/strong> You are on the store home, which shows the vendor&rsquo;s products and sorting controls. The review controls only appear on the store&rsquo;s <strong>Reviews<\/strong> tab. <strong>Fix:<\/strong> Select <strong>Reviews<\/strong> in the tab row below the store banner, or open the store address with <strong>\/reviews\/<\/strong> on the end. <strong>Escalate if:<\/strong> The Reviews tab itself is missing from the store page.<\/p>\n<h3>Write a Review does nothing when selected<\/h3>\n<p><strong>Cause:<\/strong> The form is fetched when you select the button, so a slow or interrupted connection can leave it hanging. <strong>Fix:<\/strong> Wait a few seconds, then refresh the page and select <strong>Write a Review<\/strong> again. If you use an ad or script blocker, allow the page and reload. <strong>Escalate if:<\/strong> The form still will not open after a refresh on a second browser or device.<\/p>\n<h3>Your review is not showing on the store page<\/h3>\n<p><strong>Cause:<\/strong> The store page in front of you is an older copy loaded before you submitted. <strong>Fix:<\/strong> Refresh the store&rsquo;s <strong>Reviews<\/strong> tab and look again; new reviews can take a short while to show for everyone. <strong>Escalate if:<\/strong> Your review is still missing a day later &mdash; contact support through the <strong>Help<\/strong> menu with the store name and roughly when you submitted it.<\/p>\n<h2>FAQ<\/h2>\n<p><strong>Q: Do I need to buy something before I can review a vendor?<\/strong><br \/>A: No. A purchase is not required for a store review on Utsav Market. Any signed-in MyMahotsav member can open a vendor&rsquo;s Reviews tab and leave a rating. Being signed in is the only condition.<\/p>\n<p><strong>Q: What parameters can I rate besides the overall star score?<\/strong><br \/>A: On the store review form itself, the rating is a single overall score out of five, plus a title and your written review &mdash; so describe shipping, packaging, quality and communication in the text. If you want to score those separately, review the individual product instead: a product&rsquo;s own Reviews section carries extra ratings for things like dispatch speed, packaging, product quality and vendor responsiveness.<\/p>\n<p><strong>Q: Where do my reviews show up publicly?<\/strong><br \/>A: On the vendor&rsquo;s store page, under the <strong>Reviews<\/strong> tab, listed with every other review of that shop. Your rating also feeds the star score shown beside the store name at the top of the page, which shoppers see before they open the tab.<\/p>\n<p><strong>Q: What is the difference between reviewing a store and reviewing a product?<\/strong><br \/>A: A store review is about the vendor &mdash; how they packed, dispatched and communicated. A product review is about one item and sits on that item&rsquo;s own page. If a specific item disappointed you but the shop handled it well, review them separately rather than marking the store down.<\/p>\n<p><strong>Q: Can I change or remove a review after submitting it?<\/strong><br \/>A: The store review form has no edit or delete control of its own, so once a review is submitted you cannot amend it yourself. If you need one changed or taken down, contact the support team through the <strong>Help<\/strong> menu with the store name and the review.<\/p>\n<p><strong>Q: Will the vendor know it was me?<\/strong><br \/>A: Yes &mdash; store reviews are public and are shown against your MyMahotsav account, not anonymously. Write what you would be happy to say to the vendor directly.<\/p>\n<h2>Related articles<\/h2>\n<ul>\n<li>What is Utsav Market?<\/li>\n<li>Seller badges and vendor ratings on Utsav Market<\/li>\n<li>Review integrity and vendor responses<\/li>\n<\/ul>\n<div style=\"display:none\" aria-hidden=\"true\" data-mahi=\"context\">\nAlso asked as: How do I review a vendor store on Utsav Market? How do I rate a seller on Utsav Market? Where is the Write a Review button on a store page? Do I have to buy something before I can review a shop on Utsav Market? How do I give a vendor 5 stars? Can I rate shipping and packaging separately? Where do store reviews appear? How do I leave feedback for an Utsav Market vendor? Can I edit or delete a store review? Why does a sign-in box appear instead of the review form? Applies to: Utsav Market \u2014 vendor store reviews and ratings (Product Marketplace > Vendor Reviews, Ratings &#038; Seller Badges; SA-UTM-0625). Where to find it: vendor store page > Reviews tab > &#8220;Write a Review&#8221; button, e.g. https:\/\/mymahotsav.com\/utsav-market\/store-listing\/holistic-health\/reviews\/ \u2014 the store home does not carry the review controls, only the Reviews tab does. Canonical facts: any signed-in MyMahotsav member can leave a store review; NO purchase is required and there is no verified-buyer check on store reviews; a signed-out visitor sees a sign-in prompt in place of the form. The form opens as a panel over the store page (loaded when the button is selected, not present on first page load) and is headed &#8220;Share your Experience with <store name>&#8220;. It has exactly three inputs \u2014 a 1-5 star rating widget, Title, and Your Review \u2014 plus a Submit button. There is no per-parameter scoring on the STORE review form: shipping, packaging, quality and communication go in the written text. Per-criterion scores (dispatch speed, packaging, product quality, vendor responsiveness and similar) exist only on an individual PRODUCT&#8217;s own Reviews section, which is a different form on the product page. Reviews are public and non-anonymous, appear under the store&#8217;s Reviews tab, and feed the star rating shown beside the store name (a store with none shows &#8220;No ratings found yet!&#8221; and &#8220;No Reviews found&#8221;). There is no self-service edit or delete control for a submitted store review \u2014 route changes and removals through the Help menu to support. To reach a store you are not already on, the site-wide Utsav Market search box searches departments, categories and products (not store names) \u2014 open one of the vendor&#8217;s products and go to their store from there; to search by store name use the store list&#8217;s own filter panel. Video walkthrough: https:\/\/mymahotsav.com\/kb-img\/rating-reviewing-vendor-stores-on-utsav-market-mtdzz4y2-walkthrough.mp4\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>To rate a vendor store on Utsav Market, open the vendor&#8217;s store page, select the Reviews tab and choose Write a Review, then give the store a star rating out of five, add a short title and your comments, and select Submit. You only need to be signed in to your MyMahotsav account \u2014 you do not need to have bought anything first \u2014 and your review appears publicly on that vendor&#8217;s store page.<\/p>\n","protected":false},"author":3,"featured_media":9215,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[488],"glossaries":[],"doc_tag":[293],"knowledge_base":[78],"class_list":["post-9213","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-vendor-reviews-ratings-seller-badges","doc_tag-guides","knowledge_base-mm-guides"],"year_month":"2026-09","word_count":2270,"total_views":"16","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"","author_nicename":"","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/"},"doc_category_info":[{"term_name":"Vendor Reviews, Ratings &amp; Seller Badges","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/vendor-reviews-ratings-seller-badges\/"}],"doc_tag_info":[{"term_name":"Guides","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/guides\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Rating &amp; Reviewing Vendor Stores on Utsav Market<\/title>\n<meta name=\"description\" content=\"Rating vendor stores on Utsav Market: open the store&#039;s Reviews tab, choose Write a Review, add stars, a title and comments, then Submit. 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