{"id":9740,"date":"2026-08-31T06:51:33","date_gmt":"2026-08-31T05:51:33","guid":{"rendered":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/uncategorized\/vendor-store-credits-loyalty\/"},"modified":"2026-08-31T06:51:33","modified_gmt":"2026-08-31T05:51:33","password":"","slug":"vendor-store-credits-loyalty","status":"publish","type":"docs","link":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-market\/cashback-wallet-rewards\/vendor-store-credits-loyalty\/","title":{"rendered":"Rewarding Loyal Customers with Store-Specific Credits as a Vendor"},"content":{"rendered":"<div style=\"background:#f3f0fb;border-left:4px solid #7c5cbf;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128100; <strong>Who this is for<\/strong><br \/>Utsav Market vendors who run their own store and want to thank repeat buyers with a credit that can only be spent with them. You need your vendor account &mdash; the one your store is registered to. Shoppers do not need to do anything to set this up.<\/div>\n<h2>Quick answer<\/h2>\n<p><strong>You reward loyal customers by creating a store-specific credit on your Vendor Dashboard, under Coupons &rsaquo; Add Coupon. Give the credit a code, choose Fixed product discount, enter the amount you want to give back, then decide who qualifies by listing your loyal customers&rsquo; email addresses in Email Restrictions and capping Usage limit per user. Add a minimum spend and an expiry date, then click Create Coupon. The credit works only on your own products and is funded by you &mdash; it is not the sitewide Utsav Points wallet.<\/strong><\/p>\n<figure style=\"margin:28px 0 42px;\"><video controls preload=\"metadata\" playsinline style=\"width:100%;aspect-ratio:16\/9;border:0;border-radius:10px;box-shadow:0 5px 25px rgba(0,0,0,0.12);display:block;background:#000;\" src=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-walkthrough.mp4\">Your browser cannot play this video. Follow the written steps below instead.<\/video><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">A full walkthrough of creating a store-specific credit for loyal customers.<\/figcaption><\/figure>\n<h2>Before you begin<\/h2>\n<ul>\n<li>Sign in with your <strong>vendor account<\/strong> &mdash; the account your store belongs to. A store credit can only be created by the store owner.<\/li>\n<li>Open your <strong>Vendor Dashboard<\/strong> from your profile picture in the top-right corner, then choose <strong>Coupons<\/strong> in the left-hand menu and <strong>Add Coupon<\/strong>. The direct link is <strong>mymahotsav.com\/utsav-market\/sell-on-utsav-marketplace\/vendors-dashboard\/coupons\/?view=add_coupons<\/strong>.<\/li>\n<li>If a sign-in box appears instead of the coupon form, you are not signed in. Sign in and open the link again.<\/li>\n<li>Have your list ready: the <strong>email addresses<\/strong> your loyal customers use on MyMahotsav (the address on their orders), the <strong>amount<\/strong> you want to give them, any <strong>minimum spend<\/strong>, and the date you want the offer to end.<\/li>\n<li>Decide how you will tell those customers about the credit &mdash; an order note, a message, or your store page.<\/li>\n<\/ul>\n<div style=\"background:#f4f6f8;border-left:4px solid #9aa4b2;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#8505;&#65039; <strong>Note<\/strong><br \/>A vendor credit is a code you create and fund yourself, and it can only be spent on your products. It is not added to a customer&rsquo;s Utsav Points balance, and it is separate from any sitewide cashback or rewards the MyMahotsav team runs. The two can happily exist side by side.<\/div>\n<h2>Step 1 &mdash; Open the coupon form and name your credit<\/h2>\n<p>On your Vendor Dashboard, select <strong>Coupons<\/strong> in the left-hand menu, then <strong>Add Coupon<\/strong>. The blank <strong>Coupon<\/strong> form opens.<\/p>\n<p>Start with <strong>Coupon Title<\/strong>, ringed in the picture. This is the code your customers will type at checkout, so keep it short, memorable and in capitals &mdash; something like <strong>LOYALTY250<\/strong>. It is the only field besides the amount that you must fill in.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-01.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-01.png\" alt=\"The blank Coupon form on the vendor dashboard, with the Coupon Title field ringed.\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The blank form as you first see it. Start in <strong>Coupon Title<\/strong>, ringed here &mdash; this becomes the code your customers type.<\/figcaption><\/figure>\n<h2>Step 2 &mdash; Describe it, then choose a fixed amount<\/h2>\n<p>Use <strong>Description<\/strong> to record who the credit is for and why. Only you see this, so write the rule you have in your head &mdash; for example, a credit for customers who have placed three or more orders, valid on full-priced items, one redemption each. Six months from now it will remind you exactly what you promised.<\/p>\n<p>Now open <strong>Discount Type<\/strong>, ringed in the picture, and choose <strong>Fixed product discount<\/strong>. That takes a set sum off rather than a percentage, which is what makes it feel like a credit. Leave it on <strong>Percentage discount<\/strong> instead if you would rather give a proportion of the basket.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-02.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-02.png\" alt=\"The coupon form with a title and description filled in and the Discount Type list ringed, set to Fixed product discount.\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">With the code and a private description in place, set <strong>Discount Type<\/strong> &mdash; ringed here &mdash; to <strong>Fixed product discount<\/strong>.<\/figcaption><\/figure>\n<h2>Step 3 &mdash; Set the amount and choose who qualifies<\/h2>\n<p>This is the step that turns a general offer into a loyalty reward.<\/p>\n<ol>\n<li>In <strong>Amount<\/strong>, type the value of the credit as a plain number &mdash; <strong>250<\/strong> for a &#8377;250 credit. Do not add a currency symbol.<\/li>\n<li>In <strong>Email Restrictions<\/strong>, list the email addresses of the customers who have earned it, separated by commas. Three addresses are listed in the picture. Each address must match the one the customer uses on their MyMahotsav orders, or the code will be refused at checkout.<\/li>\n<li>In <strong>Usage Limit<\/strong>, ringed in the picture, set how many times the credit may be redeemed in total across everyone &mdash; <strong>100<\/strong> here. This is your ceiling on the whole campaign, so it is also your budget control.<\/li>\n<\/ol>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-03.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-03.png\" alt=\"Email Restrictions filled with three customer addresses and the Usage Limit field ringed, set to 100.\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The chosen customers&rsquo; addresses go in <strong>Email Restrictions<\/strong>; <strong>Usage Limit<\/strong>, ringed here, caps how many redemptions the credit allows in total.<\/figcaption><\/figure>\n<h2>Step 4 &mdash; Limit it to one use each, add an expiry, and protect your sale items<\/h2>\n<ol>\n<li>Set <strong>Usage limit per user<\/strong> to <strong>1<\/strong> so each loyal customer can claim the credit once. Together with the email list, this is what stops a thank-you becoming a standing discount.<\/li>\n<li>Click <strong>Expire Date<\/strong> and pick the day the offer should stop &mdash; <strong>2026-12-31<\/strong> in the picture. A credit with no end date runs until you remove it.<\/li>\n<li>Tick <strong>Exclude Sale Items<\/strong>, ringed in the picture, so the credit cannot be stacked on products you have already reduced. The note under the box explains the rest: a per-item credit will not apply to an item that is on sale.<\/li>\n<\/ol>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-04.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-04.png\" alt=\"Usage limit per user set to 1, an expiry date of 2026-12-31, and the Exclude Sale Items tickbox ringed.\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">One use per customer, a firm end date, and <strong>Exclude Sale Items<\/strong> &mdash; ringed here &mdash; ticked so the credit is not stacked on reduced stock.<\/figcaption><\/figure>\n<h2>Step 5 &mdash; Add a minimum spend and decide where the credit applies<\/h2>\n<ol>\n<li>In <strong>Minimum Amount<\/strong>, ringed in the picture, enter the basket value the credit unlocks at &mdash; <strong>1500<\/strong> for a &#8377;1,500 minimum spend. This keeps the reward profitable and nudges a slightly larger order.<\/li>\n<li>Leave <strong>Product<\/strong>, <strong>Categories<\/strong>, <strong>Exclude products<\/strong> and <strong>Categories Exclude<\/strong> empty to let the credit apply across your whole store. Name products or categories there only if you want to steer customers towards a particular range.<\/li>\n<li>Tick <strong>Apply for New Products<\/strong> so anything you add to your store later is covered automatically.<\/li>\n<li>Tick <strong>Show on store<\/strong> if you would like the credit displayed on your store page. Only the email addresses you listed can actually redeem it, but everyone can read the code &mdash; leave this unticked if you would rather the reward stayed private.<\/li>\n<li>Leave <strong>Allow free shipping<\/strong> unticked unless you also want to cover postage.<\/li>\n<\/ol>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-05.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-05.png\" alt=\"Minimum Amount ringed and set to 1500, with Apply for New Products and Show on store ticked.\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">A minimum spend in <strong>Minimum Amount<\/strong>, ringed here, plus <strong>Apply for New Products<\/strong> and <strong>Show on store<\/strong> ticked.<\/figcaption><\/figure>\n<h2>Step 6 &mdash; Check the form and create the credit<\/h2>\n<p>Read the form back from the top before you save it. Check the code, the amount, every email address, the two usage limits, the expiry date and the minimum spend &mdash; these are the rules your customers will be held to, so a typo in an address is a disappointed regular.<\/p>\n<p>When it all reads correctly, click <strong>Create Coupon<\/strong>, ringed in the picture.<\/p>\n<figure style=\"margin:34px auto 42px;text-align:center;\"><a href=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-06.png\" target=\"_blank\" rel=\"noopener\" title=\"Click to view full size\" class=\"docbot-zoom\"><img decoding=\"async\" style=\"border-radius:10px;box-shadow:0 5px 25px 0 rgba(0,0,0,0.1);border:1px solid rgba(0,0,0,0.06);display:block;max-width:100%;height:auto;margin:0 auto;cursor:zoom-in;\" src=\"https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-06.png\" alt=\"The completed coupon form with every field filled in and the Create Coupon button ringed.\" \/><\/a><figcaption style=\"margin-top:14px;font-size:0.9em;color:#6b7280;line-height:1.55;\">The completed form, ready to submit. <strong>Create Coupon<\/strong> is ringed &mdash; one click and the credit is live.<\/figcaption><\/figure>\n<h2>What happens next<\/h2>\n<p>Your new credit is saved to your store and joins the list on the <strong>Coupons<\/strong> screen, where you can see it alongside anything else you are running. Nothing is sent to your customers automatically, so the next move is yours: tell the people on your email list that the code is waiting for them.<\/p>\n<p>To see whether the reward is earning its keep, open <strong>Reports<\/strong> in the left-hand menu of your Vendor Dashboard. The <strong>Coupons<\/strong> tab there shows how your codes are being used, and the <strong>Revenue<\/strong> tab shows the sales behind them, so you can compare the weeks before and after you sent the credit out.<\/p>\n<h2>Tips and best practices<\/h2>\n<div style=\"background:#eef8f0;border-left:4px solid #2e9e5b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#127919; <strong>Best practice<\/strong><br \/>Set every limit before you share the code, not after. <strong>Email Restrictions<\/strong> decides who qualifies, <strong>Usage limit per user<\/strong> keeps it to one thank-you each, <strong>Usage Limit<\/strong> caps your total spend, <strong>Minimum Amount<\/strong> protects your margin and <strong>Expire Date<\/strong> ends the offer cleanly. Those five fields together are your loyalty scheme.<\/div>\n<div style=\"background:#fff6f1;border-left:4px solid #e0592b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128161; <strong>Tip<\/strong><br \/>Name the code after what it does &mdash; LOYALTY250, DIWALI500, REPEAT10. A code that explains itself gets used, and it is far easier to recognise later in your Reports.<\/div>\n<p>A few more things worth knowing:<\/p>\n<ul>\n<li><strong>Run a fresh credit each season<\/strong> rather than one that never ends. A dated reward feels like a gift; a permanent one becomes your new price.<\/li>\n<li><strong>Copy the email addresses from your own orders<\/strong> so they match exactly. An address the customer no longer uses will simply be refused.<\/li>\n<li><strong>Keep the reward inside your store.<\/strong> Your credit only ever discounts your own products, so it costs you nothing when someone shops elsewhere on MyMahotsav.<\/li>\n<li><strong>Say why they are getting it.<\/strong> &ldquo;Because this is your fourth order with us&rdquo; is what turns a discount into loyalty.<\/li>\n<\/ul>\n<div style=\"background:#fff6f1;border-left:4px solid #e0592b;border-radius:8px;padding:14px 18px;margin:22px 0;line-height:1.6;\">&#128161; <strong>Tip<\/strong><br \/>If you would rather reward a whole group than a named list, leave <strong>Email Restrictions<\/strong> empty and lean on <strong>Minimum Amount<\/strong> and <strong>Usage limit per user<\/strong> instead &mdash; anyone who spends enough qualifies, once.<\/div>\n<h2>Troubleshooting<\/h2>\n<h3>A customer says the code is not accepted at checkout<\/h3>\n<p><strong>Cause:<\/strong> the credit is doing its job. The most common reasons are that the customer is checking out with a different email address from the one you listed, their basket is below your <strong>Minimum Amount<\/strong>, the items in it are on sale and you ticked <strong>Exclude Sale Items<\/strong>, they have already used their one redemption, or the <strong>Expire Date<\/strong> has passed. <strong>Fix:<\/strong> ask the customer which address they used and what is in their basket, then check that against the credit on your <strong>Coupons<\/strong> screen. If the address is simply a different one, create a fresh credit that lists it. <strong>Escalate if:<\/strong> the address matches, the basket is over the minimum with no sale items, the date has not passed and it is their first attempt &mdash; raise a support ticket with the code, the customer&rsquo;s email address and the order they were trying to place.<\/p>\n<h3>The credit does not appear on your store page<\/h3>\n<p><strong>Cause:<\/strong> <strong>Show on store<\/strong> was left unticked, or the credit has expired or reached its <strong>Usage Limit<\/strong>. <strong>Fix:<\/strong> open the credit from your <strong>Coupons<\/strong> screen and check that box, the date and the limit. Remember that displaying it does not open it up to everyone &mdash; if you listed email addresses, only those customers can redeem it. <strong>Escalate if:<\/strong> the box is ticked, the date is in the future and the limit is not reached, but the code still does not show on your store page.<\/p>\n<h3>A sign-in box appears instead of the coupon form<\/h3>\n<p><strong>Cause:<\/strong> you are not signed in, or you are signed in with an account that does not own a store. <strong>Fix:<\/strong> sign in with your vendor account and open <strong>Coupons &rsaquo; Add Coupon<\/strong> again from the Vendor Dashboard menu. <strong>Escalate if:<\/strong> you are signed in with the right account and the coupon form still will not open.<\/p>\n<h3>The form will not save<\/h3>\n<p><strong>Cause:<\/strong> <strong>Coupon Title<\/strong> and <strong>Amount<\/strong> are both required &mdash; they are marked with a red asterisk &mdash; and <strong>Amount<\/strong> must be a plain number with no currency symbol. A duplicate code will also be refused. <strong>Fix:<\/strong> fill both fields, strip any symbols or spaces from the amount, give the code a name you have not used before, then click <strong>Create Coupon<\/strong> again. <strong>Escalate if:<\/strong> both fields are valid and unique and the form still does not save.<\/p>\n<h2>FAQ<\/h2>\n<p><strong>Q: How do I define who qualifies for a store reward?<\/strong><br \/>A: With four fields on the coupon form. <strong>Email Restrictions<\/strong> names the exact customers who may use the credit; <strong>Usage limit per user<\/strong> decides how many times each of them may claim it; <strong>Minimum Amount<\/strong> sets the basket value that unlocks it; and <strong>Expire Date<\/strong> sets the window they have to use it in. There is no automatic &ldquo;three orders and you qualify&rdquo; rule, so you decide who has earned it, look their addresses up in your orders, and list them.<\/p>\n<p><strong>Q: Where do customers see vendor-issued credits?<\/strong><br \/>A: As a code, not as a balance. A credit you create does not land in a customer&rsquo;s Utsav Points wallet or in their account area &mdash; they enter the code at checkout and see the amount come off the total. Tick <strong>Show on store<\/strong> and it is also displayed on your store page. Otherwise the only way they will know is if you tell them, so send the code with an order note or a message.<\/p>\n<p><strong>Q: How does this differ from platform-wide cashback and rewards?<\/strong><br \/>A: Yours is store-specific and funded by you: it only discounts your products, only for the customers you list, on your terms. Sitewide cashback and Utsav Points are run by the MyMahotsav team, are earned across the whole site, and are spent from the customer&rsquo;s own points balance. The two run independently, so a shopper can hold both at once.<\/p>\n<p><strong>Q: Can I give a percentage instead of a fixed amount?<\/strong><br \/>A: Yes. Choose <strong>Percentage discount<\/strong> in <strong>Discount Type<\/strong> and put the number of per cent in <strong>Amount<\/strong> &mdash; 10 for ten per cent. A fixed amount usually reads better as a reward, because &ldquo;&#8377;250 off&rdquo; feels like money you have given someone.<\/p>\n<p><strong>Q: How do I know whether the reward is working?<\/strong><br \/>A: Open <strong>Reports<\/strong> on your Vendor Dashboard. The <strong>Coupons<\/strong> tab shows how your codes are being used and the <strong>Revenue<\/strong> tab shows the sales around them. Your <strong>Usage Limit<\/strong> is a rough live counter too &mdash; the gap between what you allowed and what is left tells you how many loyal customers took you up on it.<\/p>\n<p><strong>Q: How do I stop a credit once the campaign is over?<\/strong><br \/>A: Give it an <strong>Expire Date<\/strong> when you create it and it stops on its own, which is the tidiest way. If you need a hard ceiling as well, set <strong>Usage Limit<\/strong> to the exact number of redemptions you are willing to fund &mdash; once that number is reached, the code stops working.<\/p>\n<div style=\"display:none\" aria-hidden=\"true\" data-mahi=\"context\">\nAlso asked as: how do I reward loyal customers as an Utsav Market vendor; how do I create store credit for repeat buyers; vendor loyalty programme Utsav Market; give a regular customer a discount code only they can use; store-specific credit for my shop; how do I set up a repeat customer reward; can I give my customers store credit as a seller; where do my customers see the credit I gave them; how is a vendor credit different from sitewide cashback; how do I limit a coupon to certain customers. Applies to: Utsav Market vendor store credits and loyalty rewards (Deals &amp; Offers &rsaquo; Cashback, Wallet &amp; Rewards). Where to find it: Vendor Dashboard &rsaquo; Coupons &rsaquo; Add Coupon &mdash; mymahotsav.com\/utsav-market\/sell-on-utsav-marketplace\/vendors-dashboard\/coupons\/?view=add_coupons (vendor account required; a sign-in box means you are not signed in). Canonical facts: Utsav Market has no separate vendor wallet, loyalty-points or store-credit tool &mdash; a vendor store credit IS a vendor coupon, created on the Add Coupon form and scoped to that vendor&#8217;s own products. Required fields: Coupon Title (the code customers type) and Amount (plain number, no currency symbol). Discount Type offers Percentage discount, Fixed product discount and Booking Person Discount only; Fixed product discount is the one that behaves like a credit. Who qualifies is set by Email Restrictions (comma-separated customer email addresses, must match the address on their orders), Usage limit per user (e.g. 1 = one redemption each), Usage Limit (total redemptions across everyone), Minimum Amount (basket value that unlocks it) and Expire Date. Optional: Description (private, vendor only), Exclude Sale Items, Product \/ Categories \/ Exclude products \/ Categories Exclude restrictions (leave empty to cover the whole store), Apply for New Products, Show on store (displays the code on the store page &mdash; only listed emails can still redeem it), Allow free shipping. Submitted with the Create Coupon button; the credit then appears on the vendor&#8217;s Coupons screen. Vendor credits are NOT added to a customer&#8217;s Utsav Points wallet or account balance and are separate from sitewide cashback and rewards run by MyMahotsav; there is no automatic qualification rule, the vendor chooses the recipients. Usage and sales impact are reviewed under Vendor Dashboard &rsaquo; Reports (Coupons tab and Revenue tab). Video walkthrough: https:\/\/mymahotsav.com\/kb-img\/rewarding-loyal-customers-with-store-specific-credits-as-a-vendor-mtgtf4oi-walkthrough.mp4\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>As an Utsav Market vendor you reward loyal customers by creating a store-specific credit in your Vendor Dashboard, under Coupons > Add Coupon: give it a code, set a fixed amount off, and restrict it to the email addresses of the customers who have earned it. The credit only works on your own products, and it is separate from the sitewide Utsav Points wallet.<\/p>\n","protected":false},"author":3,"featured_media":9741,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[507],"glossaries":[],"doc_tag":[293],"knowledge_base":[78],"class_list":["post-9740","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-cashback-wallet-rewards","doc_tag-guides","knowledge_base-mm-guides"],"year_month":"2026-09","word_count":2687,"total_views":"14","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Tarak Gorai","author_nicename":"tarakgorai","author_url":"https:\/\/mymahotsav.com\/knowledgebase\/author\/tarakgorai\/"},"doc_category_info":[{"term_name":"Cashback, Wallet &amp; Rewards","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs\/non-knowledgebase\/cashback-wallet-rewards\/"}],"doc_tag_info":[{"term_name":"Guides","term_url":"https:\/\/mymahotsav.com\/knowledgebase\/docs-tag\/guides\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Vendor Store Credits: Reward Loyal Customers<\/title>\n<meta name=\"description\" content=\"Reward loyal buyers with a store-only credit: create it in your Utsav Market vendor dashboard, limit it to chosen emails, and set spend and expiry rules.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mymahotsav.com\/knowledgebase\/docs\/mm-guides\/utsav-market\/cashback-wallet-rewards\/vendor-store-credits-loyalty\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta 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