Profile

First Name

Anupal

Last Name

Mukherjee

Nickname

Anupal

Details

About You

I am pursuing a Master in Business and Management at Aston University Birmingham, with prior experience in hospitality as an F&B Service Executive at Hyatt Regency Kolkata and a VCS role at Amazon India. My ambition is to become an entrepreneur, and I’m committed to gaining diverse experiences for success. My skills include MS Word proficiency, relationship management, conflict resolution, decision-making, and problem-solving. I’m a quick learner, adaptable to new challenges, and possess a creative mindset for innovative solutions. Strong interpersonal skills help me build networks, and I value teamwork for enhanced creativity and efficiency. Currently, I’m sharpening my Sales and Business Development skills as an intern at MavensWood Investments Ltd. with a scholarship from my University and Virtual Internships Organization, driven by curiosity for allround exposure in various fields.

Education

Type

University

Name of University/ School

IHM Bhubaneswar

Start Date

July 14, 2016

End Date

December 14, 2020

Nature of Degree

Bachelor's degree

Name of Qualification / Degree

BSc. Hospitality and Hotel Administration.

City/Town

Bhubaneswar, Odisha, India

Type

University

Name of University/ School

Aston University

Start Date

September 19, 2022

Nature of Degree

Master's degree

Name of Qualification / Degree

MSc. Business and Management.

City/Town

Birmingham, UK

Work Experience

Company

Amazon India

Position

Virtual Customer Support

City/Town

Bengaluru, Karnataka, India

Job Description

Handling queries of customers and helping them get satisfied. Call and Chat process. UK, US, India, Canada, UAE.

Start Date

September 1, 2020

End Date

March 31, 2021

Company

HYATT Regency Kolkata

Position

F&B Service Executive.

City/Town

Kolkata, West Bengal, India

Job Description

Helping customers with their needs related to Banquets, Room Service, Bars, Restaurants, etc.

Start Date

October 1, 2019

End Date

March 1, 2020

Days :
Hours

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