Start Strong, Stay Supported
- A helping hand at every step.
Whether you’re discovering MyMahotsav for the first time or preparing for your first event, you’re not alone. From festivals to fundraisers, our friendly community and dedicated support team are here to guide you through it all — one joyful step at a time.
Every Step, Every Style
We’re With You
At MyMahotsav, no two journeys are the same — and neither is the way people learn. That’s why our onboarding ecosystem offers eight powerful ways to get started, ask questions, and feel confident as you explore. Whether you’re a do-it-yourself learner, someone who prefers a personal call, or a creator looking to grow — we’re ready, and so is the community.
Join the community...
Global Reach, Local Impact
Create your Profile, Invite friends, Create Private Groups, Discuss in Forums.
Global Reach
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Countries Live
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Total Members
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Total Listings
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Most Comprehensive MarketPlace Features
Technology platform that Helps you Sell Products, Serve Customers, Grow Revenue, Manage Store Staff, Local Delivery app and Global Delivery Integration.
Frontend Dashboard
User-friendly dashboard to manage their products, orders, support
Stylish Storefronts
Vendors’ storefronts are visually appealing and easy to navigate.
Multiple Product Types
Sell physical goods, downloadable items, variable products or bookable services
Local Delivery App
Vendors can manage their own hyperlocal delivery using our App.
Customizable Store URLs:
Personalize your store URLs, making them memorable and aligned with your brand.
Coupon Management
Vendors can create and manage coupons to attract customers and boost sales.
Product Reviews
Receive feedback from genuine customers, to build trust and credibility.
Store Geolocation
Customers can find vendors based on their location, making it easier to discover local products and services.
Social Profiles
Vendors can link their social media profiles to their store, promoting their brand and connecting with customers
Vendor Badges
Badges or labels to based on performance, encouraging competition and recognition.
Vendor SEO
Vendor stores are SEO optimised for search engines, improving visibility and driving organic traffic.
Store Insights
Track sale performance using reports and optimize sales strategy.
Vacation Mode
Vendors can temporarily close their stores during vacations or other breaks.
Vendor-Specific Shipping Zones
Define your own shipping zones and delivery rates.
Payout Reports
Vendors receive detailed reports on their earnings, withdrawals, and commissions.
You’re not just joining a platform — you’re stepping into a guided journey.
No matter who you are — a first-time user, a growing vendor, a faith organiser, or a curious seeker — MyMahotsav makes your first steps simple.
Ticketing System
Your questions, concerns, and ideas—handled with care, transparency, and speed.
Tickets
Create support requests anytime — from onboarding queries to payment issues or feature clarifications. Each ticket opens a case you can track, update, and revisit in your own dashboard.
Ticket Status
See the status of every query you’ve raised — pending, resolved, or under review — all at a glance. Transparency is at the heart of your support journey.
Ticket tags
Each ticket is auto-categorised with smart tags so the right support team handles your query fast. Tags help group similar requests and accelerate resolution time.
Advanced filters
Sort and search through your ticket history effortlessly. Find what matters quickly using filters for date, topic, status, or keyword.
Setup & Migration
Whether you’re a vendor with hundreds of products, a temple with listing data, a content creator with blogs on another site, or an event organiser with a calendar full of festivals—starting afresh doesn’t mean leaving everything behind.
Smart Setup
Our system guides you step-by-step to set up your profile, listing, store, or temple page — with tooltips, templates, and intuitive defaults. No learning curve. No mess.
Platform Integrations
Already have your content on WordPress, Shopify, Google Business, or even a PDF? We offer plug-and-play importers and sync tools that migrate your listings, events, products, and documents effortlessly.
Human-Assisted Migration
Prefer a hand? Our onboarding team is ready to assist — from bulk uploads to structured data migration. We’ll help extract, clean, and transform your old data into your new digital home.
Guided Documentation
For those who like to go at their own pace, our knowledge base is filled with walkthroughs, screenshots, and videos. Think of it as a friend who’s done it before — and left you all the clues.
Join the community...
Global Reach, Local Impact
Create your Profile, Invite friends, Create Private Groups, Discuss in Forums.
Business Perks
Fluent Support can accommodate your whole business. Separate your inboxes, manage tickets based on products, customize your ticket portal, and manage customer information, whether you’re an ecommerce store, software builder or a learning platform.
Inboxes
Add individual inboxes for every business you have. Say goodbye to confusing tickets piling in the same inbox without hopping tabs. You can add as many inboxes you need, no limits.
Portal
A customizable ticket portal lets you maintain your branding throughout your website and your support desk. A streamlined customer experience awaits.
Products
Products can be a headache, especially if your store has thousands. Fluent Support lets you create products for mapping tickets. Find out the products customers love (or hate!) right in your reports.
Customer Profiles
Knowing who you’re doing business with is beyond necessary. Find all customer information in easily accessible contact profiles, designed to make support tasks simple.
For Teams
Support is all about the team. Enable your teams to go the extra mile with a support desk developed by support people for support people
Automations
Streamline, prioritize and resolve questions, or simply answer as they come along. You’re in control of how you manage tickets, every step of the way.
Collision Detection
No more repetitive messages or confusion. Receive instant notifications when multiple agents enter the same ticket, ensuring clarity on who’s in charge.
Saved Replies
Fast responses are the only way to win. Saved replies let you answer questions before the customer can even think about the competition.
More
Bookmarks, Notes, Mentions
Real-Time Support
Sometimes, you just need someone on the other end. We get it… help is always just a message away.
Instant Chat
Open the chat bubble, and connect directly with a friendly human — or a bot. Our trained team understands the platform, the community, and your needs. No waiting.
Screen Sharing
Struggling to explain what’s going wrong? With your permission, our support agents can see your screen securely and guide you in real time — saving you time, stress, and back-and-forth messages.
Free Call Support
You can instantly initiate a live call from within the chat window — completely free, even internationally. No dialing, no cost — just direct voice support, exactly when you need it.
Transcript & History
All your live chats and calls are logged — so you can revisit past guidance, or share it with your team members or family. Nothing gets lost in translation.
Reasonable Price. Without Complexities.
Budget-friendly helpdesk solution perfect for small businesses and agencies.
Every Fluent Support Pro Plans Includes
Ticket Management
User Experience & Accessibility
Communication & Support
Agent Productivity
Analytics & Reporting
Automation & Power Usage
Security & Compliance
You’ve got questions. We’ve got answers.
Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.
Fluent Support is ideal for businesses of all sizes—from small startups to large enterprises—that want to provide fast, efficient, and personalized customer support. It’s perfect for companies looking to manage customer inquiries directly within their WordPress dashboard without the hassle of complex setups. If you value speed, ease of use, and seamless integration with your existing tools, Fluent Support is a great choice for any business aiming to elevate their customer service experience.
No, you don’t need any coding skills to use Fluent Support. You can install and setup Fluent Support just like any other WordPress plugin. With just a few clicks, you can setup and deploy your own support portal in five minutes!
You can use Fluent Support on your client sites by purchasing a 5 sites or 50 sites annual license. Fluent Support can serve your clients in many ways.
It’s easy to set up
Your client controls all user’s data in his/her servers
No limits on users or support agents!
No premium add-ons, simple pricing plans for any kind of business.
Besides, you can buy an appropria
Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.
OpenAI in Fluent Support boosts First Response Time (FRT) and agent productivity by handling repetitive tasks like summarizing messages and analyzing tone. Also, it can generate accurate responses and streamline workflows. So, the features allow agents to focus on solving more complicated problems and providing better support.