Listing Claim & Verification Process

Module: Common (Utsav Mandirs™ & Utsav Listings™)
Document Type: Hybrid — Plain English + Legal Reinforcement
Trademark: Utsav Mandirs™ and Utsav Listings™ are trademarks of MyMahotsav Futuretech Ltd (™ pending)
Effective Date: 24th February 2026
Version: 1.0

Part A: Plain English Summary #

Taking Ownership of Your Listing #

Many of our listings are submitted by community members. If you find a Listing for your temple, business, or organization, you can “claim” it to become the official owner. This gives you control over the information and access to special features.

The Simple Truth #

• Claiming proves you’re the owner: You’ll need to provide evidence that you represent the entity.

• Free for everyone: Claiming a basic Listing is always free.

• You get control: Once claimed, you can edit information, respond to reviews, and add photos.

• We verify, but we’re not guarantors: Verification means we’ve confirmed your identity—not that we endorse your services.

• Disputes happen: If two people claim the same Listing, we may need to investigate.

Part B: Legal Terms and Conditions #

1. What Is Claiming? #

1.1 Claiming is the process by which an individual or entity verifies their right to manage a Listing on Utsav Mandirs™ or Utsav Listings™.

1.2 Once claimed, a Listing becomes “Verified” and the Claimant becomes the “Listing Owner” with management privileges.

2. Eligibility to Claim #

2.1 You may claim a Listing if you are:

• The owner, operator, or authorized representative of the entity

• A temple trustee or manager (for Utsav Mandirs™)

• A priest or purohit listed (for individual priest listings)

• A business owner with authority to represent the company

• An NGO director or authorized representative

2.2 You may NOT claim a Listing if:

• You have no connection to the entity

• You are attempting to impersonate the entity

• Your claim would violate any law

3. Claim Process #

Step 1: Initiate Claim

• Navigate to the Listing page

• Click “Claim This Listing”

• Provide your contact information

Step 2: Verification

• Choose verification method:

  • Email verification: Using official domain email

  • Phone verification: Call to official published number

  • Document upload: Business registration, trust deed, etc.

  • Physical verification: Postcard with code sent to address

Step 3: Review

• Our team reviews submitted evidence

• May take 1-5 business days

• We may request additional documentation

Step 4: Approval

• Claim approved → Owner dashboard access granted

• “Verified” badge added to Listing

• Previous submitter notified

4. Verification Methods by Entity Type #

5. Documentation Requirements #

5.1 You may be required to upload:

• Government-issued ID of claimant

• Proof of entity registration

• Authorization letter (if claimant is not the owner)

• Recent utility bill (for address verification)

5.2 Documents must be:

• Legible and complete

• Not expired

• Matching the entity information

6. Multiple Claims and Disputes #

6.1 If multiple parties claim the same Listing:

• We may hold the Listing in unverified status

• All claimants will be notified

• We may request additional documentation from each

• We do not adjudicate ownership disputes

6.2 Resolution options:

• Claimants may resolve among themselves and notify us

• We may require court order or legal documentation

• In some cases, we may remove the Listing entirely

6.3 Fraudulent Claims:

• Knowingly filing a false claim is prohibited

• Results in immediate account termination

• May be reported to law enforcement

7. Verified Badge and Benefits #

7.1 Verified Listings receive:

• “Verified” badge on Listing page

• Higher visibility in search results

• Ability to edit all Listing information

• Access to Owner Dashboard

• Ability to respond to reviews

• Enhanced media upload limits

• Priority support

7.2 Verification does NOT mean:

• Endorsement by MyMahotsav

• Guarantee of service quality

• Confirmation of legal compliance

8. Ongoing Verification #

8.1 We may periodically re-verify Verified Listings.

8.2 Owners must:

• Maintain accurate contact information

• Respond to verification requests within 30 days

• Update us on material changes

8.3 Failure to respond may result in removal of Verified status.

9. Revocation of Verified Status #

9.1 Verified status may be revoked if:

• Owner violates these Terms

• Owner provides false information

• Owner ceases to represent the entity

• Entity ceases to exist

• Upon request by verified owner (transfer of ownership)

10. Transfer of Ownership #

10.1 If a business or temple changes ownership:

• New owner may claim the Listing

• Must provide documentation of transfer

• Previous owner’s access will be removed

10.2 Disputes about legitimate succession are not adjudicated by us.

Part C: Jurisdiction-Specific Addendums #

India Addendum #

Aadhaar Verification: May be used for identity verification subject to compliance with Aadhaar Act and UIDAI regulations.

UK/EU Addendum #

GDPR: Claimants have rights to access and correction of their verification data.

US Addendum #

State Law Compliance: Verification methods must comply with applicable state laws regarding identity verification.