Doc Summary
Module: Utsav Listings™ (Business Verification)
Document Type: Hybrid — Plain English + Legal Reinforcement
Trademark: Utsav Listings™ is a trademark of MyMahotsav Futuretech Ltd
Effective Date: 24th February 2026
Version: 1.0
Part A: Plain English Summary #
What the Verified Badge Means #
The Verified Badge on Utsav Listings™ helps customers identify businesses that have completed our verification process. This document explains how verification works.
The Simple Truth #
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Verification confirms identity: We’ve confirmed the business exists and the owner is who they say they are.
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It’s NOT an endorsement: Verified doesn’t mean we recommend the business.
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It’s NOT a quality guarantee: Verified businesses can still provide poor service.
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Multiple verification levels: Different badges indicate different verification depth.
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Badges can be lost: If a business no longer meets criteria, the badge is removed.
Part B: Legal Terms and Conditions #
1. Verification Levels #
| Level | Badge | Requirements |
|---|---|---|
| Level 1 | “Identity Verified” | Business identity confirmed |
| Level 2 | “Trusted Business” | Level 1 + positive review history |
| Level 3 | “Premium Verified” | Level 2 + enhanced documentation |
2. Verification Criteria #
2.1 Identity Verification requires:
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Business registration documents (or equivalent)
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Government ID of owner/representative
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Proof of address (utility bill, bank statement)
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Phone verification (call to business number)
2.2 Trusted Business requires:
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Identity Verification
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Minimum 5 reviews with 4.0+ average
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No unresolved complaints
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Active for 6+ months on platform
2.3 Premium Verified requires:
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Trusted Business status
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Additional documentation (licenses, certifications)
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Site visit (where applicable)
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Background check (optional)
3. What Verification Does NOT Mean #
3.1 IMPORTANT: Verified status does NOT mean:
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Endorsement by MyMahotsav
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Guarantee of product/service quality
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Guarantee of business longevity
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Confirmation of financial stability
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Absence of customer complaints
3.2 Customers should still:
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Read reviews
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Conduct their own research
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Use judgment when engaging
4. Verification Process #
Step 1: Application
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Business applies for verification
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Selects desired level
Step 2: Document Submission
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Upload required documents
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Complete verification steps
Step 3: Review
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Platform reviews documents (3-7 business days)
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May request additional information
Step 4: Decision
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Approved → Badge awarded
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Rejected → Reasons provided
Step 5: Ongoing
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Periodic re-verification required
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Report changes promptly
5. Maintaining Verified Status #
5.1 Verified businesses must:
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Maintain accurate Listing information
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Respond to customer inquiries
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Maintain minimum review standards (for Level 2/3)
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Not engage in prohibited conduct
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Update verification information when changed
5.2** Re-verification: #
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Annual re-verification required
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Random audits may occur
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Changes in ownership require new verification
6. Loss of Verified Status #
6.1 Verified status may be revoked if:
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Verification information is no longer accurate
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Business falls below minimum standards
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Multiple customer complaints
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Business engages in prohibited conduct
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Requested by business
6.2 Revocation is not retroactive.
7. Appeals #
7.1 Businesses may appeal verification denials or revocations.
7.2 Appeals must include:
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Reason for appeal
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Supporting documentation
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Explanation of why decision was incorrect
8. Fees #
8.1 Verification may involve fees:
| Level | Fee |
|---|---|
| Identity Verified | Free |
| Trusted Business | Free |
| Premium Verified | [Amount] (one-time) |
8.2 Fees are non-refundable once processing begins.
9. Display of Badges #
9.1 Verified badges are displayed:
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Next to business name in search results
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On business Listing page
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In customer communications (where applicable)
10. Disclaimer #
10.1 Utsav Listings™ provides verification based on information provided. We do not guarantee the ongoing accuracy of verified status.
10.2 We disclaim all liability for:
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Reliance on verified status
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Changes in business status after verification
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Customer decisions based on badges
Part C: Jurisdiction-Specific Addendums #
India Addendum #
No Legal Status: Verified badge has no legal standing. It is a platform-specific indicator only.
UK/EU Addendum #
Trust Signals: Verified badges are considered “trust signals” and must not mislead consumers.
US Addendum #
FTC Guidelines: Verification claims must be truthful and substantiated.
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