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Astro Product Authenticity & Quality Representations

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AI Doc Summarizer Doc Summary

Module: Utsav Jyotish™ (Remedial Products)
Document Type: Policy
Trademark: Utsav Jyotish™ is a trademark of MyMahotsav Futuretech Ltd
Effective Date: 24th February 2026
Version: 1.0


Part A: Plain English Summary #

What We Promise—And What We Don’t—About Remedial Products #

Gemstones, rudraksha, and yantras are believed by many to have spiritual significance. But we need to be clear about what we can and cannot guarantee.

The Simple Truth #

  • Sellers Describe Products: Product information comes from sellers, not from us.

  • We Don’t Test Authenticity: We don’t independently verify that a ruby is “natural” or a rudraksha is “genuine.”

  • No Spiritual Guarantees: We can’t promise that wearing a gemstone will bring you wealth or success.

  • Physical Quality Only: If a product arrives damaged or not as described, you have return rights. If it simply “doesn’t work,” that’s not covered.


Part B: Authenticity and Quality Terms #

1. SELLER RESPONSIBILITY #

1.1 All product descriptions, including claims of authenticity, origin, quality, and spiritual significance, are provided solely by the Seller .

1.2 Sellers are responsible for ensuring all product claims are accurate and not misleading.

2. PLATFORM DISCLAIMER #

2.1 MyMahotsav does not:

  • Independently verify product authenticity

  • Test gemstones for natural origin or treatment

  • Certify rudraksha mukhi counts

  • Validate spiritual or astrological efficacy claims

  • Guarantee that products will produce any specific result

2.2 WE DISCLAIM ALL WARRANTIES REGARDING PRODUCT AUTHENTICITY, QUALITY, AND EFFICACY EXCEPT AS EXPRESSLY PROVIDED IN WRITING.

3. NO MEDICAL CLAIMS #

3.1 No product sold on the Platform is intended to diagnose, treat, cure, or prevent any disease.

3.2 Any claims about health benefits are prohibited and, if found, the product will be removed.

4. PHYSICAL QUALITY GUARANTEE #

4.1 Sellers are required to ensure products are delivered in the condition described.

4.2 If a product arrives damaged, defective, or materially different from its description, buyers may request a return or refund under the Returns Policy (JY-15).

5. AUTHENTICITY DISPUTES #

5.1 If a buyer disputes product authenticity, we may request documentation from the Seller.

5.2 If the Seller cannot provide reasonable documentation, we may issue a refund and recover the amount from the Seller.

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