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Astrology Consultancy Pricing & Refund Policy

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AI Doc Summarizer Doc Summary

Module: Utsav Jyotish™ (Financial)
Document Type: Policy
Trademark: Utsav Jyotish™ is a trademark of MyMahotsav Futuretech Ltd
Effective Date: 24th February 2026
Version: 1.0


Part A: Plain English Summary #

What Things Cost and When You Can Get Your Money Back #

This policy consolidates all pricing and refund information for Utsav Jyotish™ services—reports, consultations, and products.

The Simple Truth #

  • Prices Are Clear: All prices are displayed before purchase. What you see is what you pay.

  • Digital Products Non-Refundable: Once you download or access a report, no refunds .

  • Consultations: Completed sessions non-refundable; cancellations with notice can be rescheduled .

  • Products: Physical goods can be returned if defective, not for lack of effect.

  • Billing Errors: Contact us within 7 days if you believe you were charged incorrectly .


Part B: Pricing and Refund Terms #

1. PRICING #

1.1 Automated Reports: Prices are displayed at the time of purchase and vary by report type and complexity.

1.2 Consultations: Astrologers set their own rates, displayed on their profiles. Prices may be per minute or per session.

1.3 Products: Sellers set their own prices, displayed on product pages.

1.4 Taxes: Applicable taxes (GST, VAT, sales tax) will be added at checkout as required by law.

2. REFUNDS – AUTOMATED REPORTS #

2.1 Non-Refundable: Due to the personalized and instant-access nature of digital reports, all sales are final and non-refundable once the report is generated .

2.2 Technical Issues: If you purchase a report but cannot access it due to technical error, contact us within 7 days for assistance .

3. REFUNDS – CONSULTATIONS #

3.1 Completed Sessions: Fully non-refundable .

3.2 Cancellations: See Consultation Booking & Cancellation Policy (JY-12).

3.3 Astrologer Cancellations: Full refund issued.

4. REFUNDS – PRODUCTS #

4.1 Governed by Shipping, Returns & Refund Policy (JY-15).

5. CHARGEBACKS #

5.1 Filing an unjustified chargeback (disputing a charge with your bank instead of contacting us first) may result in account suspension.

5.2 If you have a legitimate issue, please contact us first—we’ll work to resolve it.

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