Campaign Update and Accountability Policy

Module: CrowdFunding (UTSAV DAAN™)
Document Type: Hybrid — Plain English + Legal Reinforcement
Trademark: UTSAV DAAN™ is a trademark of MyMahotsav Futuretech Ltd
Jurisdictions: Global (with jurisdictional addendums)
Version: 1.0
Effective Date: 25th February, 2026

📋 PART A: PLAIN ENGLISH SUMMARY #

Keeping Donors Informed After the Campaign Ends #

Your support doesn’t end when the Campaign closes. Donors deserve to know what happened—did the project succeed? Were funds used as promised? This policy ensures accountability.

The Simple Truth #

• Updates are mandatory: Fundraisers must provide regular updates after receiving funds.

• Transparency builds trust: Showing progress encourages future donations.

• Reporting schedule: Initial update within 30 days, then quarterly or as promised.

• Milestone tracking: If you promised specific deliverables, report on each.

• Donors can ask questions: Campaign Q&A stays open for follow-up.

• Consequences for silence: Failure to report may result in platform restrictions or blacklisting.

• Misuse is serious: Using funds for different purposes without disclosure can lead to legal action.

⚖️ PART B: LEGAL TERMS AND CONDITIONS #

1. POST-Campaign REPORTING OBLIGATIONS #

1.1 Reporting Requirements #

All successful campaigns (receiving any funds) must provide:

1.2 Minimum Update Frequency #

1.3 Update Content Requirements #

Each update must include:

• Progress against goals: What has been achieved?

• Fund utilization: How much spent, on what?

• Challenges: Any obstacles encountered?

• Next steps: What’s coming in next period?

• Visual evidence: Photos/videos where applicable

• Financial snapshot: Simplified budget vs. actuals

2. ACCOUNTABILITY MECHANISMS #

2.1 Public Accountability #

All updates are:

• Published on Campaign page

• Visible to all donors and public

• Searchable and archived

• Not editable after publication (additions only)

2.2 Donor Q&A #

2.2.1 Campaign Q&A remains open for [12 months] after Campaign end for:

• Donor questions about fund usage

• Clarification requests

• Concerns about progress

2.2.2 Fundraisers must respond to reasonable questions within [7 days].

2.3 Support Group Oversight #

Support Group Members are responsible for:

• Reviewing updates before publication

• Ensuring accuracy of representations

• Flagging discrepancies to Platform

• Participating in donor Q&A

2.4 Platform Monitoring #

UTSAV DAAN™ monitors:

• Update timeliness (automated reminders)

• Update quality (sampling)

• Donor complaint patterns

• Media mentions/independent verification

3. CONSEQUENCES OF NON-COMPLIANCE #

3.1 Failure to Update #

3.2 Inadequate Updates #

Updates deemed inadequate may be:

• Returned for revision

• Flagged as “Incomplete” on Campaign page

• Subject to enhanced monitoring

3.3 Misrepresentation and Misuse #

3.3.1 If Platform determines funds were misused:

• Campaign flagged as “Misused Funds”

• Fundraiser/Support Group liable for restitution

• Legal action pursued

• Report to law enforcement

• Public disclosure of findings

3.3.2 Misuse includes:

• Spending on unauthorized purposes

• Personal enrichment beyond reasonable compensation

• False reporting of expenditures

• Transferring funds to unrelated parties

• Abandoning project without notice

4. DONOR REMEDIES #

4.1 For Failure to Update #

Donors may:

• Post questions on Campaign page

• Report non-compliance to Platform

• Request Platform intervention

• Join other donors in collective inquiry

4.2 For Suspected Misuse #

Donors may:

• File formal complaint with evidence

• Request investigation

• Be informed of outcome (subject to privacy)

• Seek refund if fraud confirmed (per Refund Policy)

• Pursue legal action independently

4.3 Collective Donor Action #

If [20+] donors or [10%] of donors (whichever lower) raise concerns:

• Platform initiates enhanced review

• Independent audit may be commissioned

• Findings published on Campaign page

5. FINANCIAL REPORTING STANDARDS #

5.1 Simplified Financial Reports #

For campaigns under [₹10 lakh / £10,000 / $12,000]:

• Income: Total funds received

• Expenditure: Major categories (>10% of total)

• Balance: Remaining funds (if any)

• Format: Table format, plain language

5.2 Detailed Financial Reports #

For campaigns above threshold:

• Income statement format

• Budget variance explanation

• Supporting documents (invoices, receipts) on request

• May require accountant certification

5.3 Multi-Year Project Reporting #

• Annual financial reports required

• Cumulative expenditure to date

• Projected budget for remaining period

• Independent review recommended

6. COMPLETION AND PROJECT CLOSURE #

6.1 Project Completion Criteria #

Project considered complete when:

• All promised deliverables achieved; OR

• Funds exhausted for intended purpose; AND

• Final report submitted; AND

• No outstanding donor questions for >30 days

6.2 Completion Report Requirements #

Final report must include:

• Summary of achievements

• Photos/videos of completed work

• Final financial statement

• Beneficiary testimonial (where applicable)

• Lessons learned

• Acknowledgment of donors

6.3 Campaign Archival #

After completion:

• Campaign moves to “Completed” section

• Updates remain visible

• Q&A locked (read-only)

• New comments disabled

• Archived for cultural preservation (opt-out available)

7. EXCEPTIONAL CIRCUMSTANCES #

7.1 Project Changes #

If project must change significantly:

• Fundraiser must propose revised plan

• Donors notified with [14] days to comment

• Refund option provided for objecting donors

• Platform approval required

7.2 Project Abandonment #

If project abandoned:

• Remaining funds (if any) must be:

  • Returned to donors (proportionally), OR

  • Transferred to similar cause with donor consent, OR

  • Donated to UTSAV DAAN™-approved charity

• Fundraiser banned from future campaigns

7.3 Force Majeure #

If Force Majeure prevents completion:

• Fundraiser must document circumstances

• Donors notified with options:

  • Accept modified outcome

  • Accept partial refund (if funds recoverable)

  • Donate remaining funds to similar cause

8. DISPUTE RESOLUTION #

8.1 Disputes regarding updates, reporting, or accountability:

• First level: Platform mediation

• Second level: Independent expert review

• Third level: Arbitration/courts per General Terms

8.2 Time limits: Claims must be brought within [2 years] of discovery.

🌍 PART C: JURISDICTION-SPECIFIC ADDENDUMS #

INDIA ADDENDUM #

NGO Darpan Portal: Registered NGOs may be required to report on MHA Portal. UTSAV DAAN™ reports may assist compliance.

FCRA Reporting: Annual returns to MHA required for FCRA-registered entities.

Income Tax: Funds utilization affects taxation; professional advice recommended.

UK ADDENDUM #

Charity Commission Reporting: Registered charities must file annual returns. UTSAV DAAN™ reports may supplement but not replace statutory reporting.

Fundraising Regulator: Code requires transparent reporting to donors.

US ADDENDUM #

IRS Form 990: Charitable organizations must report revenue and expenditures.

State Attorneys General: May request Campaign information for consumer protection.

📝 PART D: ENTERPRISE INTERNAL MANUAL #

For UTSAV DAAN™ Accountability Team #

A. Update Tracking System #

B. Update Quality Checklist #

• Clear title and date

• Progress description (what, how much, when)

• Visual evidence (minimum 2 photos)

• Financial summary (if material spending)

• Challenges and solutions

• Next steps

• Call to action (optional)

• Support Group review noted

C. Misuse Investigation Protocol #

1. Complaint received (triage within 24h)

2. Initial assessment (credibility, evidence, scale)

3. Notification to Fundraiser (7 days to respond)

4. Evidence gathering (documents, interviews, site visit if possible)

5. Analysis (compare spending to promises)

6. Draft findings (reviewed by Legal)

7. Final determination (published with redactions)

8. Remedies (refunds, bans, legal referral)