Module: Utsav Works™ (Task Marketplace)
Document Type: Terms
Trademark: Utsav Works™ is a trademark of MyMahotsav Futuretech Ltd (™ pending)
Effective Date: 24th February 2026
Version: 1.0
Part A: Plain English Summary #
Buying and Selling Pre-Packaged Services #
The Task Marketplace allows freelancers to list predefined services at fixed prices. Think of it like a store where freelancers showcase what they can deliver, and clients can purchase instantly.
The Simple Truth #
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No Bidding Required: Tasks are purchased immediately, like buying a product. No negotiation, no waiting .
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Package Tiers: Freelancers can offer Bronze, Silver, and Gold packages with different features and prices .
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Fixed Deliverables: What you see is what you get—the service description defines exactly what will be delivered .
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Quick Turnaround: Tasks typically have shorter delivery times than custom projects .
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Automatic Payment Release: Payment is released to the freelancer when you confirm delivery (or automatically after a review period) .
Part B: Legal Terms and Conditions #
1. TASK MARKETPLACE OVERVIEW #
1.1 The Task Marketplace allows Freelancers to list pre-defined services (“Tasks”) at fixed prices. Clients may purchase these Tasks directly without a bidding process .
1.2 Tasks are governed by these Terms in addition to the general Platform Terms and applicable Freelancer or Client Terms.
2. FREELANCER TASK LISTINGS #
2.1 Listing Requirements: When creating a Task Listing, Freelancers must provide :
| Required Information | Description |
|---|---|
| Title | Clear, descriptive name of the service |
| Description | Detailed explanation of what will be delivered |
| Package Tiers | Bronze, Silver, Gold options with varying features |
| Pricing | Fixed price for each tier |
| Delivery Time | Expected turnaround time |
| Revisions | Number of revisions included |
| Requirements | Information needed from Client to begin |
2.2 Package Tiers: Freelancers may offer up to three packages:
| Tier | Typical Features |
|---|---|
| Bronze | Basic service, standard delivery, limited revisions |
| Silver | Enhanced service, faster delivery, more revisions |
| Gold | Premium service, express delivery, unlimited revisions, extras |
2.3 Accuracy: Freelancers represent that all Task information is accurate. Listings that materially misrepresent services may be removed .
3. PURCHASING TASKS #
3.1 Order Process:
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Client selects Task and package tier
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Client provides required information (as specified by Freelancer)
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Client completes payment (full amount goes into escrow)
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Order is confirmed and Freelancer is notified to begin work
3.2 Binding Order: Upon payment confirmation, a binding Service Contract is formed directly between Client and Freelancer for the described Task .
3.3 No Cancellation After Order: Once an order is placed and payment is processed, Clients may not cancel except as provided in the Escrow Policy (UW-5).
4. TASK DELIVERY AND COMPLETION #
4.1 Delivery Timeline: Freelancer must deliver the completed Task within the specified delivery time, starting from the date of order confirmation .
4.2 Submission: Upon completion, Freelancer submits deliverables through the Platform.
4.3 Review Period: Client has [3] days to review deliverables and either :
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Accept delivery (approve)
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Request revisions (within the included revision limit)
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Reject with explanation
4.4 Automatic Acceptance: If Client takes no action within the review period, delivery is deemed accepted and payment is released to Freelancer .
4.5 Revisions: If revisions are requested within the included limit, Freelancer must promptly address feedback. Additional revisions may be offered as paid extras.
5. EXTRAS AND CUSTOM OFFERS #
5.1 Extras: Freelancers may offer optional extras (e.g., faster delivery, additional features) for additional fees.
5.2 Custom Offers: Freelancers may send custom offers to Clients for services not listed in their Task catalog. Custom offers are subject to the same terms as Tasks.
6. CANCELLATION AND REFUNDS #
6.1 Client-Initiated Cancellation:
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Before delivery: Full refund minus any work already completed (if any)
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After delivery but before acceptance: Discretionary, subject to Freelancer agreement
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After acceptance: No refunds
6.2 Freelancer-Initiated Cancellation: If Freelancer cannot complete the Task, they must cancel immediately. Client receives full refund, and Freelancer’s completion rate may be affected.
6.3 Automatic Cancellation: If Freelancer fails to deliver within the specified timeline and does not respond to Client inquiries, the order may be automatically cancelled with full refund to Client.
7. DISPUTES #
7.1 Task disputes are resolved through the same dispute resolution process as custom projects (see UW-5).
7.2 Common Task disputes include :
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Deliverables not matching description
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Missed deadlines
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Excessive revision requests
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Poor quality work






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