Courses Payments & Refund Policy

Updated on 5 March 2026

4 min read

Table of Contents

Part A: Plain English Summary
- How Payments and Refunds Work
- The Simple Truth
Part B: Payment Terms
Part C: Refund Policy

Doc Summary

Module: GyanVapy Courses™ (Marketplace)
Document Type: Policy
Trademark: GyanVapy Courses™ is a trademark of MyMahotsav Futuretech Ltd
Effective Date: 24th February 2026
Version: 1.0

Part A: Plain English Summary #

How Payments and Refunds Work #

This policy explains the financial aspects of enrolling in courses on GyanVapy Courses™—what you pay, when you’re charged, and when you can get your money back.

The Simple Truth #

Clear Pricing: Course prices are displayed before enrollment. What you see is what you pay (plus applicable taxes).
14-Day Refund Window: For most paid courses, you can request a refund within 14 days of enrollment.
No Refunds for Completed Courses: If you’ve completed most of the course, refunds are generally not available.
Refund Abuse: Repeatedly enrolling in and refunding courses may result in loss of refund privileges.
Free Courses: Free courses are, well, free—no refunds needed!

Part B: Payment Terms #

1. Pricing and Currency #

1.1 Course Prices: Prices are set by:

Instructors (for marketplace courses)
GyanVapy Courses™ (for original content)

1.2 Currency: Prices are displayed in multiple currencies based on your location. The currency displayed at checkout is the currency you will be charged.

1.3 Price Changes: Prices may change over time. Your price is locked in at the time of enrollment—future price changes do not affect existing enrollments.

2. Taxes #

2.1 Applicable Taxes: Depending on your location, applicable taxes (GST, VAT, sales tax) may be added to course prices.

2.2 Tax Display: We attempt to display estimated taxes at checkout. Final taxes will be calculated and applied at payment.

2.3 Tax Invoices: For customers requiring tax invoices, these are available in your account dashboard after purchase.

3. Payment Methods #

3.1 Accepted Methods: We accept various payment methods including:

Credit and debit cards (Visa, Mastercard, Amex, RuPay)
UPI (India)
Net banking (select countries)
Digital wallets
Bank transfers (for enterprise customers)

3.2 Payment Processing: Payments are processed by our third-party payment processors. We do not store full payment details on our systems.

3.3 Authorization: By providing payment information, you authorize us to charge the applicable fees.

4. Subscription Courses #

4.1 Recurring Payments: Some courses may be offered on a subscription basis (monthly or annual). For such courses:

You will be billed automatically at the start of each billing period
Subscriptions continue until cancelled
Cancellation takes effect at the end of the current billing period

4.2 Subscription Changes: We will notify you of any price changes for subscriptions at least 14 days in advance.

Part C: Refund Policy #

5. Standard 14-Day Refund Window #

5.1 Eligibility: For most paid courses, you may request a refund within 14 days of enrollment.

5.2 Refund Amount: Refunds are for the full course price paid, including taxes.

5.3 How to Request: Submit refund requests through your account dashboard or by contacting support@gyanvapy.com.

5.4 Processing Time: Refunds typically process within 5-10 business days and will be credited to your original payment method.

6. Exceptions to the Refund Policy #

6.1 No Refunds After 14 Days: Refund requests received after 14 days will generally be denied.

6.2 Completed Courses: If you have completed a substantial portion of the course (typically more than 50%), refunds may be denied even within the 14-day window.

6.3 Certificate Already Issued: If you have already received a certificate of completion, refunds are not available.

6.4 Free Courses: No refunds for free courses (obviously).

6.5 Bundled Courses: For course bundles, refunds may be available for the entire bundle but not for individual courses within the bundle.

7. Refund Abuse #

7.1 What Constitutes Abuse:

Repeatedly enrolling in and refunding courses
Enrolling with the intent to download content and then refund
Using multiple accounts to circumvent refund limits
Fraudulent refund claims

7.2 Consequences of Abuse:

Loss of refund privileges
Account suspension
Forfeiture of any pending refunds
Permanent ban in severe cases

8. Course Cancellation by Instructor or Platform #

8.1 Instructor Removal: If an instructor removes a course from the platform, existing students will retain access for the “lifetime” period. No refunds will be issued unless the course was misrepresented.

8.2 Platform Removal: If we remove a course for policy violations or legal reasons: