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Age-Appropriate Messaging Clause

5 min read

AI Doc Summarizer Doc Summary

Module: Messenger (Utsav Messenger™)
Document Type: Hybrid — Plain English + Legal Reinforcement
Trademark: Utsav Messenger™ is a trademark of MyMahotsav Futuretech Ltd
Effective Date: 24th February 2026
Version: 1.0


Part A: Plain English Summary #

Protecting Younger Users on Utsav Messenger™ #

Children and teenagers use messaging apps to connect with friends and family. This policy explains the special protections we’ve built to keep younger users safe.

The Simple Truth #

  • Age matters: Different protections apply based on age.

  • Under 13: Not allowed without parental consent (and with strict supervision).

  • 13-17: Extra safety features by default.

  • No adult-minor contact without connection: Adults cannot message minors they don’t already know.

  • Parents have tools: Supervise your child’s account with parental controls.

  • We report concerns: Suspected grooming or exploitation is reported to authorities.


1. Age Verification and Eligibility #

1.1 Minimum Age:

  • Users must be at least 13 years old to use Utsav Messenger™

  • Users under 13 may only use with verifiable parental consent and under a supervised account

  • Different age thresholds may apply in certain jurisdictions (16 in some EU countries)

1.2 Age Collection:

  • We collect date of birth during registration

  • We may request age verification documentation in some cases

  • We use age information to apply appropriate protections

1.3 Misrepresentation:

  • Users who misrepresent their age may have accounts terminated

  • Parents who discover their child misrepresented age should contact us

2. Age-Based Default Settings #

Setting Under 13 (with consent) 13-17 18+
Who can message Approved contacts only Friends + friends of friends Anyone
Who can add to groups Parents/guardians only Friends only Anyone
Online status visibility Parents only Friends only Everyone (adjustable)
Profile photo visibility Contacts only Friends + contacts Everyone (adjustable)
Location sharing Disabled Disabled by default Optional
Read receipts On On (adjustable) Adjustable

3. Adult-to-Minor Messaging Restrictions #

3.1 Default Restrictions:

  • Adults (18+) cannot message minors (under 18) they are not connected to

  • Connection requires mutual friending or existing contact in device

  • Unsolicited messages from adults to minors are blocked

3.2 Exceptions:

  • Family relationships (verified or declared)

  • Educational or official purposes (school accounts, verified organizations)

  • With parental consent (explicit, documented)

3.3 Suspicious Pattern Detection:

  • Our systems monitor for adults attempting to contact multiple minors

  • Unusual patterns trigger review and potential account action

4. Grooming and Exploitation Prevention #

4.1 Prohibited Conduct:

  • Attempting to build trust with minors for exploitation

  • Sending sexual content to minors

  • Requesting sexual content from minors

  • Discussing sexual topics with minors inappropriately

  • Attempting to meet minors privately

4.2 Detection and Reporting:

  • Automated detection of grooming language patterns

  • Human review of flagged conversations

  • Mandatory reporting to relevant authorities (NCMEC, local police, etc.)

  • Immediate account termination upon confirmation

4.3 One-Time Warnings: No warnings for grooming-related violations—immediate permanent ban and reporting.

5. Parental Controls and Supervision #

5.1 Family Center:

  • Parents/guardians can link accounts to their child’s account

  • View connected accounts and recent contacts

  • Set time limits

  • Restrict messaging features

  • Receive alerts for concerning activity

5.2 Parental Consent for Under 13:

  • Verifiable parental consent required

  • Parent must link their account

  • Parent can approve contacts

  • Parent receives activity summaries

5.3 How to Set Up:

  • Available in Settings → Family Center

  • Parent and child must approve connection

  • Age verification may be required

6. Blocking and Reporting by Minors #

6.1 Easy Access:

  • Block and report features prominently displayed

  • Simplified reporting flow for minors

  • Option to include parent in report

6.2 What Happens When a Minor Reports:

  • Priority review (within 24 hours)

  • Parent notified (if Family Center connected)

  • Action taken within 48 hours

  • Minor notified of outcome

7. Age-Inappropriate Content #

7.1 Content Filtering:

  • Stricter content filters for minor accounts

  • Sexual content blocked

  • Violent content restricted

  • Profanity filtered where possible

7.2 If Minor Receives Inappropriate Content:

  • Content blocked where possible

  • Report generated automatically

  • Parent notified

  • Sender investigated

8. Data Privacy for Minors #

8.1 Enhanced Protections:

  • No targeted advertising to minors

  • No data sharing with third parties for marketing

  • Location services off by default

  • Friend lists private by default

8.2 Data Retention:

  • Minor account data retained only as necessary

  • Right to deletion strictly enforced

  • Parent can request deletion at any time

9. Educational Resources #

9.1 Utsav Messenger™ provides:

  • In-app safety tips for minors

  • Parent guides for monitoring

  • Resources on online safety

  • Reporting guidance

9.2 These resources are:

  • Age-appropriate

  • Multilingual

  • Updated regularly

10. Reporting to Authorities #

10.1 Utsav Messenger™ reports to appropriate authorities:

  • Any apparent child sexual abuse material

  • Any suspected grooming

  • Any threats of violence involving minors

  • Any credible risk of harm

10.2 Reports include:

  • Relevant conversation logs

  • Account information

  • IP addresses and metadata

  • Timestamps

11. Consequences of Violations #

11.1 Adults violating age-appropriate protections may face:

Violation Consequence
Attempting to contact unknown minor Warning + restriction
Repeated attempts Account suspension
Sending inappropriate content Immediate termination + reporting
Grooming behavior Immediate termination + law enforcement
Sharing CSAM Immediate termination + law enforcement reporting

11.2 Minors violating rules:

  • Educational warnings

  • Feature restrictions

  • Parent notification

  • Account suspension (severe cases)


Part C: Jurisdiction-Specific Addendums #

India Addendum #

Protection of Children from Sexual Offences (POCSO) Act, 2012:

  • Mandatory reporting of any content depicting child sexual abuse

  • Failure to report is an offence

  • Special courts for POCSO cases

IT Rules, 2021: Platforms must deploy technology to identify and remove CSAM.

UK Addendum #

Online Safety Act:

  • Services must protect children from harmful content

  • Age verification requirements for certain content

  • Ofcom enforcement powers

  • Criminal liability for senior managers in severe cases

Age Appropriate Design Code:

  • 15 standards for online services likely to be accessed by children

  • Best interests of the child as primary consideration

  • Default high privacy settings

EU Addendum #

Audiovisual Media Services Directive: Protection of minors from harmful content.

GDPR: Children’s data deserves specific protection. Parental consent required for processing.

US Addendum #

COPPA (Children’s Online Privacy Protection Act):

  • Verifiable parental consent required for under 13

  • Clear privacy notices for parents

  • Parental rights to review and delete

  • FTC enforcement

NCMEC Reporting: Mandatory reporting of child sexual abuse material to National Center for Missing and Exploited Children.

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