Content Moderation & Community Guidelines

Updated on 3 March 2026

4 min read

Doc Summary

Module: Content / Media (Utsav Gallery™ / Utsav World™)
Document Type: Hybrid — Plain English + Legal Reinforcement
Trademark: Utsav World™ is a trademark of MyMahotsav Futuretech Ltd
Effective Date: 24th February 2026
Version: 1.0

Part A: Plain English Summary #

Keeping Utsav World™ Safe and Welcoming #

Utsav World™ is a platform for celebrating culture, faith, and community. To keep it welcoming for everyone, we have rules about what’s allowed. This document explains our content moderation approach.

The Golden Rule #

Treat others with respect. Always.

What We Moderate #

Content: Posts, comments, photos, videos, live streams
Behavior: Harassment, spam, impersonation
Accounts: Profiles that violate our rules

Our Approach #

We use a combination of automated tools and human reviewers
We prioritize illegal content and immediate safety threats
We provide appeals if you believe we made a mistake
We’re transparent about our enforcement actions

Part B: Legal Terms and Conditions #

1. Prohibited Content and Behavior #

1.1 Illegal Content #

The following content is strictly prohibited and will be removed immediately, with accounts reported to authorities where required:

Category	Examples
Child Sexual Abuse Material	Any content depicting minors in sexualized contexts
Terrorism Content	Content promoting, supporting, or glorifying terrorist acts
Illegal Drugs	Promotion or sale of illegal substances
Weapons	Illegal weapons trade or promotion
Human Trafficking	Any content related to trafficking

1.2 Harmful Content #

Category	Examples
Hate Speech	Content attacking people based on protected characteristics (race, religion, caste, gender, sexual orientation, disability)
Harassment	Targeted abuse, bullying, stalking
Violent Threats	Threats of physical harm
Doxxing	Publishing private information without consent
Self-Harm	Content promoting self-harm or suicide (crisis resources provided)

1.3 Misinformation #

Category	Examples
Electoral Misinformation	False information about voting processes
Health Misinformation	Dangerous health advice that could cause physical harm
Civic Misinformation	False information about civic processes
Manipulated Media	Deep fakes or heavily edited media intended to deceive

1.4 Platform Integrity #

Category	Examples
Spam	Repetitive, unwanted content
Impersonation	Pretending to be someone else
Fake Engagement	Bots, fake accounts, engagement manipulation
Copyright Infringement	Unauthorized use of copyrighted material

2. Content Moderation Framework #

2.1 Moderation Methods #

Utsav World™ employs a hybrid approach to content moderation:

Method	Description	Use Cases
Automated Detection	AI/ML systems that flag potential violations	Spam, known CSAM, exact-match re-uploads
Human Review	Trained moderators review flagged content	Context-dependent decisions, appeals
User Reporting	Community flags content for review	All violation types

2.2 Enforcement Actions #

When content violates these Guidelines, Utsav World™ may take the following actions:

Action	Description	Typical Use
Content Removal	Content is deleted	Any violation
Content Restriction	Content is hidden behind warning	Borderline content
Demonetization	Content cannot earn revenue	Monetization violations
Account Warning	Notice to user	First violations
Temporary Suspension	Account locked for period	Repeat violations
Permanent Termination	Account permanently banned	Severe or repeated violations

2.3 Strike System #

Utsav World™ operates a graduated strike system :

Strike	Consequence
1st Strike	Warning + educational notification
2nd Strike	1-day posting restriction
3rd Strike	7-day posting restriction
4th Strike	30-day account suspension
5th Strike	Permanent account termination

Severe Violations: For extreme violations (CSAM, terrorism, credible threats), accounts may be terminated immediately without prior strikes.

3. User Reporting #

3.1 Users may report content or accounts that violate these Guidelines through:

The “Report” button on any content or profile
Email: abuse@utsavworld.com
Grievance Officer contact (for India users)

3.2 When reporting, please provide:

URL or location of content
Description of violation
Any supporting evidence

3.3 Utsav World™ will review reports and take action within:

24 hours for emergency/illegal content
72 hours for standard violations
7 days for complex cases

4. Appeals Process #

4.1 If your content is removed or your account is restricted, you have the right to appeal .

4.2 Appeals may be submitted through:

The notification you received
appeals@utsavworld.com

4.3 Your appeal should include:

Your account information
The action you’re appealing
Why you believe the action was incorrect

4.4 Appeals will be reviewed by human moderators. Decisions will be communicated within 7 days.

5. Transparency #

5.1 Utsav World™ publishes quarterly transparency reports including:

Volume of content removed
Number of account actions
Government requests received
Appeal outcomes

5.2 This commitment aligns with emerging regulatory requirements under the EU Digital Services Act and India IT Rules, 2021 .

Part C: Jurisdiction-Specific Addendums #

India Addendum #

IT Rules, 2021 Compliance :

Utsav World™ will appoint a:
- Grievance Officer
- Nodal Contact Person
- Chief Compliance Officer
First Origin Information: Required for certain content upon government/legal order
Monthly compliance reports to be published