Messenger Terms of Use

Updated on 3 March 2026

4 min read

Doc Summary

Module: Messenger (Utsav Messenger™)
Document Type: Hybrid — Plain English + Legal Reinforcement
Trademark: Utsav Messenger™ is a trademark of MyMahotsav Futuretech Ltd
Effective Date: 24th February 2026
Version: 1.0

Part A: Plain English Summary #

Welcome to Utsav Messenger™ #

Utsav Messenger™ lets you connect with friends, family, and communities through private and group messaging. This is your space for personal conversations—respect it, and respect others.

The Simple Truth #

Private conversations: Your messages are private between you and the people you message. We don’t read them (except for safety scanning).
End-to-end encryption: By default, your messages are encrypted so only you and the recipient can read them.
You control your chats: Block, report, or delete conversations anytime.
No spam, no scams: Don’t message people who don’t want to hear from you.
Safety first: We scan for illegal content (like child abuse material) even in private chats—this is required by law.

Part B: Legal Terms and Conditions #

1. Definitions #

Term	Definition
Utsav Messenger™	The private messaging service operated by MyMahotsav Futuretech Ltd as part of the Utsav World™ platform
Direct Message	A private message between two users
Group Chat	A conversation involving three or more users
End-to-End Encryption	A security measure where only the sender and recipient can read messages; Utsav Messenger™ cannot access decrypted content
Message Metadata	Information about messages (who sent to whom, when) but not the content itself

2. Service Description #

2.1 Utsav Messenger™ provides users with the ability to:

Send private messages to other users
Create group chats
Share photos, videos, and files
Make audio and video calls
Send voice messages
React to messages

2.2 The service is provided “as is” and “as available.” We strive for high reliability but do not guarantee uninterrupted service.

3. Privacy and Encryption #

3.1 End-to-End Encryption:

Most messages are end-to-end encrypted by default
Encrypted messages cannot be read by Utsav Messenger™
Encryption keys are stored on your devices

3.2 Exceptions to Encryption:

Messages reported by users may be decrypted for review
Certain automated scanning for illegal content may occur client-side
Message metadata is not encrypted
Backups (if enabled) may not be encrypted

3.3 Message Storage:

Undelivered messages are stored temporarily (30 days maximum)
Delivered messages are stored on your devices, not our servers
Message metadata retained for up to 90 days

4. Prohibited Conduct #

4.1 You may not use Utsav Messenger™ to:

Prohibited Activity	Examples
Harassment	Repeated unwanted messages, threats, stalking
Illegal Content	Sharing child abuse material, terrorism content
Spam	Bulk unsolicited messages, commercial advertising
Impersonation	Pretending to be someone else
Phishing	Attempting to steal credentials
Malware	Sharing malicious links or files
Hate Speech	Targeted hate based on protected characteristics

4.2 If you receive unwanted messages:

Block the user
Report the conversation
Adjust privacy settings

5. Group Chats #

5.1 Group chat creators have certain controls:

Add or remove participants
Delete the group
Set group rules

5.2 Group participants:

Can leave any group at any time
Are responsible for their own messages
Should respect group purpose and rules

5.3 Group admins are not responsible for member content but should report violations.

6. Reporting and Moderation #

6.1 Reporting Messages:

Use the “Report” feature within the chat
Select reason for report
Include relevant messages

6.2 What Happens After Reporting:

Reported messages may be reviewed by moderators
Action may include warning, restriction, or ban
You will be notified of outcome (where possible)

6.3 Emergency Reporting:

If someone is in immediate danger, contact local emergency services
Report urgent threats to Utsav Messenger™ via emergency@utsavmessenger.com

7. Blocking and Privacy #

7.1 Blocking Users:

Blocked users cannot message you
They cannot see your online status
They cannot add you to groups

7.2 Privacy Settings:

Control who can message you (everyone, friends only, no one)
Control who can add you to groups
Control last seen/online status visibility
Control profile photo visibility

7.3 Read Receipts: #

You can disable read receipts
If disabled, you won’t see others’ read receipts either

8. Content Scanning for Safety #

8.1 To comply with legal obligations and protect users, Utsav Messenger™ may:

Scan images for known child sexual abuse material using hash matching technology
Detect and block links to known malware/phishing sites
Use automated tools to identify spam patterns

8.2 These scans:

Do not compromise end-to-end encryption (performed on your device)
Do not reveal message content to us (except when illegal content detected)
Are required by law in many jurisdictions

9. Data Retention #

9.1 Utsav Messenger™ retains:

Data Type	Retention Period
Message content (delivered)	Not stored (only on devices)
Message content (undelivered)	30 days
Message metadata	90 days
Account information	Until account deletion
Reported messages	As needed for investigation