Profile
First Name | Anupal |
Last Name | Mukherjee |
Nickname | Anupal |
Details
About You | I am pursuing a Master in Business and Management at Aston University Birmingham, with prior experience in hospitality as an F&B Service Executive at Hyatt Regency Kolkata and a VCS role at Amazon India. My ambition is to become an entrepreneur, and I’m committed to gaining diverse experiences for success. My skills include MS Word proficiency, relationship management, conflict resolution, decision-making, and problem-solving. I’m a quick learner, adaptable to new challenges, and possess a creative mindset for innovative solutions. Strong interpersonal skills help me build networks, and I value teamwork for enhanced creativity and efficiency. Currently, I’m sharpening my Sales and Business Development skills as an intern at MavensWood Investments Ltd. with a scholarship from my University and Virtual Internships Organization, driven by curiosity for allround exposure in various fields. |
Education
Type | University |
Name of University/ School | IHM Bhubaneswar |
Start Date | July 14, 2016 |
End Date | December 14, 2020 |
Nature of Degree | Bachelor's degree |
Name of Qualification / Degree | BSc. Hospitality and Hotel Administration. |
City/Town | Bhubaneswar, Odisha, India |
Type | University |
Name of University/ School | Aston University |
Start Date | September 19, 2022 |
Nature of Degree | Master's degree |
Name of Qualification / Degree | MSc. Business and Management. |
City/Town | Birmingham, UK |
Work Experience
Company | Amazon India |
Position | Virtual Customer Support |
City/Town | Bengaluru, Karnataka, India |
Job Description | Handling queries of customers and helping them get satisfied. Call and Chat process. UK, US, India, Canada, UAE. |
Start Date | September 1, 2020 |
End Date | March 31, 2021 |
Company | HYATT Regency Kolkata |
Position | F&B Service Executive. |
City/Town | Kolkata, West Bengal, India |
Job Description | Helping customers with their needs related to Banquets, Room Service, Bars, Restaurants, etc. |
Start Date | October 1, 2019 |
End Date | March 1, 2020 |